Rear Quarter Panel and Rear-Axle Steering Damage

Subscribe
May 14, 2025 | 07:44 AM
  #1  
Yesterday in another thread I wrote "My car looks great from the outside, but the insides belong in a Honda Civic...", well, the MB-gods apparently didn't like that I mean-mouthed my car. At about 1:30 PM yesterday when I was driving back home from a lunch appointment, a kid fell asleep on I-285, crossed five lanes of traffic and plowed into the driver side rear quarter panel, rear door and bumper of my car. It's pretty messed up, including the rear-axle steering. I'll be without a car for a month or so while it gets repaired. The kid walked away from his totaled Toyota Camry which in and of itself is amazing since after he hit me, he then crossed back over five lanes of traffic and plowed into the center highway retaining wall. He was driving at about 80 MPH when he hit me. I was going about 65.

Has anyone been in an accident where the rear axle steering got messed up? Are reputable body shops able to repair back to new?


Reply 0
May 14, 2025 | 09:26 AM
  #2  
I'd have MB dealership fix it rather than third party shop.
Reply 0
May 14, 2025 | 10:15 AM
  #3  
Quote: I'd have MB dealership fix it rather than third party shop.
I wouldn't fix the quarter panel at a MB dealership body shop., but probably yes for the rear wheel steering although that would benefit from an experiences body-shop tech to straighten things first. If the damage is that deep, perhaps insurance will total the car as W223 pre-owned prices have dropped significantly? Most MB dealerships don't have their own shop, but rather rely on a local business around them. In all cases, I would take it myself to the best auto body shop around.
Reply 1
May 14, 2025 | 10:59 AM
  #4  
If you and the insurance decide to repair the car, I would ONLY go to a certified MB repair facility and let them do everything, they also work with the insurance, Amica in my case, one of my previous LS 460 had to go there, the repair was absolutely phenomenal !
Good luck !
Reply 1
May 14, 2025 | 11:27 AM
  #5  
Thanks guys. My two local dealerships don't do body work, but they have recommended a Mercedes-certified body shop near my home. Classic Collision of Buckhead. A friend took his GLE there a couple years back and had a good experience. My bigger concern, and perhaps unwarranted, is the rear-axle steering. Since this is a newer technology on the S, I was concerned some body shops may not have much experience repairing them. But again, maybe an unwarranted concern.
Reply 2
May 14, 2025 | 11:58 AM
  #6  
If they're certified they, in theory, should be able to do it.
Reply 0
May 14, 2025 | 12:43 PM
  #7  
Quote: Thanks guys. My two local dealerships don't do body work, but they have recommended a Mercedes-certified body shop near my home. Classic Collision of Buckhead. A friend took his GLE there a couple years back and had a good experience. My bigger concern, and perhaps unwarranted, is the rear-axle steering. Since this is a newer technology on the S, I was concerned some body shops may not have much experience repairing them. But again, maybe an unwarranted concern.
Rear-axle steering is NOT a new technology : ). It’s just new for Mbenz (as usual, couple years behind tech wise).

RWS first appeared in 1985… then back to reality and when it has become truly widely available: BMW have had it on many of their cars since 2012, first in the 5-series. Majority of 7-series also had it since 2015. Almost every single X7 with the V8 had it since they hit the roads in 2018 for the 2019 MY.

A good auto body shop must have seen and already repaired dozens and dozens of these.

I wouldn’t strictly go for a Mbenz certified shop. I’d rather go to an excellent auto-shop and if they are Mbenz certified, then that’s even better… But my priority would be to take it to a premium excellent auto body shop. Some Mbenz certified auto shop can be one of the worst local shops around.
Reply 2
May 14, 2025 | 01:52 PM
  #8  
Parts availability isn't what it was pre-COVID; I would be prepared for the possibility of some items needing to cross the pond before the repair can be completed. Not a certainty there, but my car was almost exactly 90 days, and based on your pictures, needed fewer parts.
Reply 2

MB World Stories

The Best of Mercedes & AMG

Explore
story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
May 14, 2025 | 01:54 PM
  #9  
So sorry that happened.

Be sure to pursue a diminished value claim!
Reply 3
May 14, 2025 | 09:52 PM
  #10  
Quote: Yesterday in another thread I wrote "My car looks great from the outside, but the insides belong in a Honda Civic...", well, the MB-gods apparently didn't like that I mean-mouthed my car. At about 1:30 PM yesterday when I was driving back home from a lunch appointment, a kid fell asleep on I-285, crossed five lanes of traffic and plowed into the driver side rear quarter panel, rear door and bumper of my car. It's pretty messed up, including the rear-axle steering. I'll be without a car for a month or so while it gets repaired. The kid walked away from his totaled Toyota Camry which in and of itself is amazing since after he hit me, he then crossed back over five lanes of traffic and plowed into the center highway retaining wall. He was driving at about 80 MPH when he hit me. I was going about 65.

