S63 AMG, S63 AMG 4Matic, S65 AMG (W222, V222) 2014 -2021
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My S63 engine cut off while waiting in traffic....

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Old 12-31-2014, 12:23 PM
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I feel a lot better now because I didn't want to drive that vehicle again and take a chance of killing myself or someone else.
Old 12-31-2014, 04:25 PM
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Originally Posted by Kre350
Update Mercedes did the right thing and replaced the vehicle.
What a Great Customer Service, what a way to make the customer happy and earn their future business....
Old 12-31-2014, 08:46 PM
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I think Kre is going back to Vettes.
Old 12-31-2014, 09:45 PM
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Originally Posted by VMAX7
I think Kre is going back to Vettes.
Whoops...I think I spoke too soon......Happy New Year everyone...::
Old 01-15-2015, 12:46 PM
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CLA engine has shut-off twice while I have been driving

I am so disappointed with the purchase of my CLA. Today again, the engine shut itself off while I was doing 60 on the freeway. I had to find a place to pull over and kept checking my mirrors in hopes that a semi didn’t rear-end me. I don’t want to drive my car anywhere as I feel very unsafe! This is the second time this has happened, I was hoping the first time was just a fluke. I called Mercedes and they asked me to bring it in so I have an appt tomorrow in the AM. I purchased the car about a year ago and have 29K miles on it (I drive a lot for work to the Bay area and back). I spent an extra 14k on the 100k extended warranty package, tire warranty package and maintenance package. This was my first Mercedes purchase and I am kicking myself for it. The point of buying a new car was so that I didn’t have dependability issues. Boy was I wrong! I am hoping Mercedes can make this right. I don’t recommend this model to anybody.
Old 01-15-2015, 08:51 PM
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Originally Posted by ckenyon1
I am so disappointed with the purchase of my CLA. Today again, the engine shut itself off while I was doing 60 on the freeway. I had to find a place to pull over and kept checking my mirrors in hopes that a semi didn’t rear-end me. I don’t want to drive my car anywhere as I feel very unsafe! This is the second time this has happened, I was hoping the first time was just a fluke. I called Mercedes and they asked me to bring it in so I have an appt tomorrow in the AM. I purchased the car about a year ago and have 29K miles on it (I drive a lot for work to the Bay area and back). I spent an extra 14k on the 100k extended warranty package, tire warranty package and maintenance package. This was my first Mercedes purchase and I am kicking myself for it. The point of buying a new car was so that I didn’t have dependability issues. Boy was I wrong! I am hoping Mercedes can make this right. I don’t recommend this model to anybody.
let us know what the out come is please....
Old 02-09-2015, 01:31 PM
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HOLY SH$T!!!!!!
Old 04-06-2015, 08:55 AM
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I just purchased a 2015 S63 AMG last week and I am having the exact same issue as the original poster. Any update on this issue?
Old 04-06-2015, 10:57 AM
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Originally Posted by sinistersurge
I just purchased a 2015 S63 AMG last week and I am having the exact same issue as the original poster. Any update on this issue?
it never happened again ever since that incident, and haven't heard any resolution to the problem.
Good luck.
Old 04-06-2015, 10:59 AM
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Originally Posted by DATURK
it never happened again ever since that incident, and haven't heard any resolution to the problem.
Good luck.
Thanks for letting me know. I will post if I can find out anything.
Old 04-07-2015, 09:03 AM
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Since I had the software update in Oct 2014 (2014 S63 - in Frankfurt/Germany) I have not had the problem. However the issue could be temperature related so I will wait to say its 100% fixed at the end of this summer. If you have 2015 S63 then I would have thought you must have the software update in the first place. Maybe check with your dealer. Good luck
Old 04-07-2015, 10:15 AM
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Originally Posted by kabir911
Since I had the software update in Oct 2014 (2014 S63 - in Frankfurt/Germany) I have not had the problem. However the issue could be temperature related so I will wait to say its 100% fixed at the end of this summer. If you have 2015 S63 then I would have thought you must have the software update in the first place. Maybe check with your dealer. Good luck
Good to know, thanks. My S63 is at the dealer now and they cannot find any fault code related to the engine stopping so far...
Old 04-07-2015, 08:20 PM
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Originally Posted by sinistersurge
Good to know, thanks. My S63 is at the dealer now and they cannot find any fault code related to the engine stopping so far...
that is just pure BS, that they can't tell whts going on with their own cars....unbelievable....
Old 04-08-2015, 08:56 AM
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I agree. It is absurd that a problem like an engine cut out is not logged. Please note that they could not find any fault codes when checking mine. An engineer took the car overnight approx 100kms to try and reproduce. No luck. In the end they suspected some sort of comms issue between the gearbox and cpu and updated the software.
Old 04-08-2015, 09:38 AM
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Originally Posted by kabir911
I agree. It is absurd that a problem like an engine cut out is not logged. Please note that they could not find any fault codes when checking mine. An engineer took the car overnight approx 100kms to try and reproduce. No luck. In the end they suspected some sort of comms issue between the gearbox and cpu and updated the software.
Mine had the newest software when the issued occurred. Weird!
Old 04-09-2015, 02:51 AM
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I suspect then the problem may be temperature related and not solved since it happened to me when I was stuck in traffic and temps were around 20+ during Oct 2014 (I read other amg models had an issue with the crank sensor that may be the cause)
If it happens during this summer I am going to explode at the mercedes dealership here and may look to a lawyer to help with a replacement vehicle. This car is superb (more comfortable than my panamera turbo S) however I am really disappointed with some basic issues. Engine cut-off and driver door rattle (only when really cold outside) - not solved!
I must have been luckly before every porsche 911&panamera and bmw I owned did not have any issues like this merc.
Old 04-09-2015, 06:23 AM
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Originally Posted by kabir911
I suspect then the problem may be temperature related and not solved since it happened to me when I was stuck in traffic and temps were around 20+ during Oct 2014 (I read other amg models had an issue with the crank sensor that may be the cause)
If it happens during this summer I am going to explode at the mercedes dealership here and may look to a lawyer to help with a replacement vehicle. This car is superb (more comfortable than my panamera turbo S) however I am really disappointed with some basic issues. Engine cut-off and driver door rattle (only when really cold outside) - not solved!
I must have been luckly before every porsche 911&panamera and bmw I owned did not have any issues like this merc.
How would temperature play a role? It was about 65 degrees Fahrenheit outside when it happened to me and my car was at normal operating temperatures.
Old 04-09-2015, 06:44 AM
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Only a guess and could be completely wrong. When it happened to me it was end of summer and temps were around 20 C. After the dealer had the car and applied the software temps have been below 10 C since, so I haven't had a chance to drive my car in summer as yet.
Old 04-09-2015, 06:45 AM
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Also please note it could not be reproduced and it only happened to me twice in 2 months of driving....
Old 04-09-2015, 08:50 AM
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Weird!
Old 04-09-2015, 08:18 PM
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only once for me and I believe it was October as well, lets see wht happens this summer.
Old 04-09-2015, 09:04 PM
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This is also being reported by w205 owners ... New c class
Old 04-10-2015, 06:24 AM
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Originally Posted by PeterUbers
This is also being reported by w205 owners ... New c class

I guess they will have a fix for it one day....
Old 04-22-2015, 03:35 PM
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Originally Posted by PeterUbers
Awesome! They bought back two 2014 e550's of mine for ongoing trans problems. I think Mbusa is a standup company
How did you get them to buy back the car, I've had problems 6000 miles check engine light came on when slowing for a tollbooth, odd shifting occurred, after they "updated " the software I began having transmission problems that after numerous trips to the dealer and supposedly a new transmission the transmission is rough and is consantly "hunting" while it shifts, now suddenly it's stalling out. I'm totally discouraged after ordering this car specifically built with all the options. When I contacted MBUSA they sent me a letter of $2000 credit towards a new car. I feel I'm in for nothing but problems down the road. 2014 E 4Matic

Last edited by MB Fanatic123; 04-22-2015 at 03:39 PM.
Old 04-22-2015, 04:01 PM
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2014 E63S; AMS 100 octane ecu tune; edok tcu tune; BB intakes; dyno tuned
Originally Posted by MB Fanatic123
How did you get them to buy back the car, I've had problems 6000 miles check engine light came on when slowing for a tollbooth, odd shifting occurred, after they "updated " the software I began having transmission problems that after numerous trips to the dealer and supposedly a new transmission the transmission is rough and is consantly "hunting" while it shifts, now suddenly it's stalling out. I'm totally discouraged after ordering this car specifically built with all the options. When I contacted MBUSA they sent me a letter of $2000 credit towards a new car. I feel I'm in for nothing but problems down the road. 2014 E 4Matic
I threatened to lemon the car and told them if anything happens from a safety standpoint to me or my family I will spare no expense to hold them 100% liable

I also chronicled my saga here on this site staying very objective

Additionally I filed with the bbb in New Jersey


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