When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
I sent this email to mbusa and they said that they fwd to mercedes roadside assistance.
PLEASE HELP!!!! I OWN A 2013 S63 AMG. ON JUN15 2016 I CALLED MERCEDES ROADSIDE ASSISTANCE BECAUSE MY BATTERY WAS DEAD. THEY SENT OVER A TECH TO JUMP IT. IT WAS UNSUCCESSFUL. I CALLED BACK AND THEY SENT OVER A TOW TRUCK TO TOW IT TO MERCEDES OF TACOMA. 45 MINUTES LATER I RECEIVED A CALL FROM MERCEDES OF TACOMA. THEY SAID MY CAR WAS DELIVERED DAMAGED AND THEY WILL NOT MOVE IT UNTIL SOMEONE WRITE UP A CLAIM ON IT. THEY SENT ME OVER A PHOTO OF THE DAMAGE. I CALLED THE TOW COMPANY AND NOT ONLY DID THEY DENY DOING THE DAMAGE. THEY WAS VERY RUDE AND DISRESPECTFUL. (I'LL SEND SCREEN SHOTS OF EMAIL). I COMMUNICATED THIS TO MERCEDES ROADSIDE ASSISTANCE. I ALSO SUPPLIED THEM WITH PHOTOS PROVING THAT MY CAR WAS IN PERFECT SHAPE ON THE TOW TRUCK AS IT WAS LEAVING MY PARKING GARAGE. THE TOW COMPANY IS POINTING BLAME ON MERCEDES OF TACOMA. A REP FROM MERCEDES ROADSIDE ASSISTANCE ENSURED ME THAT MY CAR WILL BE REPAIRED IN A WEEK AND RETURN TO ME IN PERFECT CONDITION. THAT WAS A LIE. MY CAR IS AT PARAMOUNT AND THEY HAVE NO DIRECTION FROM MERCEDES ON REPAIRING MY CAR. ALL I WANTED WAS A JUMP. FROM LOOKING AT DAMAGE I'M ALSO CONCERNED ABOUT THE POTENTIAL COLLATERAL DAMAGE TO MY CAR. FOR ALL I KNOW MY CAR COULD HAVE BEEN DROPPED ON THE FREEWAY. I'VE BEEN WITHOUT MY CAR FOR CLOSE TO A MONTH NOW. WHAT IS MY OPTIONS? I WON'T FEEL SAFE NOR COMFORTABLE DRIVING THIS VEHICLE ANY LONGER. WHY HAS THIS NOT BEEN HANDLED IN A PROFESSIONAL MANNER? I WAS TOLD NOT TO WORRY BY MERCEDES. OK, SO NOW I'M SCARED Picture taken by dealership upon delivery
Ha..picture taken of video recording of my car on the tow truck leaving the parking garage in perfect condition
Wish you good luck ,. And both mercedes, and the tow company, need to sort it out .I woild not care if above was a Startrek pilot . Wrongs is wrong ,and someone is accountable.And not you . Fight after for compensation.
Damage may be from the time it was removed fron tow truck,on to the ramp.As the ramps they drive up ,and down, are low .Or the car as moved forward on the tow truck while on the move. The driver should have the broken parts from front sill cover. If it was mine i would see heads roll .If nothing is done , tell both parties you will get the media involved .
Damage was may be through, operator not removing the hold down straps that fit over the wheels .And went to drive the car off transporter with it tied down .
Tow trucks have a wheel lift where one part is attached to the truck and another "L" shaped piece has holes for a pin to lock in different positions for larger or smaller tires. If it was not adjusted small enough, the wheel lift would continue to rise until it hit the wider part of the tire or in this case the body of the car. Either way, if you called Mercedes and they provided the towing service I would be persistent with them or have your insurance company contact them. You should get a loaner car while you are without due to their negligence.
Mercedes roadside assistance had to eat it. It took some bashings and emails to corporate, to make it happen.
Then all of a sudden... im rolling and my caliper fell off. Apparently the custom shop painted the backs of the calipers, and when the paint cracked the calipers bolts loosened and the caliper fell and tore up my new painted wheels, rotors and of course brakes with calipers. The custom shop had to eat 8k for damages, for a job that cost 3k.🤔
Optimusprime m1 nevermind.. lol..i mistaken i figured it out. I contacted mbusa & mercedes Roadside Assistance and threaten to share my story and evidence with the media.
Optimusprime m1 nevermind.. lol..i mistaken i figured it out. I contacted mbusa & mercedes Roadside Assistance and threaten to share my story and evidence with the media.
I dont know whats going on ,the first thread poster was overdrive88 do ,so do you have 2 user names?
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.
If it was mine i would see heads roll .If nothing is done , tell both parties you will get the media involved .