Has anyone been in an accident where the rear axle steering got messed up? Are reputable body shops able to repair back to new?


https://cimg5.ibsrv.net/gimg/www.mbw...be5f06e937.png
Sorry to hear that OP, glad you came out unscathed, I second the suggestion of diminished value claim. Why did you say the interior look like a Honda? I mean Honda has buttons, the MB is full of screens and ambient lights, looks very different to me.
Reply 0
May 15, 2025 | 05:56 AM
  #11  
Here in Germany, most MB dealership have their own body shop. If that's not the case in the US then disregard my post.
Reply 0
May 15, 2025 | 05:57 AM
  #12  
Quote: I wouldn't fix the quarter panel at a MB dealership body shop., but probably yes for the rear wheel steering although that would benefit from an experiences body-shop tech to straighten things first. If the damage is that deep, perhaps insurance will total the car as W223 pre-owned prices have dropped significantly? Most MB dealerships don't have their own shop, but rather rely on a local business around them. In all cases, I would take it myself to the best auto body shop around.

Here in Germany, most MB dealership have their own body shop. If that's not the case in the US then disregard my post.
Reply 0
May 15, 2025 | 08:44 AM
  #13  
Quote: Sorry to hear that OP, glad you came out unscathed, I second the suggestion of diminished value claim. Why did you say the interior look like a Honda? I mean Honda has buttons, the MB is full of screens and ambient lights, looks very different to me.
I was making the comparison between our cars with Exclusive Nappa Leather versus a base Honda Civic with Naugahyde. Since my car had the Nappa Leather deleted when it was built, I got the base, plain, cheap, Naugahyde-inspired faux-leather.
Reply 0
May 15, 2025 | 01:10 PM
  #14  
Quote: I was making the comparison between our cars with Exclusive Nappa Leather versus a base Honda Civic with Naugahyde. Since my car had the Nappa Leather deleted when it was built, I got the base, plain, cheap, Naugahyde-inspired faux-leather.
Oh yes that is what you mean, I see I understand. MB and like other German makes like to nickel and dime customers, for example on a honda, isn't AAC standard? MB charges it and bundles in a very expensive DISTRONIC suite, this is true for even S-Class if I remembered correctly, not standard.
Reply 1
May 15, 2025 | 01:46 PM
  #15  
Quote: I was making the comparison between our cars with Exclusive Nappa Leather versus a base Honda Civic with Naugahyde. Since my car had the Nappa Leather deleted when it was built, I got the base, plain, cheap, Naugahyde-inspired faux-leather.
Its actually leather, but it does feel like vinyl.
Reply 1
May 15, 2025 | 03:52 PM
  #16  
Sorry this happened to you. The other driver was indeed fortunate. Given your description I’m surprised someone wasn’t severely injured or killed. I’m relatively sure you’re insured but even if the other driver was insured he probably won’t be in the future. Forgive my rant about insurance but I live in an area where there is a high percentage of uninsured drivers. Seems like you shouldn’t be able to license your vehicle without insurance. Unfortunately, unless full payment is required for a specific term most will agree to monthly payments and promptly default on the balance.
Reply 3
May 16, 2025 | 02:33 PM
  #17  
Dropped off my car at the body shop. They are estimating the body work will be done is 8 days, but the rear axle steering/suspension work will take a month due to ordering parts from Germany. Got a Subaru as a loaner from Enterprise.
Reply 1
May 16, 2025 | 02:52 PM
  #18  
Quote: Dropped off my car at the body shop. They are estimating the body work will be done is 8 days, but the rear axle steering/suspension work will take a month due to ordering parts from Germany. Got a Subaru as a loaner from Enterprise.
At least you get to try a boxer engine (ok that was not meant to be funny)

Hopefully they get it fixed sooner rather than later.
Reply 1
May 16, 2025 | 10:07 PM
  #19  
Just glad you are OK. Looking forward to seeing your car looking sharp again after the repairs.
Reply 1
May 17, 2025 | 09:58 AM
  #20  
Quote: Just glad you are OK. Looking forward to seeing your car looking sharp again after the repairs.
Same.
Reply 1
May 17, 2025 | 10:55 AM
  #21  
Quote: Dropped off my car at the body shop. They are estimating the body work will be done is 8 days, but the rear axle steering/suspension work will take a month due to ordering parts from Germany. Got a Subaru as a loaner from Enterprise.
A few years ago, a pickup owned by a business, backed into my wife’s E350 sedan in a parking lot. My wife was stopped at the time. Took out the grill, headlights, hood & fenders, but the car was still drivable. They tried to give her a Toyota loaner.

I made the case to the truck owner’s insurance company that my wife should not be forced to drive a loaner, from a brand she was not familiar with, that was a lesser vehicle. They approved the rental of an E Class sedan, through GORENTALS. She had the loaner for like 8 weeks, if I recall correctly. I was very impressed with GORENTALS, as they did not have an E Class immediately available, so they bought a brand new one from local dealer stock and got it to us the same day, just to handle our needs. It had like 30 miles on it when we got it. GORENTALS is VERY high priced, but it was all paid for by the offender’s insurance company.

