SL-Class (R231) 2013 on: Discussion on the SL550

SL/R231: Plz Help w/ Extended Warranty Questions

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Old Aug 27, 2021 | 09:25 AM
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Plz Help w/ Extended Warranty Questions

Friends,

I broke my rule and pulled the trigger on a 2015 SL400 on impulse as it had low miles and frankly its beautiful. I know that a well taken car is better than mileage, but my questions are:

1) Is the extended Merc factory warranty worth it? It's 5 yr/60K miles for a little over $5k!
2) Will the extended warranty cover crap like "worn" parts (since this is not a new car) such as a water pump for example?
3) Maybe get a 2 yr/?? warranty?

I do have a trusty indy mechanic I've used for over 10 years for my previous Benzs out of warranty. And, I usually do my own maintenance stuff, but not heavy repairs of course.

I have 1 day to decide. Any help would be appreciated!
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Old Aug 27, 2021 | 03:16 PM
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Assuming your car is NOT eligible to be certified by Mercedes I would caution you about 3rd party warranties. Read the entire warranty language very carefully. Note what IS and what IS NOT covered. Also how you obtain authorization for repair and who and how it is paid.

Check the BBB rating for the company selling the warranty and the company administering claims. They are almost always different.

My experience with 3rd party plans has not been good and I will likely never buy another one. YMMV. BUYER BE AWARE.
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Old Aug 27, 2021 | 03:28 PM
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Originally Posted by thunderbenz
Friends,

I broke my rule and pulled the trigger on a 2015 SL400 on impulse as it had low miles and frankly its beautiful. I know that a well taken car is better than mileage, but my questions are:

1) Is the extended Merc factory warranty worth it? It's 5 yr/60K miles for a little over $5k!
2) Will the extended warranty cover crap like "worn" parts (since this is not a new car) such as a water pump for example?
3) Maybe get a 2 yr/?? warranty?

I do have a trusty indy mechanic I've used for over 10 years for my previous Benzs out of warranty. And, I usually do my own maintenance stuff, but not heavy repairs of course.

I have 1 day to decide. Any help would be appreciated!
I can provide a quote and example contract on a complete manufacturers extension policy from Freedom Warranty, $275 in labor per hour coverage, claims and repairs accepted at all Mercedes Benz dealers and licenses independets in North America. If for nothing else, to compare price and coverage to the dealer warranty. Text or email me at (602) 909-9216 or an email at tgibson@highline-autos.com
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Old Aug 27, 2021 | 05:56 PM
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Originally Posted by thunderbenz
Friends,

I broke my rule and pulled the trigger on a 2015 SL400 on impulse as it had low miles and frankly its beautiful. I know that a well taken car is better than mileage, but my questions are:

1) Is the extended Merc factory warranty worth it? It's 5 yr/60K miles for a little over $5k!
2) Will the extended warranty cover crap like "worn" parts (since this is not a new car) such as a water pump for example?
3) Maybe get a 2 yr/?? warranty?

I do have a trusty indy mechanic I've used for over 10 years for my previous Benzs out of warranty. And, I usually do my own maintenance stuff, but not heavy repairs of course.

I have 1 day to decide. Any help would be appreciated!
thunderbenz,

(1) If the warranty is truly a Mercedes factory warranty, then I would say it's probably a fair deal. In fact, the cost even looks on the low side for a 6-year-old car. It's entirely possible that your car won't need anything close to $5,000 worth of repairs over the next 5 years. However, it's also possible that it will. It doesn't take much for Benz repairs to add up to a lot. It's insurance: The odds of death or a house fire generally aren't high, but the financial consequences can be severe. A car doesn't fall into such an extreme situation, obviously, but the cost of repairs can be still be pretty substantial. Think of it as peace of mind, just in case.

(2) Warranties don't cover "worn" parts unless they have failed. If a water pump bearing or seal has failed, then you get a new water pump. If the pump has 60,000 miles on it and you'd like to replace it as preventive maintenance, the warranty won't cover it. (Also, as I'm sure you know, warranties won't cover "wear items" like brake pads, rotors, drive belts, etc.)

(3) If you really like the car and expect to keep it for a while, a 5-year warranty isn't a bad idea. Mercedes extended warranties can be "resold" back to Mercedes at any time, I believe. They will pay you a prorated portion of your original premium (e.g., three-fifths of the cost if you cancel it after 2 years). Or you can transfer the remaining portion to a private purchaser and get a better price for the car accordingly.

BUT! It's got to be a real, Mercedes warranty. As Randall noted, third-party warranty companies have earned a miserable reputation. I, too, would never buy another one.

Enjoy your new SL!

