SL/R230: Another happy MB customer...
Thread Starter
MBWorld Fanatic!
Joined: Oct 2004
Posts: 2,604
Likes: 125
2026 Mercedes CLE53A4 AMG Cabriolet and 2025 MAYBACH EQS680V4
Another happy MB customer...
I was speaking with RJC this evening and he directed me to this E Class post on MBWorld.
Couldn't help but show everyone as it is funny as heck. See below:
Went to Lexus and MB today...
--------------------------------------------------------------------------------
Took my wife's RX330 into Lexus for service today, as well as dropping my E500 off at the MB dealership right next door (They share a large parking lot, that's how close to one another they are - even though they are owned by different groups). Here's how it went:
First arrived at Lexus: They directed us where to pull in, OPENED THE DOOR for my wife, said "Good afternoon, how are you doing...," escorted us inside the facility, sat us down on a leather sofa and in less than 60 seconds our personal service advisor (who has always been the same person) walks in. He walks with us to the Starbucks coffee stand which is in the middle of this marble floored building and asks us if we would like anything to drink (there were sodas and water also). I grabbed about 3 Otis Spunkenmeyer cookies and followed him back to his office where he handed us keys to the loaner car that was already out front waiting for us and he said that our car would be ready at 2:30pm. We got a call at 2:15 saying that the car was ready and we drove up, they opened the doors for us and escorted us to the billing dept where we paid $0 and when we turned around our car was already there waiting for us.
Just after getting the loaner car we drove across the parking lot to the MB service center for me to drop off my E500. Here's how it went:
I drive up to the driveway and waited 5 minutes for someone to approach the car. NOBODY in sight. I get out of the car and walk inside into a crappy-*** waiting room with one 19inch TV (the Lexus dealer has a "Silent" room with plenty of leather sofas and a 50 inch plasma screen). I walk to the standard bullet-proof glass billing desk and ask if they could get someone to help me outside. I go back outside and wait next to my car for 10 more minutes wondering how the hell I convinced myself to spend 60K on my car (yes, I know the driving experience is different, but that isn't what was coming to mind at that time). A lady who I've never met comes out and says your car will be ready at 3pm, see you then... We leave the Lexus dealership after picking up the RX and go back to the Mercedes dealership - 2:45pm. Again, I can't find anybody to help me figure out what the hell to do...I walk up to the friggin desk and ask if my car is ready yet and they said that they were just putting it on the lift right then. ARGH...I went and sat down in the waiting room where there wasn't even a water cooler. Old magazines...waiting...waiting...4pm...screw this...my wife and I go back to the Lexus dealership and start surfing the internet in their Business Center for customers - 6 Computers with phones, all wired. 4:45pm Mercedes calls, your car is ready. I go back over there and they bring my car around...WASHED!!! I ASKED THEM NOT TO WASH IT!!!!!!!!!!!!!!!!!!!!!
I drive home - yes, in my awesome performing german sedan, but disenchanted to say the least. I tell you what, if Lexus ever starts building cars that feel "german" and drive "german" there will be no need to buy German.
Couldn't help but show everyone as it is funny as heck. See below:
Went to Lexus and MB today...
--------------------------------------------------------------------------------
Took my wife's RX330 into Lexus for service today, as well as dropping my E500 off at the MB dealership right next door (They share a large parking lot, that's how close to one another they are - even though they are owned by different groups). Here's how it went:
First arrived at Lexus: They directed us where to pull in, OPENED THE DOOR for my wife, said "Good afternoon, how are you doing...," escorted us inside the facility, sat us down on a leather sofa and in less than 60 seconds our personal service advisor (who has always been the same person) walks in. He walks with us to the Starbucks coffee stand which is in the middle of this marble floored building and asks us if we would like anything to drink (there were sodas and water also). I grabbed about 3 Otis Spunkenmeyer cookies and followed him back to his office where he handed us keys to the loaner car that was already out front waiting for us and he said that our car would be ready at 2:30pm. We got a call at 2:15 saying that the car was ready and we drove up, they opened the doors for us and escorted us to the billing dept where we paid $0 and when we turned around our car was already there waiting for us.
