Front Comfort Headrests
Thread Starter
Member
Joined: May 2021
Posts: 100
Likes: 73
From: Ponte Vedra Beach, FL
2021 S 580
Front Comfort Headrests
When I got my new S580 it came without the Front Comfort Headrests (pillows). Standard equipment on the Luxury line lists this item, part #436. My dealer says he researched this and because my car
did not have the massage function (chip issue)they were omitted. Has anyone had this same issue, I.e. missing massage seats and NO pillow?
I am willing to buy them but MBZ parts doesn’t seem to sell them. Switching the pillows I have from the rear to the front doesn’t work because of the fastening method. Looked at aftermarket suppliers, but color match is a problem.
Comments or ideas? Thanks.
did not have the massage function (chip issue)they were omitted. Has anyone had this same issue, I.e. missing massage seats and NO pillow?
I am willing to buy them but MBZ parts doesn’t seem to sell them. Switching the pillows I have from the rear to the front doesn’t work because of the fastening method. Looked at aftermarket suppliers, but color match is a problem.
Comments or ideas? Thanks.
Out Of Control!!
Joined: Sep 2018
Posts: 14,679
Likes: 4,578
From: unbegrenzt
2017 GLE350 4MATIC
Salvage yard, once there are some of these have been wrecked, with your color scheme.
Have an automotive trim/upholstery shop see if they can modify the rear pillows to work on the front.
Have an automotive trim/upholstery shop see if they can modify the rear pillows to work on the front.
Senior Member
Joined: Apr 2006
Posts: 353
Likes: 83
From: Bonita Springs, FL
2021 Cirrus Silver S580 AMG, 2020 Polar White GLE350
Mine has the AMG package, nothing was deleted. It has pillows front and back. Perhaps the pillows will be available through parts shortly. Makes no sense to delete the pillows!
Last edited by TwinCam; Aug 15, 2021 at 12:50 PM.
MBWorld Fanatic!
Joined: Apr 2019
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From: Scottsdale AZ
2015 CLS 550 2015 ML 400 Previous 2020 GLB 250 2019 A 220 2005 ML 350 1989 300 E 2001 SL 500
When I got my new S580 it came without the Front Comfort Headrests (pillows). Standard equipment on the Luxury line lists this item, part #436. My dealer says he researched this and because my car
did not have the massage function (chip issue)they were omitted. Has anyone had this same issue, I.e. missing massage seats and NO pillow?
I am willing to buy them but MBZ parts doesn’t seem to sell them. Switching the pillows I have from the rear to the front doesn’t work because of the fastening method. Looked at aftermarket suppliers, but color match is a problem.
Comments or ideas? Thanks.
did not have the massage function (chip issue)they were omitted. Has anyone had this same issue, I.e. missing massage seats and NO pillow?
I am willing to buy them but MBZ parts doesn’t seem to sell them. Switching the pillows I have from the rear to the front doesn’t work because of the fastening method. Looked at aftermarket suppliers, but color match is a problem.
Comments or ideas? Thanks.
Give it some time, I'm sure you will be able to get them through the parts dept.
Super Member
Joined: Sep 2020
Posts: 737
Likes: 188
2021 S500 (Mojave Silver), MB S400 (wife), BMW 750Li (passed on to kids)
Hi TwinCam, I have them too. Just a bit off topic but do your pillows NOT retain their position and slide down? I understand there is a bulletin out for it (to install missing felt I believe) but dealer dealer says not available (yet??)
Senior Member
Joined: Apr 2006
Posts: 353
Likes: 83
From: Bonita Springs, FL
2021 Cirrus Silver S580 AMG, 2020 Polar White GLE350
Yes, the front pillows do slide down after driving for a while. I’ll get the missing felt when available. I do like the pillows, very comfortable!
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2021 S500 (Mojave Silver), MB S400 (wife), BMW 750Li (passed on to kids)
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Senior Member
Joined: Apr 2006
Posts: 353
Likes: 83
From: Bonita Springs, FL
2021 Cirrus Silver S580 AMG, 2020 Polar White GLE350
I haven’t been in the back seats, but my friends who have been in the back seat have been favorably impressed with the pillows, they like them. I haven’t noticed if they slip down. Yes, I heard about a possible fix from my service adviser when I mentioned that the front pillows can move down a bit. He said they are working on a fix.
Newbie
Joined: Aug 2021
Posts: 3
Likes: 1
2020 Honda Accord
This is correct, when the massage seat function is omitted from the S-Class it will not come with front comfort headrest. The straps from the rear are not universal either. As of now I do not think it is something orderable from your parts department, I am sure MBUSA will figure something out to compensate it's customers.
Member
Joined: Jul 2005
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From: NYC
W223 S580, Range Rover LWB, BMW 740i, Porsche 911 Carrera S (997), Maserati QP GTS, W124 250D
Super Member
Joined: Sep 2020
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2021 S500 (Mojave Silver), MB S400 (wife), BMW 750Li (passed on to kids)
Mine lowers/raises. I never used the function before. Didn’t work initially, .But when I raised them from each seat control they worked (note: when I just did one only it worked it and not the other). Seems it justneeded initializing.
Junior Member
Joined: Jun 2010
Posts: 15
Likes: 2
2021 S580 AMG Line
Junior Member
Joined: Jun 2010
Posts: 15
Likes: 2
2021 S580 AMG Line
So I sat in the rear seats and moved the rear seat head restraints up all the way... About 2 inches up is all they go. It's not much to notice. When I hit the MBUX button in the settings screen for rear seat head restraints, it only moves them down, but not up... So it works...
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Joined: Mar 2017
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From: Birmingham, AL
2019 S560, 2022 Audi S8
To be truthful, I almost never use my massage feature (on any of the cars I've had over the past 15 years). I also am reluctant to use voice commands and lane departure /steering assist. Distronic, automatic headlights, HOLD braking, parktronic and 360 degree cameras, and HUD are my favorite must-haves.
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