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I've always taken my Mercedes back to the dealership for their A and B services. The first B service is due in 1500 miles on my new-to-me 2023 S580. A local dealership quoted me $850 for the service. The car will have ~ 15,000 miles on it around the end of February, so I've got some time to figure out what I want to do.
This is where I need your help. According to ChatGPT, $850 is right in the middle for what a dealership would charge in a large city like Atlanta. I called a local authorized Mercedes third party shop where they quoted me $189 for an oil change and $99 for an inspection. Anything beyond that they'll get authorization from me before doing the work.
What have you guys done for your A and B Service? Do you go back to the dealership? Or do you feel comfortable taking to a third party? Note: Doing the work myself isn't an option as I don't have the area/tools to do.
Thanks to all that have chimed in - I have more details on what I've discovered locally here in Atlanta:
Dealership A where I bought my car quoted me $850 - that includes a brake flush and the two cabin air filters.
Dealership B where I bought my other two previous Mercedes, quoted me $500, but that doesn't include the flush or the filters. They charge $225 for the flush and $232 for the filters. They do give me 15% loyalty credit towards service. so that would be ~ $814 - very close to what Dealership A charges.
So, given that my car is a MY 2023 with ~ 15,000 miles, do you think a brake flush is needed?
Last edited by Mem30306; Jan 12, 2026 at 02:10 PM.
A dealer who says they will do a "B Service" without including the flush or filters is best avoided. Thats what makes a B service not an A service lol. If you're going to maintain it according to spec the brake flush needs to be done
Just got the "A" service completed this morning. Cost for the service was $180. They recommended wipers at $191 which I declined and a new fob battery for $23 which I accepted. I had a $50 coupon from Mercedes which brought the cost with tax down to $157. The service advisor quoted me $280 for the "B" service. At that price I will probably stick with the dealer for yearly service. You guys in the major urban areas re getting reamed!
Like we said before, no way they are doing a B service for $280, that doesn't even cover the parts. You have to look and see specifically what they are doing.
Agree with Steve - My dealer charges $500 for a B without a brake flush and filters replacement, so your dealer offering to do for basically half that seems impractical.
Like we said before, no way they are doing a B service for $280, that doesn't even cover the parts. You have to look and see specifically what they are doing.
Pip where is this at? Did they give you an invoice to show what was accomplished?
Pip where is this at? Did they give you an invoice to show what was accomplished?
Yeah here is from my invoice
As you can see thats $514.35 just in parts and materials. Even if that was reduced by half, that means at $280 they are essentially doing the service for nothing.
I said this was my "A" service. I am relatively pleased with the cost of this service. The service quote for "B" is just that a quote from the service advisor. I will worry about what is in it in 365 days per the app.
I've always taken my Mercedes back to the dealership for their A and B services. The first B service is due in 1500 miles on my new-to-me 2023 S580. A local dealership quoted me $850 for the service. The car will have ~ 15,000 miles on it around the end of February, so I've got some time to figure out what I want to do.
This is where I need your help. According to ChatGPT, $850 is right in the middle for what a dealership would charge in a large city like Atlanta. I called a local authorized Mercedes third party shop where they quoted me $189 for an oil change and $99 for an inspection. Anything beyond that they'll get authorization from me before doing the work.
What have you guys done for your A and B Service? Do you go back to the dealership? Or do you feel comfortable taking to a third party? Note: Doing the work myself isn't an option as I don't have the area/tools to do.
Here’s a realistic idea of what you might expect to pay for a Mercedes-B service on your 2023 W223 S-Class in the 30326 area, plus some local places where you can shop around for quotes:
💰 Expected Cost in Atlanta (Zip 30326)
Typical price range for Mercedes-B service:
Dealership average: around $600 – $900+ (varies by dealer specials, labor rates, and model).
Independent Mercedes specialists: often lower, roughly $450 – $650 for the core B service.
National/online aggregated data: general U.S. average for Service B falls between about $400 – $700 for most models.
Notes from real owner reports:
Some owners see dealer quotes near or above $800-$1,000, especially in big-city markets.
Independent shops often cost significantly less and will do the same core tasks as the dealer if they’re Mercedes-certified or experienced.
So for your 2023 S-Class with ~15k miles, you should reasonable quotes around: Dealership: ~$650 – $950 Independent Mercedes-focused shop: ~$450 – $650
Ask your SA what they would charge for an oil change and brake flush if that is all you want. I believe this would satisfy the warranty requirement but ask that also. My dealer will and it is much less than the "Service B" but it does not include pick up / drop off or a loaner. I have to bring it in and wait. I think a lot of the bloated cost is for a "loaner" which it is not. You are paying for a rental they just word it so it doesn't seem so
Ask your SA what they would charge for an oil change and brake flush if that is all you want. I believe this would satisfy the warranty requirement but ask that also. My dealer will and it is much less than the "Service B" but it does not include pick up / drop off or a loaner. I have to bring it in and wait. I think a lot of the bloated cost is for a "loaner" which it is not. You are paying for a rental they just word it so it doesn't seem so
B Service on its own without brake flush and filters replacement is $495 plus tax.
It is included on a "B" from the dealer I use but I can ask for an oil change or a brake flush or whatever and they will quote it accordingly. When they do said quote they tell me "this excludes a loaner vehicle"
From my dealer website but it does not mention it includes a loaner and a pick up / drop off...
https://www.mercedesbenzraleigh.com/...-intervals.htmWhat is Service B?
With the first visit at approximately 20,000 miles or 1 year after the previous service - and then approximately every 20,000 miles or 2 years after that - Service B includes:
Mercedes-Benz synthetic motor oil replacement
Oil filter replacement
All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model
As you can see thats $514.35 just in parts and materials. Even if that was reduced by half, that means at $280 they are essentially doing the service for nothing.
