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There is some bug in how MBUSA generates these MSRP sheets that cuts off the description and makes it hard to read.
Credit D8E looks to be for the missing Air Balance Package
Credit D8Z is for missing Front Comfort Headrests.
The order guide only mentions this for the comfort package situation:Codes 902-Seat Heating Plus (Standard) and Code 903- Rear Seat Heating Plus (DB0-Warmth and Comfort Package) remain with limited availability until Q1 of 2022. Regular Seat Heating is still available for the vehicle.
DB0- Warmth and Comfort Package and DF6- Warmth and Comfort Launch Package will be replaced with Package code DU3.
So just to recap:
$200 off for not having a few gimmicky programs that play music and coordinate the massage and ambient lighting
$350 off for not having the fragrance dispensor that makes the car smell worse when it runs out and takes up glove compartment space
$100 off for *just* having regular headrests.
Wouldn't be a big deal for me.
Personally, I want all the equipment the car is supposed to come with. The Energizing Comfort I never use, but the fragrance dispenser I really like, and I really like those pillow headrests. Its not about the money, its about paying this much for a car and wanting the whole car as the designers intended.
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by SW20S
Personally, I want all the equipment the car is supposed to come with. The Energizing Comfort I never use, but the fragrance dispenser I really like, and I really like those pillow headrests. Its not about the money, its about paying this much for a car and wanting the whole car as the designers intended.
Well, given the choice, I can’t imagine that anyone would not want all the equipment that the car is supposed to come with. However, thanks first to China and more recently to Russia, getting all the materials required to manufacture said equipment has been slow moving and difficult. So, we do the best we can, right?
Well, given the choice, I can’t imagine that anyone would not want all the equipment that the car is supposed to come with. However, thanks first to China and more recently to Russia, getting all the materials required to manufacture said equipment has been slow moving and difficult. So, we do the best we can, right?
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
I’m still a bit confused: Do we think that it is just the additional headrest “pillows” that are missing, or is there an actual difference in the headrests? I guess the real question I have is WHAT are “436 Front Comfort Headrests?”
Last edited by Streamliner; Mar 25, 2022 at 09:34 AM.
I’m still a bit confused: Do we think that it is just the additional headrest “pillows” that are missing, or is there an actual difference in the headrests? I guess the real question I have is WHAT are “436 Front Comfort Headrests?”
Pretty sure its just the pillows, some people love them, others hate them, ymmv.
I’m still a bit confused: Do we think that it is just the additional headrest “pillows” that are missing, or is there an actual difference in the headrests? I guess the real question I have is WHAT are “436 Front Comfort Headrests?”
ive confirmed it with a vehicle in the showroom at my local dealership. It’s just the additional snap on pillow.
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by BenjaminKohl
ive confirmed it with a vehicle in the showroom at my local dealership. It’s just the additional snap on pillow.
So, I would imagine that when things get back to normal--if they ever do--one might be able to order the pillows and just snap them into place at a later date. In
the mean time, are we to understand that the "comfort headrests" are now Uncomfortable???
The front comfort pillows were missing when I got my car, even though they were listed on the equipment sheet. Part #A2239706500-8U13. They said it was because the massage seats were missing, for which I received a credit. I want them and my dealer’s parts department got them ordered, finally. At $180 each! Maybe take a month to get them.
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Today, I decided to ask MBUSA what the missing item on my build sheet ACTUALLY is. Here is my question, word for word:
I recently took delivery of a new 2022 S580. On the build sheet for this car, one line says “D8Z Credit for Missing Standard: 436 CREDIT -$100.00.” Please see photo.
Please advise as to SPECIFICALLY and EXACTLY what this credit is for. WHAT feature is missing? Please be absolutely specific. PLEASE REPLY BY EMAIL. Thank you.
This was the response I received, again, word for word:
Thank you for your email to Mercedes-Benz USA. Congratulations on the purchase of the 2022 S580.
The 436 option is the Active Multi Contour seats and front comfort headrest. At time of production and still ongoing, MBUSA was experiencing challenges with the availability of semiconductor components due to worldwide shortages which caused the removal of service options on vehicles. Once the parts are available you will be notified to make an appointment at the dealer to have this updated.
Thank you for your email to Mercedes-Benz USA. Congratulations on the purchase of the 2022 S580.
The 436 option is the Active Multi Contour seats and front comfort headrest. At time of production and still ongoing, MBUSA was experiencing challenges with the availability of semiconductor components due to worldwide shortages which caused the removal of service options on vehicles. Once the parts are available you will be notified to make an appointment at the dealer to have this updated.
Appreciate the opportunity to respond.
Not exactly accurate. 436 is "just" the comfort headrests with the pillows, 432 is the actual active multi contour seat option (and 436 always comes with 432).
Looks like a standard response that does not fit to all queries. Gives the impression that active multi contour seats would be retrofitted once the parts are available. This cannot be true. Applies for cases like the missing communications module.
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
This was my response:
Thank you for your response, but I do not believe you are correct.
Here is a screen shot from the 2022 S Class Dealer Ordering Guide. It says that 436 is "Front Comfort Headrests." It doesn't say anything about "Active Multi-Contour Seats,” which are Option No. 432.
The dealer told me that the "Missing Standard 436" were the little, loose pillows that attach to the headrest, but my car came with the pillows. So, WHAT are "Front Comfort Headrests???"
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by SW20S
What you have are the front comfort headrests. You just lucked out and got them even though your build omitted them.
Well, if that’s the case, I cannot imagine anyone driving one of these things without the ridiculous pillows. As you pointed out previously, without the pillows, the headrests are hard as a rock. Just drove the 2020 to Phoenix & back. I put 730 miles on it in two days. I often found myself leaning my head back into the very luxurious & comfortable headrests. Why they found it necessary to change them is just beyond me. They change things for the sake of change, not to improve them. Of course, the new design is probably cheaper to produce. What do we want to bet that those chincy pillows are made in China or some third world sweat shop? Nickel & dime cost cutting on a $150K+ flagship. Mercedes-Benz: The Best or Nothing. Right.
Well, if that’s the case, I cannot imagine anyone driving one of these things without the ridiculous pillows. As you pointed out previously, without the pillows, the headrests are hard as a rock. Just drove the 2020 to Phoenix & back. I put 730 miles on it in two days. I often found myself leaning my head back into the very luxurious & comfortable headrests. Why they found it necessary to change them is just beyond me. They change things for the sake of change, not to improve them. Of course, the new design is probably cheaper to produce. What do we want to bet that those chincy pillows are made in China or some third world sweat shop? Nickel & dime cost cutting on a $150K+ flagship. Mercedes-Benz: The Best or Nothing. Right.
Oh totally, they are hard as a rock without them. I love the headrests in my 2020 also.
Well, if that’s the case, I cannot imagine anyone driving one of these things without the ridiculous pillows. As you pointed out previously, without the pillows, the headrests are hard as a rock. Just drove the 2020 to Phoenix & back. I put 730 miles on it in two days. I often found myself leaning my head back into the very luxurious & comfortable headrests. Why they found it necessary to change them is just beyond me. They change things for the sake of change, not to improve them. Of course, the new design is probably cheaper to produce. What do we want to bet that those chincy pillows are made in China or some third world sweat shop? Nickel & dime cost cutting on a $150K+ flagship. Mercedes-Benz: The Best or Nothing. Right.
Mercedes' new mission is how quickly can they dilute their brand. Mercedes used to rival Rolls Royce & Bentley back in the 80's/90's. Now, that thought is almost laughable.
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