S-Class (W223) 2021 to Present

Wireless Charging

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Old May 10, 2023 | 11:08 AM
  #26  
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Originally Posted by rw594
So after seeing the reports from fellow Android users on their success with those charging pads, I decided to do some additional testing. And what do you know? I found the root cause of my issues - NFC

Apparently, these charging pads will refuse to charge any NFC-enabled device. I have my apartment key on NFC on all my phones, so naturally none of them charged in the car. Disabling NFC allowed them to resume charging immediately.

I hate MB's electronics engineers.

I have nfc enabled on my Samsung s22 ultra and it works perfectly.. not sure why it isn't for you...
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Old May 10, 2023 | 11:11 AM
  #27  
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Same, you've got something going on rw.
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Old May 10, 2023 | 05:10 PM
  #28  
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I forgot to test her iphone phone yesterday, my bad. I did remember today. Tossed it on and it started charging without further fiddling. It was still charging about 20 minutes later when we checked it. Gained 1 percent; did not get hot. Maybe the poor performance was due to placement so we decided to throw it back in and couldn't get it to start charging for several minutes. Finally got a charge indication and gave it another 20 minutes; zero charge gained.

Gotta call that a fail.
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Old May 10, 2023 | 06:51 PM
  #29  
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Originally Posted by crabman
I forgot to test her iphone phone yesterday, my bad. I did remember today. Tossed it on and it started charging without further fiddling. It was still charging about 20 minutes later when we checked it. Gained 1 percent; did not get hot. Maybe the poor performance was due to placement so we decided to throw it back in and couldn't get it to start charging for several minutes. Finally got a charge indication and gave it another 20 minutes; zero charge gained.

Gotta call that a fail.
I also have to mention my Ford Bronco wireless charger is also slow. I hardly use the charger on my RS7. Then again I have usb c so it's faster charging like in the S but I always have plenty of battery. Still pathetic that in 2023 simple wireless chargers in cars are useless..
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Old May 10, 2023 | 07:22 PM
  #30  
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Slow charging is a clear sign of interference, either from a case or metal near the coils. 1% in 20 minutes as stated above is essentially pure interference. Wireless chargers are fundamentally much slower than wired chargers, other than propriety chargers such as the Apple Magsafe charger which can delivery up to 15W. Standard Qi wireless chargers deliver 5W and the faster versions 7.5W. On a typical 5W charger you should see about 10% over 10-15 minutes (if battery is low) and about 4 hours to charge an iPhone from 10% to 100%. 7.5W chargers cut it down to around 3 hours and about 20% in 30 minutes (with battery low). Charging gets slower as the battery reaches 80% and above. The last 20% take the longest. So put that in perspective. The MB charger I believe is a 5W charger.

So for those who say their iPhones charged in other cars, at what rate did they charge? Wireless charging in cars really makes most sense on long trips. Short trips just won't significantly charge the battery. The wireless chargers in cars are not even powerful enough to supply enough power and charge the phone when using wireless CarPlay at the same time. The phone basically eats up all the charger can deliver and there isn't much left to actually charge the battery, so if you wanna compare charging speeds, make sure you are not using the phone at the same time for things like CarPlay or AA. Also keep in mind that wireless charging gets interrupted if the phone gets too warm and continues once it has cooled down. This is more likely to happen if the phone is in use for CarPlay while charging.