Just after getting the loaner car we drove across the parking lot to the MB service center for me to drop off my E500. Here's how it went:
I drive up to the driveway and waited 5 minutes for someone to approach the car. NOBODY in sight. I get out of the car and walk inside into a crappy-*** waiting room with one 19inch TV (the Lexus dealer has a "Silent" room with plenty of leather sofas and a 50 inch plasma screen). I walk to the standard bullet-proof glass billing desk and ask if they could get someone to help me outside. I go back outside and wait next to my car for 10 more minutes wondering how the hell I convinced myself to spend 60K on my car (yes, I know the driving experience is different, but that isn't what was coming to mind at that time). A lady who I've never met comes out and says your car will be ready at 3pm, see you then... We leave the Lexus dealership after picking up the RX and go back to the Mercedes dealership - 2:45pm. Again, I can't find anybody to help me figure out what the hell to do...I walk up to the friggin desk and ask if my car is ready yet and they said that they were just putting it on the lift right then. ARGH...I went and sat down in the waiting room where there wasn't even a water cooler. Old magazines...waiting...waiting...4pm...screw this...my wife and I go back to the Lexus dealership and start surfing the internet in their Business Center for customers - 6 Computers with phones, all wired. 4:45pm Mercedes calls, your car is ready. I go back over there and they bring my car around...WASHED!!! I ASKED THEM NOT TO WASH IT!!!!!!!!!!!!!!!!!!!!!
I drive home - yes, in my awesome performing german sedan, but disenchanted to say the least. I tell you what, if Lexus ever starts building cars that feel "german" and drive "german" there will be no need to buy German.
Senior Member
Joined: Feb 2005
Posts: 291
Likes: 0
From: Midlands, England
SLK 230
LovinSL600...
hi LovinSL600 I am thinking of looking into an Aston Martin. I wonder do you know of a forum just like this one except for AM as I would be interested to know people's views on the cars.
Thanks
Neil
Thanks
Neil
Thread Starter
MBWorld Fanatic!
Joined: Oct 2004
Posts: 2,604
Likes: 125
2026 Mercedes CLE53A4 AMG Cabriolet and 2025 MAYBACH EQS680V4
Originally Posted by NeilC123
hi LovinSL600 I am thinking of looking into an Aston Martin. I wonder do you know of a forum just like this one except for AM as I would be interested to know people's views on the cars.
Thanks
Neil
Thanks
Neil
By far the best place to go is the Aston Martin Owner's Club forum. Just google it and you will see how to sign up.
There are two types of members. One is a registered user and one is a club member. A club member means just that, a paying member of the AMOC. This entitles you to all parts of the forum.
Then there is a registered user. This gives you access to most places. It is not free and you have to sign up for it but the cost is very, very minimal. Depending upon which era car you want to buy dictates which thread you want to look at. If you want a newer car, you go to New Era.
If you are truly interested in an Aston Martin, this is the only place to go.
Good luck and let me know if you need anything. I am more than glad to help.
Matthew
Junior Member
Joined: Aug 2003
Posts: 73
Likes: 0
That's wierd....I wonder where that dealership is.....
Around here, there are three dealerships, and both are very nice. One of them is terrible. I remember one of the salesman from the terrible dealership took one look at me and directed me to the used car lot...without so much as a greeting or "Have you been served?" ...as if I couldn't afford a freakin' new benz!!! Suffice it to say, I did not purcahse my car from those jack-azzes.
Around here, there are three dealerships, and both are very nice. One of them is terrible. I remember one of the salesman from the terrible dealership took one look at me and directed me to the used car lot...without so much as a greeting or "Have you been served?" ...as if I couldn't afford a freakin' new benz!!! Suffice it to say, I did not purcahse my car from those jack-azzes.
Senior Member
Joined: Jan 2004
Posts: 299
Likes: 0
From: Atlanta, GA
1988 560SL (sold); 2001 E430 (sold); 2004 SL500; 2009 CL550
It's all in the competition....here in Atlanta we recently had an "in-town" dealership open up and lots of people flocked in...now they are going back to other dealerships for the same reasons mentioned...
At my dealership:
1) they offer pick up and delivery service - including the MB loaner, regardless
of whether you bought your car there or not;
2) there are always 2 employees waiting for drive-ups
3) there are two 50-inch plasma tvs and leather couches
4) a driving range and putting green
5) a work out room
6) internet carrolls
7) shuttle service to the mall 2 miles away - with free movie tickets
On top of all that..my services are always completed on time; my SA calls back within an hour of leaving a message (if she's unavailable); and I don't have to come back to have things done a second time.
We have enough competition here that the dealerships know that you can drive 20 minutes in any direction and have three other options.
At my dealership:
1) they offer pick up and delivery service - including the MB loaner, regardless
of whether you bought your car there or not;
2) there are always 2 employees waiting for drive-ups
3) there are two 50-inch plasma tvs and leather couches
4) a driving range and putting green
5) a work out room
6) internet carrolls
7) shuttle service to the mall 2 miles away - with free movie tickets
On top of all that..my services are always completed on time; my SA calls back within an hour of leaving a message (if she's unavailable); and I don't have to come back to have things done a second time.
We have enough competition here that the dealerships know that you can drive 20 minutes in any direction and have three other options.
Junior Member
Joined: Aug 2003
Posts: 73
Likes: 0
Originally Posted by Gunther
It's all in the competition....here in Atlanta we recently had an "in-town" dealership open up and lots of people flocked in...now they are going back to other dealerships for the same reasons mentioned...
At my dealership:
1) they offer pick up and delivery service - including the MB loaner, regardless
of whether you bought your car there or not;
2) there are always 2 employees waiting for drive-ups
3) there are two 50-inch plasma tvs and leather couches
4) a driving range and putting green
5) a work out room
6) internet carrolls
7) shuttle service to the mall 2 miles away - with free movie tickets
On top of all that..my services are always completed on time; my SA calls back within an hour of leaving a message (if she's unavailable); and I don't have to come back to have things done a second time.
We have enough competition here that the dealerships know that you can drive 20 minutes in any direction and have three other options.
At my dealership:
1) they offer pick up and delivery service - including the MB loaner, regardless
of whether you bought your car there or not;
2) there are always 2 employees waiting for drive-ups
3) there are two 50-inch plasma tvs and leather couches
4) a driving range and putting green
5) a work out room
6) internet carrolls
7) shuttle service to the mall 2 miles away - with free movie tickets
On top of all that..my services are always completed on time; my SA calls back within an hour of leaving a message (if she's unavailable); and I don't have to come back to have things done a second time.
We have enough competition here that the dealerships know that you can drive 20 minutes in any direction and have three other options.
:v
Super Member
Joined: Oct 2004
Posts: 918
Likes: 1
none
My dealer has brass pole in the waiting room and the ex strippers that work at the dealership entertain with free lap dances! HA! I win!
Seriously, I will have to agree with Lovin... The MB dealerships are a big step down from the double deck BMW/Lexus dealers in my area.
Heck the only Plasma your gonna get at my dealer is from the blood mobile in the parking lot!
On a positive note my dealer comes and picks up my car and brings a MB loaner.
Personally I could do without the fancy waiting room, I dont have time for that crap. I dont have time to screw around at the dealer, I want my car serviced and I dont ever want set foot inside the dealer unless I have too.
I will never be able to get over the Lexoyta stigma, yes they make great cars and have cool dealerships. However they dont make bad-*** (AMG) models like MB does and what they do have to offer is flat out UGLY.
So Ill take my shoddy SL any day over a glorified CAMRY or upside down bathtub (SC430)
Seriously, I will have to agree with Lovin... The MB dealerships are a big step down from the double deck BMW/Lexus dealers in my area.
Heck the only Plasma your gonna get at my dealer is from the blood mobile in the parking lot!
On a positive note my dealer comes and picks up my car and brings a MB loaner.
Personally I could do without the fancy waiting room, I dont have time for that crap. I dont have time to screw around at the dealer, I want my car serviced and I dont ever want set foot inside the dealer unless I have too.
I will never be able to get over the Lexoyta stigma, yes they make great cars and have cool dealerships. However they dont make bad-*** (AMG) models like MB does and what they do have to offer is flat out UGLY.
So Ill take my shoddy SL any day over a glorified CAMRY or upside down bathtub (SC430)
Last edited by lorinserbenz; Aug 18, 2005 at 05:40 PM.
Trending Topics
MBWorld Fanatic!
Joined: Feb 2002
Posts: 6,061
Likes: 326
From: 2000 ft over the FL coast in a B-17
Various
Originally Posted by lorinserbenz
My dealer has brass pole in the waiting room and the ex strippers that work at the dealership entertain with free lap dances! HA! I win!
Heck the only Plasma your gonna get at my dealer is from the blood mobile in the parking lot!
Heck the only Plasma your gonna get at my dealer is from the blood mobile in the parking lot!
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
MBWorld Fanatic!
Joined: Aug 2004
Posts: 1,875
Likes: 4
From: Tallahassee, Florida
2006 SL600, 2001 S500, 1996 SL320
Pole
If they had the pole and dancers, maybe more people would be less upset when they pick up their cars and not everything is right.... 
MBUSA may want to consider it!!!!!
Just keep those big German women out of there!
MBUSA may want to consider it!!!!!
Just keep those big German women out of there!
Senior Member
Joined: May 2005
Posts: 397
Likes: 11
From: san diego
2001 viper rt-10, 2007 SL65
lexus sucks
Originally Posted by LovinSL600
I was speaking with RJC this evening and he directed me to this E Class post on MBWorld.
Couldn't help but show everyone as it is funny as heck. See below:
Went to Lexus and MB today...
--------------------------------------------------------------------------------
Took my wife's RX330 into Lexus for service today, as well as dropping my E500 off at the MB dealership right next door (They share a large parking lot, that's how close to one another they are - even though they are owned by different groups). Here's how it went:
First arrived at Lexus: They directed us where to pull in, OPENED THE DOOR for my wife, said "Good afternoon, how are you doing...," escorted us inside the facility, sat us down on a leather sofa and in less than 60 seconds our personal service advisor (who has always been the same person) walks in. He walks with us to the Starbucks coffee stand which is in the middle of this marble floored building and asks us if we would like anything to drink (there were sodas and water also). I grabbed about 3 Otis Spunkenmeyer cookies and followed him back to his office where he handed us keys to the loaner car that was already out front waiting for us and he said that our car would be ready at 2:30pm. We got a call at 2:15 saying that the car was ready and we drove up, they opened the doors for us and escorted us to the billing dept where we paid $0 and when we turned around our car was already there waiting for us.
Just after getting the loaner car we drove across the parking lot to the MB service center for me to drop off my E500. Here's how it went:
I drive up to the driveway and waited 5 minutes for someone to approach the car. NOBODY in sight. I get out of the car and walk inside into a crappy-*** waiting room with one 19inch TV (the Lexus dealer has a "Silent" room with plenty of leather sofas and a 50 inch plasma screen). I walk to the standard bullet-proof glass billing desk and ask if they could get someone to help me outside. I go back outside and wait next to my car for 10 more minutes wondering how the hell I convinced myself to spend 60K on my car (yes, I know the driving experience is different, but that isn't what was coming to mind at that time). A lady who I've never met comes out and says your car will be ready at 3pm, see you then... We leave the Lexus dealership after picking up the RX and go back to the Mercedes dealership - 2:45pm. Again, I can't find anybody to help me figure out what the hell to do...I walk up to the friggin desk and ask if my car is ready yet and they said that they were just putting it on the lift right then. ARGH...I went and sat down in the waiting room where there wasn't even a water cooler. Old magazines...waiting...waiting...4pm...screw this...my wife and I go back to the Lexus dealership and start surfing the internet in their Business Center for customers - 6 Computers with phones, all wired. 4:45pm Mercedes calls, your car is ready. I go back over there and they bring my car around...WASHED!!! I ASKED THEM NOT TO WASH IT!!!!!!!!!!!!!!!!!!!!!
I drive home - yes, in my awesome performing german sedan, but disenchanted to say the least. I tell you what, if Lexus ever starts building cars that feel "german" and drive "german" there will be no need to buy German.
Couldn't help but show everyone as it is funny as heck. See below:
Went to Lexus and MB today...
--------------------------------------------------------------------------------
Took my wife's RX330 into Lexus for service today, as well as dropping my E500 off at the MB dealership right next door (They share a large parking lot, that's how close to one another they are - even though they are owned by different groups). Here's how it went:
First arrived at Lexus: They directed us where to pull in, OPENED THE DOOR for my wife, said "Good afternoon, how are you doing...," escorted us inside the facility, sat us down on a leather sofa and in less than 60 seconds our personal service advisor (who has always been the same person) walks in. He walks with us to the Starbucks coffee stand which is in the middle of this marble floored building and asks us if we would like anything to drink (there were sodas and water also). I grabbed about 3 Otis Spunkenmeyer cookies and followed him back to his office where he handed us keys to the loaner car that was already out front waiting for us and he said that our car would be ready at 2:30pm. We got a call at 2:15 saying that the car was ready and we drove up, they opened the doors for us and escorted us to the billing dept where we paid $0 and when we turned around our car was already there waiting for us.
Just after getting the loaner car we drove across the parking lot to the MB service center for me to drop off my E500. Here's how it went:
I drive up to the driveway and waited 5 minutes for someone to approach the car. NOBODY in sight. I get out of the car and walk inside into a crappy-*** waiting room with one 19inch TV (the Lexus dealer has a "Silent" room with plenty of leather sofas and a 50 inch plasma screen). I walk to the standard bullet-proof glass billing desk and ask if they could get someone to help me outside. I go back outside and wait next to my car for 10 more minutes wondering how the hell I convinced myself to spend 60K on my car (yes, I know the driving experience is different, but that isn't what was coming to mind at that time). A lady who I've never met comes out and says your car will be ready at 3pm, see you then... We leave the Lexus dealership after picking up the RX and go back to the Mercedes dealership - 2:45pm. Again, I can't find anybody to help me figure out what the hell to do...I walk up to the friggin desk and ask if my car is ready yet and they said that they were just putting it on the lift right then. ARGH...I went and sat down in the waiting room where there wasn't even a water cooler. Old magazines...waiting...waiting...4pm...screw this...my wife and I go back to the Lexus dealership and start surfing the internet in their Business Center for customers - 6 Computers with phones, all wired. 4:45pm Mercedes calls, your car is ready. I go back over there and they bring my car around...WASHED!!! I ASKED THEM NOT TO WASH IT!!!!!!!!!!!!!!!!!!!!!
I drive home - yes, in my awesome performing german sedan, but disenchanted to say the least. I tell you what, if Lexus ever starts building cars that feel "german" and drive "german" there will be no need to buy German.
Thread Starter
MBWorld Fanatic!
Joined: Oct 2004
Posts: 2,604
Likes: 125
2026 Mercedes CLE53A4 AMG Cabriolet and 2025 MAYBACH EQS680V4
Sorry...