In addition, I was able to make the case that the loaded 2016 E350 Luxury Trim sedan, which we special ordered, was a very unusual car, in pristine condition, that the model was no longer available to order new, etc.. I asked for $5K, but settled for and received $3,700.00 in diminished value.

The car was repaired nicely, but we sold it shortly after it was fixed when we found our lovely E450 Wagon, which my wife immediately laid claim to after one drive around the block, after ranting about how she would “never drive a station wagon.” She still drives it.

Here’s a photo of the Nappa interior in our E350 and the Designo interior in our wagon, both of which are great examples of how MB USED to offer elegant interiors. Too bad those days are over.

Best of luck to the OP, but I would go for getting your car totaled.


Reply 3
May 17, 2025 | 11:11 AM
  #22  
Quote: A few years ago, a pickup owned by a business, backed into my wife’s E350 sedan in a parking lot. My wife was stopped at the time. Took out the grill, headlights, hood & fenders, but the car was still drivable. They tried to give her a Toyota loaner.

I made the case to the truck owner’s insurance company that my wife should not be forced to drive a loaner, from a brand she was not familiar with, that was a lesser vehicle. They approved the rental of an E Class sedan, through GORENTALS. She had the loaner for like 8 weeks, if I recall correctly. I was very impressed with GORENTALS, as they did not have an E Class immediately available, so they bought a brand new one from local dealer stock and got it to us the same day, just to handle our needs. It had like 30 miles on it when we got it. GORENTALS is VERY high priced, but it was all paid for by the offender’s insurance company.

In addition, I was able to make the case that the loaded 2016 E350 Luxury Trim sedan, which we special ordered, was a very unusual car, in pristine condition, that the model was no longer available to order new, etc.. I asked for $5K, but settled for and received $3,700.00 in diminished value.

The car was repaired nicely, but we sold it shortly after it was fixed when we found our lovely E450 Wagon, which my wife immediately laid claim to after one drive around the block, after ranting about how she would “never drive a station wagon.” She still drives it.

Here’s a photo of the Nappa interior in our E350 and the Designo interior in our wagon, both of which are great examples of how MB USED to offer elegant interiors. Too bad those days are over.

Best of luck to the OP, but I would go for getting your car totaled.

https://cimg6.ibsrv.net/gimg/www.mbw...cecf6fc3e.jpeg
https://cimg8.ibsrv.net/gimg/www.mbw...6c14167a6.jpeg
Both are gorgeous in its own way.
Reply 1
May 17, 2025 | 03:50 PM
  #23  
I think the current MB interiors are pretty elegant lol
Reply 1
May 17, 2025 | 05:28 PM
  #24  
Quote: I think the current MB interiors are pretty elegant lol
It is better than a lot of interiors.
Reply 0
May 19, 2025 | 08:46 PM
  #25  
Quote: A few years ago, a pickup owned by a business, backed into my wife’s E350 sedan in a parking lot. My wife was stopped at the time. Took out the grill, headlights, hood & fenders, but the car was still drivable. They tried to give her a Toyota loaner.

I made the case to the truck owner’s insurance company that my wife should not be forced to drive a loaner, from a brand she was not familiar with, that was a lesser vehicle. They approved the rental of an E Class sedan, through GORENTALS. She had the loaner for like 8 weeks, if I recall correctly. I was very impressed with GORENTALS, as they did not have an E Class immediately available, so they bought a brand new one from local dealer stock and got it to us the same day, just to handle our needs. It had like 30 miles on it when we got it. GORENTALS is VERY high priced, but it was all paid for by the offender’s insurance company.

In addition, I was able to make the case that the loaded 2016 E350 Luxury Trim sedan, which we special ordered, was a very unusual car, in pristine condition, that the model was no longer available to order new, etc.. I asked for $5K, but settled for and received $3,700.00 in diminished value.

The car was repaired nicely, but we sold it shortly after it was fixed when we found our lovely E450 Wagon, which my wife immediately laid claim to after one drive around the block, after ranting about how she would “never drive a station wagon.” She still drives it.

Here’s a photo of the Nappa interior in our E350 and the Designo interior in our wagon, both of which are great examples of how MB USED to offer elegant interiors. Too bad those days are over.

Best of luck to the OP, but I would go for getting your car totaled.
Love the 2nd one… Great interior. Screens are going to kill the automotive industry. I mean, just look at Porsche’s interiors in the past, and the current 3-screen setups in the Taycan. Mostly very similar but the excessive use of screens is taking away from it’s elegance. Same for the new S-class. The trend of excess use of screens, large screens specifically (or all-screen dashboard style) and removal of physical buttons is a complete disappointment.
Reply 4
story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE