SL/R230: About the recall, we should face reality...




Given all my love for Mercedes, I still do face reality. The reality is that their quality control is absolutely pathetic. This is a fact that can not be disputed.
To read an article where the head of Mercedes Benz is saying they have improved their quality control is also pathetic and I feel is a fraud against the general public.
Having bought Mercedes for over 20 years I have made friends and would never repeat on any forum some of the quality issues I know that go on at Mercedes.
Believe me, this company has its problems. Are other cars better? I have no idea but I can tell you for my $150,000 I expect much more quality control than they are presently providing.
I still say and feel that heaven help Mercedes the day another car manufacturer makes a comparable car with the same looks, engine and electronics. Why this hasn't happened yet I can't understand but Mercedes should count their blessings.
If they think they have improved their quality control they should start passing around whatever it is they are smoking.
I drive my CL everyday and enjoy it immesely; however, the minor glitches in this $110000 car are driving me crazy. The marque continues to be watered down by bread and butter cars like the C-class (a Honda is far superior across the board for less money) and the new pesudo-luxury CLS (a mediocre car with nice clothes) We deserve better.
Mercedes is no longer a luxury car brand. They're a brand that happens to make a couple of luxury cars. Perhaps the SL and CL should be sold under the Maybach badge.
However I think there problems mostly with their employess. If they dont care then the products produced will suffer. Plus with the dollar being so weak it just causes more problems.
It seems like all the German automakers are suffering too, BMW and Porsche are having their share of issues.
Whats ironic is the Chrysler side is doing so well. I know several people with 300c's and new Dodge trucks and they have no complaints.
I think in the future MB will consider building their cars elsewhere. The aura of German car quality is fading fast.
Last edited by lorinserbenz; Apr 2, 2005 at 07:01 PM.
I think our expectations go up when we spend more, but have you owned other vehicles in the price range that provide a better ownership experience? Should we criticize Mercedes because their drive dynamic seats make a funny noise in the trunk sometimes, when no other vehicle offers such a feature? Shouldn't we reward their willingness to try new technology even when it isn't problem free? What other automobile company offers an incredibly torquey turbodiesel, a supercharged V8 and a twin turbo V12 like Mercedes?
It is not like I have't tried other brands, I am sure you all have as well. I recently owned an Audi A8, a Bentley Continental GT, a BMW 645, a VW Phaeton, all cutting edge cars from great companies and none of them offered the combination of quality and performance at the same price as Mercedes.
Obviously they need to do better, but aren't we all here because we believe in the basic product?




I think our expectations go up when we spend more, but have you owned other vehicles in the price range that provide a better ownership experience? Should we criticize Mercedes because their drive dynamic seats make a funny noise in the trunk sometimes, when no other vehicle offers such a feature? Shouldn't we reward their willingness to try new technology even when it isn't problem free? What other automobile company offers an incredibly torquey turbodiesel, a supercharged V8 and a twin turbo V12 like Mercedes?
It is not like I have't tried other brands, I am sure you all have as well. I recently owned an Audi A8, a Bentley Continental GT, a BMW 645, a VW Phaeton, all cutting edge cars from great companies and none of them offered the combination of quality and performance at the same price as Mercedes.
Obviously they need to do better, but aren't we all here because we believe in the basic product?
I have owned and know of many people that own cars for $30,000 that have less problems with the basic production of the car.
If you want to talk about electronics. Look at the Japanese cars. Mercedes is falling fast behind them in electronics but that is not even the point.
My point is Mercedes quality control is lacking on the very basics of the car, forget the fancy electronics.
If you have not had any quality control issues consider yourself a lucky man because you are in the very small minority.
Mercedes did not come in last in reliability in the lastest worldwide surveys by accident. It is because their reliabilty is lacking and that comes from poor quality control.
The facts speak for themselves and neither you nor I can argue them. We all have opinions but the fact is that they were dead last in reliability. That was worldwide. I think the latest US statistics had them 34 out of 36. I am not 100% sure of the exact numbers but I am close and you get the point.
I love my car but it doesn't make me blind to the brand or stupid enough to keep buying the car if a better alternative comes around.
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Tell me about another car that offers the performance and ownership satisfaction equal to a SL600 and I will be the first one to try it. I agree with your last words, "if a better alternative comes around."
There just isn't one.
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Tell me about another car that offers the performance and ownership satisfaction equal to a SL600 and I will be the first one to try it. I agree with your last words, "if a better alternative comes around."
There just isn't one.
Where is the ownership satisfaction beyond the grunt of my V12? To me, satisfaction is realized only when the only time I go to the dealer is for an oil change or to reward them with another purchase. My CL has spent too much time in the shop while I've been stuck in a C-class. That's not satisfaction, that's frustration.
They took away the free service and have raised prices. I've been told that they took away the phones being included in base price of all 600s. I felt fortunate to get mine included. I spent amost $150,000 for my SL600, so did all of you. We deserve better. I love my SL, but I'm no MB apologist.
(In MB's defense, We've has only two problems with our '05 SL. Most of my issues are with my CL--then again, I drive the CL everyday and more apt to find problems)
Last edited by WIldcat465; Apr 2, 2005 at 10:38 PM.
The materials used, especially on interior surfaces, are not up to the standards of 10 or 15 years ago. Back then, I could say with confidence that Mercedes Benz was by far the best put together vehicle on the planet. No one came close. They are simply average now in that department when compared to the other Europeans. They also seem to need a lot more visits to the service departments for warranty and recall work. I pity the people who own these when they are no longer under warranty.
That said, they still are building some fantastic automobiles. The 65 series are some of the most powerful and exciting vehicles I have ever had the pleasure of driving, and I've driven them all.
Enjoy your cars, drive your cars, and have fun, and sell 'em before the warranty expires! Most people will never have the pleasure of driving such great cars.
Gar
Mercedes is no longer a luxury car brand. They're a brand that happens to make a couple of luxury cars. Perhaps the SL and CL should be sold under the Maybach badge.
You are right about Mercedes being a brand that hapens to make a couple of luxury cars. Remember MB in Euorpe is like GM in America and we happen to be driving the Caddilac's.
also our 01 S500 ugh... the battery always die, it's been in and out of the factory fixing the dead battery problem since the 2nd day we got it! some electrical problem which they cant seem to reslove.



