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The sienna brown/ black exclusive Nappa leather on my 2023 S580 has worn out severely on the driver’s seat within a year and a half of my getting it.
Leather seat wear Seat wear
My dealer’s service department has suggested getting a new backseat cover for $2620 as they say it is physical damage and not covered under warranty. I am very disappointed at this leather wear and have never encountered anything like this in my previous two s500s and BMW 750. I wish this was covered by warranty and am wondering if any one else on this forum encountered spontaneous leather damage and what they did for it.
Looks like you are hitting that bolster really hard when you get in the car. It can be re-dyed by an upholstery shop pretty inexpensively, thats what I would do.
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by malrosh
The sienna brown/ black exclusive Nappa leather on my 2023 S580 has worn out severely on the driver’s seat within a year and a half of my getting it.
My dealer’s service department has suggested getting a new backseat cover for $2620 as they say it is physical damage and not covered under warranty. I am very disappointed at this leather wear and have never encountered anything like this in my previous two s500s and BMW 750. I wish this was covered by warranty and am wondering if any one else on this forum encountered spontaneous leather damage and what they did for it.
Send an email to MBUSA with these photos and ask them to help. Tell them about your previous MB’s, you’re a loyal customer, etc. It can’t hurt.
OP:
How many miles and are you of a portly or large build?
Based upon the creases on the inner side of the bolster and in conjunction with the excessive wear on the outer side, it appears you are pushing up against the outer side both quite firmly and regularly.
Dying the leather alone will not fix the damage esp on the outside, as it would require filler etc. before dying it.
Once repaired/replaced, I would suggest using the auto ingress/egress function.
Lastly, why didn't you take some sort of corrective action long before it got this bad?
What does the lower seat cushion look like especially the side bolsters?
There is minimal wear on the left lower side bolster. Otherwise the lower seat cushion is fine. I am 6 feet tall and weigh 185lbs and have never previously encountered any wear as shown in the pictures I posted in my forty years of driving.
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