Pip must be related to someone at this dealer! lol Even with a $50.00 discount. hmmm
Just picked up my car after B Service with Brake Flush and Cabin Filters replacement. While reading through the final service report, I noticed they replaced the 12V battery under warranty. Total was $1,074.5 before a $300 off coupon I had. So, 798.97 out the door. Also, I had them check for the activating navigation issue I was having. They reinstalled navigation software to fix. Interesting read as to why they thought it went haywire.
Last edited by Mem30306; Jan 23, 2026 at 03:12 PM.
Ask your SA what they would charge for an oil change and brake flush if that is all you want. I believe this would satisfy the warranty requirement but ask that also. My dealer will and it is much less than the "Service B" but it does not include pick up / drop off or a loaner. I have to bring it in and wait. I think a lot of the bloated cost is for a "loaner" which it is not. You are paying for a rental they just word it so it doesn't seem so
The B Service also includes all of those filters, I want all of that done.
I'm not waiting around the dealer for anything longer than an hour...
Just picked up my car after B Service with Brake Flush and Cabin Filters replacement. While reading through the final service report, I noticed they replaced the 12V battery under warranty. Total was $1,074.5 before a $300 off coupon I had. So, 798.97 out the door. Also, I had them check for the activating navigation issue I was having. They reinstalled navigation software to fix. Interesting read as to why they thought it went haywire.
Great that they replaced the 12V battery. Common issue on these.
Wanted to close the loop on the issue I had with Activating Navigation.
I thought it had fixed itself earlier last week; it didn't. I had RBM check on it while it was in for its B Service, they thought they had fixed it, but they didn't. To be fair, they did say it was a shot in the dark on the updates they applied. Because I work in IT, I know sometimes a Hard Reset on electronics can sometimes fix all kinds of issues, so that's what I did yesterday. I unpaired/removed the car from the Mercedes app, then did a Hard Reset of MBUX, then repaired my car to the app. Issue hasn't occurred since. Let's hope that fixes it for good.
I had this happen to me again yesterday as well. I'm not sure how to do the un-pair, hard reset and re-pair, but if this fixes it for you, I'll ask for more details.
I had this happen to me again yesterday as well. I'm not sure how to do the un-pair, hard reset and re-pair, but if this fixes it for you, I'll ask for more details.
In the Mercedes app, click on the car icon in the upper left corner, then scroll to the bottom and choose Remove vehicle.
In your car, Go to the MBUX settings and choose Vehicle (I think), then scroll to the bottom and choose Reset. It'll warn you multiple times that your settings will be erased. Then choose ok.
It'll take a few minutes for the process to complete. Once it does, pair your car to the app using the QR code that shows up on the screen.
That's it. If you get lost, let me know and I can try to help.
Wanted to close the loop on the issue I had with Activating Navigation.
I thought it had fixed itself earlier last week; it didn't. I had RBM check on it while it was in for its B Service, they thought they had fixed it, but they didn't. To be fair, they did say it was a shot in the dark on the updates they applied. Because I work in IT, I know sometimes a Hard Reset on electronics can sometimes fix all kinds of issues, so that's what I did yesterday. I unpaired/removed the car from the Mercedes app, then did a Hard Reset of MBUX, then repaired my car to the app. Issue hasn't occurred since. Let's hope that fixes it for good.
I thought this was a done deal, and all was fixed with my steps above - well, not so fast. While the steps I did above were successful in stopping the repeated Activating Navigation issue, now I have a different one. I'm fairly certain this is a result of the navigation updates my dealer did trying to fix the issue. Now, when trying to update my navigation maps through the Mercedes website, I get the following error. I've opened a case with MBUSA, but hopes are low they will fix.
Have any of you got this error when attempting to update your maps manually?
This is the error code I get when using Edge browser from my PC - M02PXVM
And when attempting from my iPhone using Safari - M51Q0ME
My fear is whatever this error is will prevent future over-the-air updates to my car, let along navigation update.
I thought this was a done deal, and all was fixed with my steps above - well, not so fast. While the steps I did above were successful in stopping the repeated Activating Navigation issue, now I have a different one. I'm fairly certain this is a result of the navigation updates my dealer did trying to fix the issue. Now, when trying to update my navigation maps through the Mercedes website, I get the following error. I've opened a case with MBUSA, but hopes are low they will fix.
Have any of you got this error when attempting to update your maps manually?
This is the error code I get when using Edge browser from my PC - M02PXVM
And when attempting from my iPhone using Safari - M51Q0ME
My fear is whatever this error is will prevent future over-the-air updates to my car, let along navigation update.
I contacted my service advisor at RBM and asked them to Reset the timer for theMercedes-me backend / Digital Extras provisioning module. To cover more bases, I also contacted the Digital Extras department at MBUSA and asked them to find the root cause of the issue mentioned in the error message noted in my previous post. They took my info, but confidence was low they would actually do anything. After consulting with ChatGPT, it suggested I call again and ask that my case be escalated to their Tier 2 team. I did and they escalated. This morning at about 7:30, all seems to be back to normal. What I don't know is if my dealer's efforts, the Digital Extras Team at MBUSA's efforts, or a combination of both fixed it, but it IS fixed.
By the way, I know my dealer updated the entire North American maps, so this is the first time I've seen the entire map for Canada, US, Mexico are "Up to date".
Also, I want to give my fellow Georgian Daniel @nearwater4me a shout out as I had pestered him a couple of times over the past couple of days to try it on his end to ensure it was not a system issue, but something specific to me. So, thank you again Daniel.
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