SL55/63/65/R230 AMG: What the techs do when you're not there...
#1
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What the techs do when you're not there...
I hope this isn't anyone's SL55 on here...It looks like the owner brought the car in for some new tires and the shop monkeys decided to have some fun. Just posted on youtube 2 days ago.
http://www.youtube.com/watch?v=ut70CxlUMtc
http://www.youtube.com/watch?v=ut70CxlUMtc
#3
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SL55, CL55, Range Rover, Lexus LX470
WTF, Over?
Man that truly sucks, I would stand them all up ducks in a row and After that I would smack the service manager right in the mouth for a lack of situational awareness. The video kinda makes you feel sorry for the Sl owner, maybe some police officer who is a member here could run those tags and notify the owner.
#4
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'09 SL Black, '12 ML63, '13 SL63, '14 E63 Wagon, '14 458 Italia
About 2 weeks ago I took my car in for the rear diff service @ 1,875 mi, and in one afternoon, Euro Motorcars in Bethesda, MD had managed to put 12 miles on my 2010 C63. I make a ruckus and told them I was done coming there.
#5
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BMW, Tesla, Mercedes, Porsche
My wife did the same thing at Keyes Mercedes in Van Nuys, CA. When she went to pick up her ML63, there were an additional 10 miles than when she dropped it off. From what I was told by her and my son, she made quite a scene.
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#9
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2003 S600, 1988 RX-7 single turbo vert, 1998 BMW 740IL
Something similar to this put Peter Ferrell out of business for good and almost left him flat broke. Your employees actions are your responsibility. Big time lawsuit for the owner of this SL. Handsdown he gets a new car from the shops insurance co after their attorney see's this vid minimum.
#10
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Tom
#11
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2002 S430, 2004 Cobra, 2004 Tahoe
No offense guys, but there are too many unknowns with this video. Who knows if it's even an MB tech or like someone else said, the guy's personal car. I agree that dealership's need to be upfront with their clients, especially those who drive AMG's (or the like). For a technician to put 10 miles on a car after it's been serviced is not that unordinary. I know that our route is a little over 4 miles, depending on which one you choose as there are several. That is not say that the one above with 40 extra miles is acceptable. I know that tech's enjoy AMG's as much as their owner's, but know that the one's here have more respect for their clients.
On another note, I didn't know Ferrell's shop got in trouble b/c of an employee's goof?
On another note, I didn't know Ferrell's shop got in trouble b/c of an employee's goof?
#12
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SL55 amg
its deff not a MB dealership, the lot had a magnum n subaru in it and not one benz in sight, it could have been a tune shop, or tire shop, and i honostly think it might be the guys car. i'll admit this has happened to me at another forum with my acura TL my buddy had posted a video of me doing a burn out then next thing u see is my video on the forum and everyone saying look at this kid abusing daddy's car or loaner car, i was deff a lot younger, 19 to be exact so it was understandable but it deff was my car. lol so hey maybe hes jus a guy at work who owns n AMG
#14
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2003 S600, 1988 RX-7 single turbo vert, 1998 BMW 740IL
"On another note, I didn't know Ferrell's shop got in trouble b/c of an employee's goof?"
Yeah it was huge new in the RX7 community. For years he was the man on the easy coast for product development and full on custom rotaries for track or street use. One of his clients wanted to have the first twin turbo lexus Is300 when they first came out so long story short there were alot of sponser and magazine deals standing by and one of Farrells employees took the lex home after work and crashed it into a tree/dwi/seriously injured the passanger.
So most of the terms of the suit were out of court but what i can tell you for a fact is his shop was closed. His product development was closed and he cannot have anything to do with either of those businesses in the State of VA again. His lead tuner Ray reopened the shop a few years later in MD under PFS and as far as i know Peter has nothing to do with it.
Its really a shame but VA legal system is nothing to f*ck with. One employee messes up next thing you know you loose your buisness, house, and entire income stream.