Originally Posted by tandan
well lovin, i know you love to bash mercedes service, but my real life experiences with lexus of kearny mesa on two consecutive service calls caused me to inform the customer service manager i would NEVER use their facility again. i will be keeping te ls430 as it is a good car. i will go to the inconvenience of driving to another dealer. by the way, absolutely no problem withe my mb daler so far, and i didn't even purchase the car from him.
Someone showed me this post and I thought it was just funny.
Sorry if you took it as basing. I didn't mean to give that impression. Just trying to share something I read that I thought was funny.
Sorry.
MBWorld Fanatic!
Joined: Nov 2001
Posts: 2,619
Likes: 53
From: Georgia
E 63S Wagon Renntech, E55 Renntech, SL65, SL 55 030, ML, bunch of old ones--they come, they go...
Gunther...you left out..
the helicopter. Not that customers can ride in it, but it's nice to know that they have one if we need it. I'm not sure what for. Yes, I take my cars there too.
Senior Member
Joined: Oct 2004
Posts: 433
Likes: 9
From: Phoenix, AZ
2007 CL600
Originally Posted by lorinserbenz
So Ill take my shoddy SL any day over a glorified CAMRY or upside down bathtub (SC430)
Today, I picked up my CL after the dealer had it for a week to fix my windows which would not close when using the express up feature. This was their 4th attempt. It took them 30 minutes to bring my car and I had to ask twice.
I had to drive a C-class for a week
Don't get me wrong, I love my Cl500. I believe that the CL is in the top 5 cars on the planet to use as an everyday driver; however, the mediocre dealer performance after I've spent $100k has become all too common. My next car will not be an MB.
I may not even finish my SL600 lease.
I can't afford an Aston, my plan B is a Z8 and an Accord.
But I did enjoy driving both the CL and the SL today.
MBWorld Fanatic!
Joined: Jul 2004
Posts: 2,015
Likes: 1
2005 C320wz
This all sucks compared to how they service cars in Japan. In Japan, you would call the dealer and tell them that your car needs service. the next day, they would bring a loaner car to your home and take your car back to the dealer for servicing. By the time you're home, your car is ready.
I saw this on CNN.
I saw this on CNN.
Out Of Control!!
Joined: Jul 2002
Posts: 28,933
Likes: 12
Originally Posted by mick1
This all sucks compared to how they service cars in Japan. In Japan, you would call the dealer and tell them that your car needs service. the next day, they would bring a loaner car to your home and take your car back to the dealer for servicing. By the time you're home, your car is ready.
I saw this on CNN.
I saw this on CNN.
Senior Member
Joined: Oct 2004
Posts: 433
Likes: 9
From: Phoenix, AZ
2007 CL600
Originally Posted by mick1
This all sucks compared to how they service cars in Japan. In Japan, you would call the dealer and tell them that your car needs service. the next day, they would bring a loaner car to your home and take your car back to the dealer for servicing. By the time you're home, your car is ready.
I saw this on CNN.
I saw this on CNN.
I've never tested this, because I don't want germy stangers driving my car the 70 or 80 miles to the dealer. Also, they may only do this for 600 customers.
Member
Joined: Jul 2004
Posts: 135
Likes: 0
From: So Cal
'04 E500
...
I take my car to Rusnak Pasadena... where they sell Jaguar, Porsche, Rolls, Bentley & Audi. MB sold in separate location (Arcadia, CA).
I can say that they spend more $ on sales efforts than they do on the service side. Having taken my E500 in a few times, I never felt like I was treated like I bought a MB. I have gotten better service for the Lexus that's also a runner for me. Heck, my Audi A6 4.2 was getting just the same, if not better service at their in house Audi service dept.
Rental cars are first come first serve, even tho you are RESERVED for a MB C class or a Audi A4 (depending on make of car serviced). I was in a 2-3yr old X-type 3.0 AWD w/ 26,000mi on it. The car stinked like I don't know what & I felt dirty when I was driving it. All these talk about Lexus style service for Toyota-made cars are a bit on the bashing level, but you have to hand it to them.... 'cause they are doing something right.
