Fidelity or MB extended warranty
Thread Starter
Senior Member
Joined: Sep 2020
Posts: 302
Likes: 102
997.2TTS
Fidelity or MB extended warranty
my current oem warranty is set to expire in next 6 months.
i have Fidelity platinum on my Porsche, and has worked out well for me.
MB owners here have preference and experience with Fidelity over extending their current MB warranty?
and issues with coverage?
i have Fidelity platinum on my Porsche, and has worked out well for me.
MB owners here have preference and experience with Fidelity over extending their current MB warranty?
and issues with coverage?
Last edited by tonupbklyn; Oct 13, 2025 at 10:48 AM.
MBWorld Fanatic!
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
If you want a MB extended warranty, most of us call Jeff Jackson, MB of Louisville. His prices are usually the lowest: 502 896 4411.
Hopes this helps
Hopes this helps
Senior Member
Joined: Jan 2023
Posts: 290
Likes: 85
W167 2021 GLE63S, W223 2022 S580
Warranty
I am not a lawyer but as a business owner it is understandable. Why would or should we put in the time and energy to see what is covered and perform the work in hopes of compensation from a third party.
Thread Starter
Senior Member
Joined: Sep 2020
Posts: 302
Likes: 102
997.2TTS
Trending Topics
Member
Joined: Feb 2025
Posts: 212
Likes: 77
From: Harrison, ME
2025 S580
Since I mostly lease I haven't had the need for extended warranties from Mercedes. But when I owned a Volvo, the owners forum recommended one source--Steingold I think it was-- for lower prices. I got a quote from them and then went to my Volvo dealer and they not only matched the 3rd party warranty, they improved on it. A similar occurrence when I got an extended warranty for a 2008 Cadillac. I'd suggest going to the source mentioned above and then bring it to your dealer of preference to see what they can do.
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Thread Starter
Senior Member
Joined: Sep 2020
Posts: 302
Likes: 102
997.2TTS
i think Trenton @Highline-Autos.com stopped selling Fidelity for variety of business reasons, now offering GWC coverage which is similar to Fidelity platinum.
from what i can compare between 3yr MB extended vs 6yr GWC coverage, it's virtually 50% difference.
that said, my local dealership doesn't accept 3rd party. which likely means i'd need pay dealership upfront for any repairs, then deal with reimbursement directly with GWC.
any other owners have experienced this? what are chances that I'm going to run into pushback of what is/not covered, and how fast/slow is reimbursement?
all things insurance carriers not the greatest fun dealing with when it comes to reimbursements😒
or do i pay 50% more for MB factory extended, for sheer avoidance of reimbursement mgt/self service?
from what i can compare between 3yr MB extended vs 6yr GWC coverage, it's virtually 50% difference.
that said, my local dealership doesn't accept 3rd party. which likely means i'd need pay dealership upfront for any repairs, then deal with reimbursement directly with GWC.
any other owners have experienced this? what are chances that I'm going to run into pushback of what is/not covered, and how fast/slow is reimbursement?
all things insurance carriers not the greatest fun dealing with when it comes to reimbursements😒
or do i pay 50% more for MB factory extended, for sheer avoidance of reimbursement mgt/self service?
Super Member
Joined: Feb 2020
Posts: 714
Likes: 377
From: Atlanta, Georgia, USA
2023 S580
On my new-to-me 2023 SPO S580, I called around to different dealerships both in Georgia and elsewhere in the US to get prices on a two-year extended warranty. Once I got the best quote, I went to my preferred dealer, and they beat the best price. I had to sell a kidney and put a mortgage on my place, but dang it, I'm covered to 2030.
SPONSOR
Joined: Apr 2021
Posts: 1,567
Likes: 475
From: Scottsdale, Arizona
2001 E55AMG
Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
SPONSOR
Joined: Apr 2021
Posts: 1,567
Likes: 475
From: Scottsdale, Arizona
2001 E55AMG
Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
MBWorld Fanatic!
Joined: Sep 2019
Posts: 3,106
Likes: 1,490
From: U.S.
Current/Last 5-years:GLS;G70;Alpina B8;X7;Accord. Sold:X7,TeslaS;S560;S550,X5;530e;L.Navigator;LS460
Dealer games, let me guess, you're in Warwick, Rhode Island. That is the only dealerships I've heard such nonsense. A dealer who doesn't want an extra set of eyes looking at their repair bills is not somewhere you should trust for out of pocket repairs.
Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
I agree with everything Trenton said. In fact, I would not take my car to a dealership like that. In this case, that dealer can't even be trusted to fight for you with Mbenz on marginal warranty issues when needed. A good dealer would be willing to take the extra mile to help their customers save costs and make their experience easier.
I know that many of these 3rd party warranty providers have exposed very bad practises by some dealers, especially in the Porsche forum, when dealers try to upsell customers repairs they don't actually need. Third party warranty providers in my view serve as a second pair of eyes on the repairs being done on my car, although admittedly sometimes the experience is not always that positive for the car owner. But I can't see any valid reason as to why a dealer refuse to work with 3rd party warranties other than hiding something for fishy practices.
Last edited by S_W222; Oct 13, 2025 at 09:03 PM.
Thread Starter
Senior Member
Joined: Sep 2020
Posts: 302
Likes: 102
997.2TTS
Dealer games, let me guess, you're in Warwick, Rhode Island. That is the only dealerships I've heard such nonsense. A dealer who doesn't want an extra set of eyes looking at their repair bills is not somewhere you should trust for out of pocket repairs.
Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
your GWC coverage is significantly better priced than MB's... and if it provides the same full coverage, the hassle of going thru reimbursement myself may be worth it.
Thread Starter
Senior Member
Joined: Sep 2020
Posts: 302
Likes: 102
997.2TTS
This is highly discouraged, for a number of reasons, but essentially if the repair facility is saying something needs replaced that does not, or parts prices have been inflated, or labor hours, then there is no way to dispute the cost of repair once you have already paid the inflated numbers. No only that, but there is no re-course for inspection or verification. Overall just not how the warranty is meant to be used, or in your bed interests as a customer.
Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
my concern is whether or not I'm going to run into any reimbursement issues with GWC once I've paid the dealership directly for any repairs.
what's that process like and how long does reimbursement take?
MBWorld Fanatic!
Joined: Feb 2017
Posts: 2,296
Likes: 1,204
From: Baltimore County, MD
'13 s212 63 p30. '06 LX470
Trenton is saying not to play the reimbursement game. Third party warranties negotiate with mechanics for the final price. This prevents overcharging for repairs. IF you try to get reimbursed for repairs after the fact, the warranty will pay the discounted price, NOT the full price you are paying to the dealer.
When I just had a need for repair using a fidelity warranty, I first went to the dealer to see if they accepted the warranty. I would not have gone to any dealer that did not. Fortunately for me, every dealer around me accepts third party warranties...since they would lose tremendous business if they did not.
MBWorld Fanatic!
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
What we are all saying here is that you need to work with an honest dealer first. Find a dealer that will work with GWC. If the service advisors are that lazy, you can bet the mechanics are also sub par. There is no reason to ever visit a dealer if they are not offering a unique service.
Trenton is saying not to play the reimbursement game. Third party warranties negotiate with mechanics for the final price. This prevents overcharging for repairs. IF you try to get reimbursed for repairs after the fact, the warranty will pay the discounted price, NOT the full price you are paying to the dealer.
When I just had a need for repair using a fidelity warranty, I first went to the dealer to see if they accepted the warranty. I would not have gone to any dealer that did not. Fortunately for me, every dealer around me accepts third party warranties...since they would lose tremendous business if they did not.
Trenton is saying not to play the reimbursement game. Third party warranties negotiate with mechanics for the final price. This prevents overcharging for repairs. IF you try to get reimbursed for repairs after the fact, the warranty will pay the discounted price, NOT the full price you are paying to the dealer.
When I just had a need for repair using a fidelity warranty, I first went to the dealer to see if they accepted the warranty. I would not have gone to any dealer that did not. Fortunately for me, every dealer around me accepts third party warranties...since they would lose tremendous business if they did not.
Couple of things:
On my 2019 Mercedes E450, when it came off lease, I decided to buy. When the original factory warranty was about to expire I bought an extended warranty through Jeff Jackson, see my post #4. The MB warranty was significantly cheaper than a third party warranty. There are zero deductibles with the MB extended warranty. I had a problem with the exhaust. Brought it to my local dealer. Cost of repairs was greater than cost of warranty. No problems having the repair done, zero cost to me and dealer gave me a loaner!
The MB warranty, as it is from MB, is good at all dealerships
I am on Medicare. Nearly all my doctors and every hospital takes Medicare. Others are on Medicare Advantage. Medicare Advantage is cheaper but not every doctor and hospital where I live takes Medicare Advantage. To me a third party warranty should be cheaper than a extended warranty from MB and like Medicare Advantage, not every dealer will accept it.