Last edited by superswiss; May 10, 2023 at 07:30 PM.
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Old May 16, 2023 | 09:23 AM
  #31  
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A software update for the wireless charging system was installed in my car this morning. The notice I got states "The update includes improvements to the wireless charging function for the Apple iPhone 12 and subsequent generations with MagSafe." I am anxious to see if the update fixed the charging problem.
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Old May 16, 2023 | 12:45 PM
  #32  
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Originally Posted by Baloo588
I have nfc enabled on my Samsung s22 ultra and it works perfectly.. not sure why it isn't for you...
Originally Posted by crabman
Same, you've got something going on rw.
I honestly have no idea. I only know, that as soon as I turn off the NFC function on my S23, it starts charging, right away. And if I flip it back on, boom, charging stops...
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Old May 16, 2023 | 01:12 PM
  #33  
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lol, I suppose you've got your workaround but that's not an answer. I really don't know. I'm thinking about telling them my iphone isn't charging correctly (even though I don't have one) to get the latest firmware update. It's not a stretch as Mrs Crab would like to be able to drop her phone in there if need be, and right now that appears to be a waste of time.
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Old May 16, 2023 | 01:22 PM
  #34  
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Originally Posted by rw594
I honestly have no idea. I only know, that as soon as I turn off the NFC function on my S23, it starts charging, right away. And if I flip it back on, boom, charging stops...
Might also have to do with Samsung pay and Google play enabled at the same time when nfc is enabled? I think Google pay is by default on even if your screen is off so you can make payments without unlocking the phone I think that is what I read.
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Old May 16, 2023 | 01:32 PM
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Originally Posted by W205C43PFL
Might also have to do with Samsung pay and Google play enabled at the same time when nfc is enabled? I think Google pay is by default on even if your screen is off so you can make payments without unlocking the phone I think that is what I read.
There's absolutely something to this. Don't know about Android, but I did have to turn off NFC in the car, because almost every time I placed my iPhone on the wireless charger Apple Pay would come up as I moved it passed the NFC reader. The NFC readers in the phones are now pretty much always active to read NFC tags and trigger the mobile wallets, so you don't have to open the wallet manually first. If you have transit cards in the wallet and set them up for express payment, then they work w/o unlocking the phone, so when you place the phone on the wireless charger and NFC is enabled then it tries to interpret the NFC signal and do something with it, which could ultimately interfere with charging.
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Old May 16, 2023 | 02:09 PM
  #36  
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Originally Posted by superswiss
There's absolutely something to this. Don't know about Android, but I did have to turn off NFC in the car, because almost every time I placed my iPhone on the wireless charger Apple Pay would come up as I moved it passed the NFC reader. The NFC readers in the phones are now pretty much always active to read NFC tags and trigger the mobile wallets, so you don't have to open the wallet manually first. If you have transit cards in the wallet and set them up for express payment, then they work w/o unlocking the phone, so when you place the phone on the wireless charger and NFC is enabled then it tries to interpret the NFC signal and do something with it, which could ultimately interfere with charging.
I see then it likely really could be it, the phone thought the wireless charging pad was a point-of-sale terminal and therefore don't accept charge.
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Old May 16, 2023 | 03:24 PM
  #37  
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There's still something there, I've got NFC on with Google Wallet and no issues going on charge. That's Android but rw is on android. Doesn't mean that's not it though; maybe Chinese localization?
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Old May 16, 2023 | 03:51 PM
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Originally Posted by crabman
There's still something there, I've got NFC on with Google Wallet and no issues going on charge. That's Android but rw is on android. Doesn't mean that's not it though; maybe Chinese localization?
I think it also depends on what you have in the wallet and what you use NFC for otherwise. As I said if you have express type cards in the wallet such as transit cards, they are active even if the phone is locked, so you can just tap the phone at the turnstile w/o unlocking it first. I also have NFC tags around my smart home. For example I can tap my phone to the NFC tag I put next to my doors to unlock the house, so basically my phone is always listening for an NFC signal to trigger automations.

Last edited by superswiss; May 16, 2023 at 03:53 PM.
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Old May 16, 2023 | 08:24 PM
  #39  
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I am pleased to offer my final report on the W223 wireless charging issue. As stated, I got an over-the-air update this morning. This afternoon, I drove for 54 minutes, with one 15-minute stop at the grocery after about 47 minutes, a total of 31.6 miles. During this driving session, my iPhone 14 Pro increased its charge from 66 to 83%. I accept that. In fact, I am delighted with that result. The phone will charge fully on a long trip, whcih is when I need a charger, and the charge rate is comparable to what I observed on Mercedes' charge pads before iPhone 12s and in GM products. So Mercedes has fixed the problem. My compliments to them for finally sitting down and solving the problem. If you do not get the update automatically, demand it, as it finally makes at least the iPhone 14 Pro charge on the wireless pad. I can't prove it because it did not have the opportunity to try all of the others, but I suspect that the update also works with all other iPhones 12 and above. Now if we could just get Mercedes to look at and address the WiFi issue with T-Mobile........
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Old May 16, 2023 | 08:36 PM
  #40  
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Originally Posted by MS580
I am pleased to offer my final report on the W223 wireless charging issue. As stated, I got an over-the-air update this morning. This afternoon, I drove for 54 minutes, with one 15-minute stop at the grocery after about 47 minutes, a total of 31.6 miles. During this driving session, my iPhone 14 Pro increased its charge from 66 to 83%. I accept that. In fact, I am delighted with that result. The phone will charge fully on a long trip, whcih is when I need a charger, and the charge rate is comparable to what I observed on Mercedes' charge pads before iPhone 12s and in GM products. So Mercedes has fixed the problem. My compliments to them for finally sitting down and solving the problem. If you do not get the update automatically, demand it, as it finally makes at least the iPhone 14 Pro charge on the wireless pad. I can't prove it because it did not have the opportunity to try all of the others, but I suspect that the update also works with all other iPhones 12 and above. Now if we could just get Mercedes to look at and address the WiFi issue with T-Mobile........
Did you call the dealer or MBUSA to get OTA?
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Old May 16, 2023 | 09:01 PM
  #41  
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Originally Posted by Phillyfinest
Did you call the dealer or MBUSA to get OTA?
No sir. It just appeared like magic on the MBUX. True story; I pulled up in the church parking lot this morning like I do for Bible study every Tuesday at 6:15 a.m. and shut the car down. The MBUX upon shutdown announced the existence of the update like I reported. It said that it would install the update as soon as I left and locked the car, but when we adjourned at 7:30 the update was not installed. When I got home a few minutes later, I went to “software updates” on the MBUX and there it was. It took me through a number of prompts and then said that I and all other mammalians and large insects needed to leave the car immediately, lock it and leave it alone for 15 minutes. I did that and the update installed perfectly, with the reported results. If you did not get the automatic update, maybe you need to begin an early-morning Bible study at a local church or synagogue <g>.
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Old May 16, 2023 | 09:34 PM
  #42  
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Originally Posted by MS580
I am pleased to offer my final report on the W223 wireless charging issue. As stated, I got an over-the-air update this morning. This afternoon, I drove for 54 minutes, with one 15-minute stop at the grocery after about 47 minutes, a total of 31.6 miles. During this driving session, my iPhone 14 Pro increased its charge from 66 to 83%. I accept that. In fact, I am delighted with that result. The phone will charge fully on a long trip, whcih is when I need a charger, and the charge rate is comparable to what I observed on Mercedes' charge pads before iPhone 12s and in GM products. So Mercedes has fixed the problem. My compliments to them for finally sitting down and solving the problem. If you do not get the update automatically, demand it, as it finally makes at least the iPhone 14 Pro charge on the wireless pad. I can't prove it because it did not have the opportunity to try all of the others, but I suspect that the update also works with all other iPhones 12 and above. Now if we could just get Mercedes to look at and address the WiFi issue with T-Mobile........
Originally Posted by MS580
No sir. It just appeared like magic on the MBUX. True story; I pulled up in the church parking lot this morning like I do for Bible study every Tuesday at 6:15 a.m. and shut the car down. The MBUX upon shutdown announced the existence of the update like I reported. It said that it would install the update as soon as I left and locked the car, but when we adjourned at 7:30 the update was not installed. When I got home a few minutes later, I went to “software updates” on the MBUX and there it was. It took me through a number of prompts and then said that I and all other mammalians and large insects needed to leave the car immediately, lock it and leave it alone for 15 minutes. I did that and the update installed perfectly, with the reported results. If you did not get the automatic update, maybe you need to begin an early-morning Bible study at a local church or synagogue <g>.
Thanks for the update, I am glad to hear that a software update solved the issue. Good to hear MB was aware of the problem and therefore issued a patch.
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Old Mar 1, 2024 | 03:47 PM
  #43  
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Originally Posted by Pharaoh2716
Thanks all for the replies - My car is a 2023 and I am using an iPhone 14 Pro Max.
! have a 2023 S500, using an iPhone13. It's hit or miss with the wireless charger. I just plug it in now. I can't drive an hour and lose power.
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Old Mar 15, 2024 | 06:17 AM
  #44  
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Old thread but was reading it when the wireless charger didn’t work on my C254. Totally busted and finicky. Almost never worked. Connected then disconnected all the time. Never maintained a charging connection for more than a few seconds - figured it was a combo of a bad design and an iPhone 15 pro magnets, based on the comments here.

I didn’t bother with it until I had a GLE and A class loaner from them while they messed around with other new car glitches and those chargers were perfect, so I started to hassle them about it.

Anyway, the dealer did try some updates, etc and it didn’t work except on the androids they had on hand. They ended up replacing the whole charging system and now it’s perfect. Works basically anywhere you throw the phone in. Common manufacturing fault I guess.
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