Yeah it was huge new in the RX7 community. For years he was the man on the easy coast for product development and full on custom rotaries for track or street use. One of his clients wanted to have the first twin turbo lexus Is300 when they first came out so long story short there were alot of sponser and magazine deals standing by and one of Farrells employees took the lex home after work and crashed it into a tree/dwi/seriously injured the passanger.
So most of the terms of the suit were out of court but what i can tell you for a fact is his shop was closed. His product development was closed and he cannot have anything to do with either of those businesses in the State of VA again. His lead tuner Ray reopened the shop a few years later in MD under PFS and as far as i know Peter has nothing to do with it.
Its really a shame but VA legal system is nothing to f*ck with. One employee messes up next thing you know you loose your buisness, house, and entire income stream.
#15
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I find it hard to believe they would do this in a customers car that would be idiotic right in front of the dealer and who goes to a indy dealer for tires? It's most likely a car they are going to sell and wanted to play with it.
#17
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GL550, C55, 335i Coupe, vintage Mustang
While that video is evidence that mistreatment does happen occasionally, it doesn't happen everywhere, but still gives ALL technicians a bad rap. If a tech drives a car around a half mile square block to check for vibrations or warm up the fluids before he pulls the car in to do a maintenance, that's 2 miles. To verify that it doesn't shake after removing or rotating aftermarket wheels, he goes around again, 2 more. Then he parks the car, and it is washed, maybe another 1/4 to 1/2. Joe Blow service adviser feels he needs to tell the truth this time and tell him that he checked the car himself, another 2 maybe 4. Unfortunately, the miles add up quick, and we, the owners see that. Most techs are car guys, they won't drive someones car any different than they would their own because maybe he bought his wife a new BMW and it's gotta go in for service and he wouldn't want his car thrashed. Sometimes its not even the techs, but porters or carwashers, even the service advisors, that take the cars around the block. I do not condone this kind of activity, and definately do not want to promote it, but there are times where quality control test drives or a trip to the dyno is necessary to give the client peace of mind in their work. I know of a 3800 mile 2008 SL65 about a year ago that was driven 300 miles to diagnose and verify the repair of a misfire that only happened under full load in third gear at 5700 rpm. That client left his car at the dealer, prepared to not take it home until it was perfect. His car was delivered back spotless, with a full tank of gas and a fresh oil change....and a dyno sheet to prove that he still had all of his RENNtech mods on the car.
Nick
#18
Super Member
Something similar to this put Peter Ferrell out of business for good and almost left him flat broke. Your employees actions are your responsibility. Big time lawsuit for the owner of this SL. Handsdown he gets a new car from the shops insurance co after their attorney see's this vid minimum.
http://www.pfsupercars.com/
#19
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2003 SL55, 2006 CLK500, 1998 Vette
I know first hand what can happen with techs. A tech at a local MB dealer damaged the front end of my buddy's SL65 while in for service and noone confessed to who did it. I have a nephew who is a tech for Chevrolet and his buddy is a tech for Porsche. My nephew mentioned to me about some insane pulls and drifts they do with new cars (corvettes, etc) and a coworker of his, while supposedly test driving a customer's Z06 crashed it into a bunch of other cars about a mile away form the dealer. His friend at Porsche is constaly bringing cars home and drive them around all over the place. He says for testing purposes but I cal BS on that.
I for one am very overprotective of my vehicles and when I here these stories I want to strangle these punks.
I for one am very overprotective of my vehicles and when I here these stories I want to strangle these punks.
#20
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2004 Ran SRT-10,2007 S550,2016 E400c
Its nice to see ALL techs being pooled because of one a**hole... I have a 09 e and a srt 10
and im a tech and wear my shrit in my own car..... To be honest it most of the time the porters and car washers that abuse cars.. most techs appreciate cars and treat customers cars better than theres.... You can say this about anyones profession Scumbag lawyers, ambulance chasers, construction , police , doctors.... You can get a bad apple anywhere..
and im a tech and wear my shrit in my own car..... To be honest it most of the time the porters and car washers that abuse cars.. most techs appreciate cars and treat customers cars better than theres.... You can say this about anyones profession Scumbag lawyers, ambulance chasers, construction , police , doctors.... You can get a bad apple anywhere..