You posted that the extended warranty from GWC is 50% cheaper than from MB. Did you contact Jeff Jackson? An extended warranty is like insurance. Hope you never need it, but when you do you do not want problems. Balance cost with convenience.
Unless the warranty from GWC is substantially cheaper than from MB, I would get the MB warranty. You are buying piece of mind.
Just my $.02 and hope this helps.
Thread Starter
Senior Member
Joined: Sep 2020
Posts: 302
Likes: 102
997.2TTS
Couple of things:
On my 2019 Mercedes E450, when it came off lease, I decided to buy. When the original factory warranty was about to expire I bought an extended warranty through Jeff Jackson, see my post #4. The MB warranty was significantly cheaper than a third party warranty. There are zero deductibles with the MB extended warranty. I had a problem with the exhaust. Brought it to my local dealer. Cost of repairs was greater than cost of warranty. No problems having the repair done, zero cost to me and dealer gave me a loaner!
The MB warranty, as it is from MB, is good at all dealerships
I am on Medicare. Nearly all my doctors and every hospital takes Medicare. Others are on Medicare Advantage. Medicare Advantage is cheaper but not every doctor and hospital where I live takes Medicare Advantage. To me a third party warranty should be cheaper than a extended warranty from MB and like Medicare Advantage, not every dealer will accept it.
You posted that the extended warranty from GWC is 50% cheaper than from MB. Did you contact Jeff Jackson? An extended warranty is like insurance. Hope you never need it, but when you do you do not want problems. Balance cost with convenience.
Unless the warranty from GWC is substantially cheaper than from MB, I would get the MB warranty. You are buying piece of mind.
Just my $.02 and hope this helps.
On my 2019 Mercedes E450, when it came off lease, I decided to buy. When the original factory warranty was about to expire I bought an extended warranty through Jeff Jackson, see my post #4. The MB warranty was significantly cheaper than a third party warranty. There are zero deductibles with the MB extended warranty. I had a problem with the exhaust. Brought it to my local dealer. Cost of repairs was greater than cost of warranty. No problems having the repair done, zero cost to me and dealer gave me a loaner!
The MB warranty, as it is from MB, is good at all dealerships
I am on Medicare. Nearly all my doctors and every hospital takes Medicare. Others are on Medicare Advantage. Medicare Advantage is cheaper but not every doctor and hospital where I live takes Medicare Advantage. To me a third party warranty should be cheaper than a extended warranty from MB and like Medicare Advantage, not every dealer will accept it.
You posted that the extended warranty from GWC is 50% cheaper than from MB. Did you contact Jeff Jackson? An extended warranty is like insurance. Hope you never need it, but when you do you do not want problems. Balance cost with convenience.
Unless the warranty from GWC is substantially cheaper than from MB, I would get the MB warranty. You are buying piece of mind.
Just my $.02 and hope this helps.
yes, connected with Jeff. MB provides only up to 3yrs.
GWC offers 6yrs coverage...at same price as MB's 3yrs coverage
.but yes...ur rationale of hassle-free via MB is what I'm thinking thru. until i find a resolution with a nearby dealership accepting 3rd party warranty.
MBWorld Fanatic!
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
i am going thru ur same rationale as well.
yes, connected with Jeff. MB provides only up to 3yrs.
GWC offers 6yrs coverage...at same price as MB's 3yrs coverage.
but yes...ur rationale of hassle-free via MB is what I'm thinking thru. until i find a resolution with a nearby dealership accepting 3rd party warranty.
yes, connected with Jeff. MB provides only up to 3yrs.
GWC offers 6yrs coverage...at same price as MB's 3yrs coverage
.but yes...ur rationale of hassle-free via MB is what I'm thinking thru. until i find a resolution with a nearby dealership accepting 3rd party warranty.
Also compare coverage and see what is excluded and what is included. The MB warranty, with no deductibles, covers everything but wear and tear items, including all electronics.
Also, do you think you will keep your car for another 6 years?
Thread Starter
Senior Member
Joined: Sep 2020
Posts: 302
Likes: 102
997.2TTS
With regard to GWC: As it is 1/2 the price, it must be considered. As you point out make sure dealers in your area will accept it.
Also compare coverage and see what is excluded and what is included. The MB warranty, with no deductibles, covers everything but wear and tear items, including all electronics.