Rick F.
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Old Aug 27, 2021 | 05:59 PM
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Unfortunately, there have been many shady companies and practices in the industry, but not all warrant the poor reputation.
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Old Aug 27, 2021 | 06:05 PM
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Originally Posted by Highline-Autos.com
Unfortunately, there have been many shady companies and practices in the industry, but not all warrant the poor reputation.
Highline-Autos,

Agreed! But it can be awfully difficult to determine which ones are okay and which are not. Years ago, I bought an extended warranty for my 2000 Audi A6 2.7t for $3,000. The company had been in business for over 15 years and appeared to have a good reputation. It went broke less than 6 months after my purchase.

Rick F.
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Old Aug 27, 2021 | 06:05 PM
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R231 SL63 & R129 SL500
Originally Posted by thunderbenz
I do have a trusty indy mechanic I've used for over 10 years for my previous Benzs out of warranty. And, I usually do my own maintenance stuff, but not heavy repairs of course.

I have 1 day to decide. Any help would be appreciated!
If you already know a good Indy and do your own maintenance, I don’t see why the SL should be any different than your other MBs.

FYI, I recently purchased a 2013 SL63 and don’t have any warranty of any sort. I’m not terribly concerned. As others have noted, a warranty is only needed if you can’t cover the possible cashflows arising out of unforeseen repairs. Statistically speaking, it’s never going to be in your favor to get one. And that is worse for aftermarket warranties.
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Old Aug 27, 2021 | 07:26 PM
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Originally Posted by ram_g
If you already know a good Indy and do your own maintenance, I don’t see why the SL should be any different than your other MBs.

FYI, I recently purchased a 2013 SL63 and don’t have any warranty of any sort. I’m not terribly concerned. As others have noted, a warranty is only needed if you can’t cover the possible cashflows arising out of unforeseen repairs. Statistically speaking, it’s never going to be in your favor to get one. And that is worse for aftermarket warranties.
Not necessarily, on luxury brands it is much more common for the warranty to pay for more than it costs, Mercedes S-Class and Land Rovers especially from personal experience. Obviously when you buy from the dealer, and they put their $$$ on top, it is much harder.
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Old Aug 27, 2021 | 08:21 PM
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Overall these warranty companies take in far more than they pay out or they would not be in business very long.
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Old Aug 27, 2021 | 09:17 PM
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I am dealing with a nightmare ex warranty company currently. In the future I will never buy one again unless it is a true MB ex warranty. They have denied most of my claims and then because they paid one claim they make you jump through unrealistic hoops in my opinion just to frustrate you and make you give up.

I have learned my lesson and will never deal with them again.

I wish you well!

Originally Posted by thunderbenz
Friends,

I broke my rule and pulled the trigger on a 2015 SL400 on impulse as it had low miles and frankly its beautiful. I know that a well taken car is better than mileage, but my questions are:

1) Is the extended Merc factory warranty worth it? It's 5 yr/60K miles for a little over $5k!
2) Will the extended warranty cover crap like "worn" parts (since this is not a new car) such as a water pump for example?
3) Maybe get a 2 yr/?? warranty?

I do have a trusty indy mechanic I've used for over 10 years for my previous Benzs out of warranty. And, I usually do my own maintenance stuff, but not heavy repairs of course.

I have 1 day to decide. Any help would be appreciated!
Reply
Old Aug 27, 2021 | 11:14 PM
  #11  
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R231 SL63 & R129 SL500
Originally Posted by Highline-Autos.com
Not necessarily, on luxury brands it is much more common for the warranty to pay for more than it costs, Mercedes S-Class and Land Rovers especially from personal experience. Obviously when you buy from the dealer, and they put their $$$ on top, it is much harder.
I think people get this impression because unexpected repair costs of luxury cars can be much higher than normal cars, so when a warranty does pay out on a large covered claim, it can be substantially greater than the cost of the warranty - and that gets people's attention. But I would be highly skeptical of any suggestion that on average, the expected value profit to a warranty company of luxury car policies is less than the expected value profit on normal car policies. If this were true, insurance companies would simply stop writing policies on luxury cars, which is simply not happening. It would also imply that there is a hidden unprogressive "tax" going on that shifts the burden of car repairs (again, statistically) from rich people with luxury cars to normal people with normal cars - which, if true, would be immediate fodder for a class action lawsuit. So, I don't buy the idea at all.
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Old Aug 28, 2021 | 11:33 PM
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F*IT, I declined. I never get extended warranty on my cars, but I asked because it's a SL with a retracting hard roof. But, though research and talking to some peeps with the V6 biturbo and SL build (vs. lesser class), I stuck with my guns. I stopped by my Indy today for a post-purchase-inspection and all good. Yeah I know it's a gamble, but time to move on and drive. I saw FIVE w222 S-classes in the shop - lol, I would buy extended warranty for the S class for sure if I ever buy one.

I'm gonna need some feedback on some reconditioning, etc. so I'll talk to you guys/gals soon.

Thanks!
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