Daimler Chrysler is going down the tubes, the CEO wisened up and left (or was replaced...don't remember)... but if you think about it... a Chrysler 300M with the HEMI engine (340hp or so)...is running on the same chassis as the W211.... What's next...
Yes, it's tough business catering to the demands of every individual... a quality product itself doesn't do it anymore.
I can say that they spend more $ on sales efforts than they do on the service side. Having taken my E500 in a few times, I never felt like I was treated like I bought a MB. I have gotten better service for the Lexus that's also a runner for me. Heck, my Audi A6 4.2 was getting just the same, if not better service at their in house Audi service dept.
Rental cars are first come first serve, even tho you are RESERVED for a MB C class or a Audi A4 (depending on make of car serviced). I was in a 2-3yr old X-type 3.0 AWD w/ 26,000mi on it. The car stinked like I don't know what & I felt dirty when I was driving it. All these talk about Lexus style service for Toyota-made cars are a bit on the bashing level, but you have to hand it to them.... 'cause they are doing something right.
Daimler Chrysler is going down the tubes, the CEO wisened up and left (or was replaced...don't remember)... but if you think about it... a Chrysler 300M with the HEMI engine (340hp or so)...is running on the same chassis as the W211.... What's next...
Yes, it's tough business catering to the demands of every individual... a quality product itself doesn't do it anymore.
Originally Posted by WIldcat465
I believe Fletcher Jones in Newport will do this. I was told that they'll come to my home in San Diego with a loaner pick up my SL to have it serviced and return it when it's done.
I've never tested this, because I don't want germy stangers driving my car the 70 or 80 miles to the dealer. Also, they may only do this for 600 customers.
I've never tested this, because I don't want germy stangers driving my car the 70 or 80 miles to the dealer. Also, they may only do this for 600 customers.
Newbie
Joined: Jul 2005
Posts: 4
Likes: 0
From: Long Branch, NJ
2004 SL600 2005 G55
You guys have to see Ray Catena in New Jersey! Nice and airy; you can browse the web on about 10 PC's; watch TV; play pool, virtual golf and off course coffee, sodas, sandwiches etc. They will give you a loaner or will limo you back and forth.
Service is a service: sometimes it's quick and easy; sometimes you're getting stuck. Last week I was getting first service on G55 - I was just hanging in there for an hour and half. And I had to leave my SL600 for three days (including Sunday) to do a recall.
But I’ve never had an impression that they don't care. Everything and everybody make you feel good!
Service is a service: sometimes it's quick and easy; sometimes you're getting stuck. Last week I was getting first service on G55 - I was just hanging in there for an hour and half. And I had to leave my SL600 for three days (including Sunday) to do a recall.
But I’ve never had an impression that they don't care. Everything and everybody make you feel good!
MBWorld Fanatic!
Joined: Jun 2005
Posts: 4,968
Likes: 2
From: FL410
'05 E320 CDI, '08 BMW X5 4.8i, '11 Duramax 2500HD
the debate
go here to follow the actual debate that followed that poor saps post..
I can't get people to stop drinking the MB Koolaid.
https://mbworld.org/forums/e-class-w211/117327-went-lexus-mb-today.html
I can't get people to stop drinking the MB Koolaid.
https://mbworld.org/forums/e-class-w211/117327-went-lexus-mb-today.html
Senior Member
Joined: Jan 2004
Posts: 299
Likes: 0
From: Atlanta, GA
1988 560SL (sold); 2001 E430 (sold); 2004 SL500; 2009 CL550
I also have to admit that I believe the more attitude you throw when you walk into the MB dealership for service...the less service you get. It isn't right, but it is true.
I have seen some truly haughty b*thces when dropping or picking up my car - and if they spoke to me that way I'd leave them standing on the side of the road also.
I have seen some truly haughty b*thces when dropping or picking up my car - and if they spoke to me that way I'd leave them standing on the side of the road also.