Also, do you think you will keep your car for another 6 years?
Also compare coverage and see what is excluded and what is included. The MB warranty, with no deductibles, covers everything but wear and tear items, including all electronics.
Also, do you think you will keep your car for another 6 years?
coverage appears to be at parity with MB... but maybe @Highline-Autos.com can chime in as the expert.
the deductible is very low, negligible.
and yes...the car will be with me for at least another 5+ yrs, so having lengthier coverage is preferred.
Last edited by tonupbklyn; Oct 14, 2025 at 10:32 AM.
Super Member
Joined: Feb 2020
Posts: 714
Likes: 377
From: Atlanta, Georgia, USA
2023 S580
As @JTK44 said, "you hope you never need it, but..."
I've never bought an extended warranty on a car until the one I have now. My car has E-ABC, and several forum members have mentioned horror stories when it comes to that technology. Pretty much stating that it isn't a matter of if it'll go out, but when. A repair of E-ABC will pay for the warranty alone, then anything else that needs repaired will be gravy.
I've never bought an extended warranty on a car until the one I have now. My car has E-ABC, and several forum members have mentioned horror stories when it comes to that technology. Pretty much stating that it isn't a matter of if it'll go out, but when. A repair of E-ABC will pay for the warranty alone, then anything else that needs repaired will be gravy.
Thread Starter
Senior Member
Joined: Sep 2020
Posts: 302
Likes: 102
997.2TTS
As @JTK44 said, "you hope you never need it, but..."
I've never bought an extended warranty on a car until the one I have now. My car has E-ABC, and several forum members have mentioned horror stories when it comes to that technology. Pretty much stating that it isn't a matter of if it'll go out, but when. A repair of E-ABC will pay for the warranty alone, then anything else that needs repaired will be gravy.
I've never bought an extended warranty on a car until the one I have now. My car has E-ABC, and several forum members have mentioned horror stories when it comes to that technology. Pretty much stating that it isn't a matter of if it'll go out, but when. A repair of E-ABC will pay for the warranty alone, then anything else that needs repaired will be gravy.
and just got off phone with the gm of my local dealership. his frank comment was that they've had nothing but difficult exchanges with 3rd party warranty providers (eg, arguing over hours, extent of repairs, timing of payments, etc), even with reputable big brands..."9 times out of 10". so much so they stopped accepting and just sticks with MB.
because I've been going to them for past few years, he said he'd work with me as long as I'd pay for whatever delta the outside provider denies.
not what i wanted to hear, but that's where i am with that situation.
Member
Joined: Nov 2017
Posts: 203
Likes: 78
From: York, Pa.
2021 S580 4MATIC with Rear Executive Seating Pkg. 4D Entertartainment Rear Screens Pkg.
absolutely agree. i recently had the air ride compressor go out and needed replacement. and knowing i will keep the car for several more years, extending the warranty is a no brainer.
and just got off phone with the gm of my local dealership. his frank comment was that they've had nothing but difficult exchanges with 3rd party warranty providers (eg, arguing over hours, extent of repairs, timing of payments, etc), even with reputable big brands..."9 times out of 10". so much so they stopped accepting and just sticks with MB.
because I've been going to them for past few years, he said he'd work with me as long as I'd pay for whatever delta the outside provider denies.
not what i wanted to hear, but that's where i am with that situation.
and just got off phone with the gm of my local dealership. his frank comment was that they've had nothing but difficult exchanges with 3rd party warranty providers (eg, arguing over hours, extent of repairs, timing of payments, etc), even with reputable big brands..."9 times out of 10". so much so they stopped accepting and just sticks with MB.
because I've been going to them for past few years, he said he'd work with me as long as I'd pay for whatever delta the outside provider denies.
not what i wanted to hear, but that's where i am with that situation.
Last edited by DonS550; Oct 14, 2025 at 01:24 PM.
SPONSOR
Joined: Apr 2021
Posts: 1,567
Likes: 475
From: Scottsdale, Arizona
2001 E55AMG
This is EXACTLY what I’m told at my MB dealership. I am currently out of warranty and never purchased an extended warranty on my previous S Classes. I’m eager to see continued dialogue on this topic as I have EXTENSIVELY shopped around and EVERY salesperson makes the warranties sound easy to understand, use and accept from dealerships but my service advisor... most times give up and hold the customer on the hook to pay upfront.
Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
