Northern NJ service; Service A, no, Service B...

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Oct 19, 2022 | 05:03 PM
  #1  
I got my 2018 E300 4Matic last June with 37,000 miles. I took it in at just under 50,000 miles for what I thought was "Service A" -- and that's what the dealer told me. I was told to bring the car back at 60,000 miles for what they told me was "Service B" and that I should replace the spark plugs (which they recommend at 60,000 miles). Last week I hit 55,000 miles and the warning light is saying that the Service A is over by 100 miles. Then 200 miles, then 300, and now 500.

So, question 1 -- what service do I need/want to get now or at 60,000 miles?
Question 2 -- where should I get it done? The dealer is not running any specials. Some people have recommended Wolfgang's, but when I call, they aren't really clear on what service I need, and more importantly, they aren't very clear on what's included in Service B, and even more importantly, they are not very keen on giving price quotes. That doesn't make sense to me. Service B should include A, B, C, and D, etc., and there should be a price for it. The dealer can do this. I get that Wolfgang's doesn't like it, OK, that's their business, MO, etc.

Any other recommendations on indy shops in the Northern NJ area (Bergen County, nearby)? Thank you very much in advance.
Reply 0
Oct 19, 2022 | 06:22 PM
  #2  
You can go to an indy shop unless your car is CPO and under warranty,etc.

g&t auto in jersey city:

https://mbworld.org/forums/tri-state...ml#post7899547

Bells Service in Paramus (201) 652-8197) :
https://mbworld.org/forums/tri-state...ml#post8637439

Bergen Imports
https://mbworld.org/forums/w211-amg/...ml#post8550050

Required services for GLB/GLC, should be similar to E300:

Synthetic motor oil replacement Every 10,000 miles
Cabin dust/combination filter replacement Every 20,000 miles
Brake fluid exchange Every 20,000 miles
Wiper blades set Every 10,000 miles
Spark plugs replacement Every 50,000 miles
Engine air filter replacement Every 50,000 miles
Transmission oil & filter replacement Every 60,000 miles (MY 2015 or newer only)
Reply 0
Oct 20, 2022 | 01:31 PM
  #3  
Quote: You can go to an indy shop unless your car is CPO and under warranty,etc.

g&t auto in jersey city:

https://mbworld.org/forums/tri-state...ml#post7899547

Bells Service in Paramus (201) 652-8197) :
https://mbworld.org/forums/tri-state...ml#post8637439

Bergen Imports
https://mbworld.org/forums/w211-amg/...ml#post8550050

Required services for GLB/GLC, should be similar to E300:

Synthetic motor oil replacement Every 10,000 miles
Cabin dust/combination filter replacement Every 20,000 miles
Brake fluid exchange Every 20,000 miles
Wiper blades set Every 10,000 miles
Spark plugs replacement Every 50,000 miles
Engine air filter replacement Every 50,000 miles
Transmission oil & filter replacement Every 60,000 miles (MY 2015 or newer only)
Thanks! Bells is actually on the way home from my office. I sometimes wondered about it when I passed it, but I've never seen the name thrown around. I'll give a call over there.
Thank you also for the required services list! I greatly appreciate it!
Reply 0
Nov 2, 2022 | 12:09 AM
  #4  
Quote: I got my 2018 E300 4Matic last June with 37,000 miles. I took it in at just under 50,000 miles for what I thought was "Service A" -- and that's what the dealer told me. I was told to bring the car back at 60,000 miles for what they told me was "Service B" and that I should replace the spark plugs (which they recommend at 60,000 miles). Last week I hit 55,000 miles and the warning light is saying that the Service A is over by 100 miles. Then 200 miles, then 300, and now 500.

So, question 1 -- what service do I need/want to get now or at 60,000 miles?
Question 2 -- where should I get it done? The dealer is not running any specials. Some people have recommended Wolfgang's, but when I call, they aren't really clear on what service I need, and more importantly, they aren't very clear on what's included in Service B, and even more importantly, they are not very keen on giving price quotes. That doesn't make sense to me. Service B should include A, B, C, and D, etc., and there should be a price for it. The dealer can do this. I get that Wolfgang's doesn't like it, OK, that's their business, MO, etc.

Any other recommendations on indy shops in the Northern NJ area (Bergen County, nearby)? Thank you very much in advance.
FWIW, the MB service booklet gives the choice of miles or years in service. I am driving my car - 2011 E350 4MATiC - less than 10K/year so have been following the years in service guidelines.
Reply 0
Nov 2, 2022 | 11:28 AM
  #5  
Quote: You can go to an indy shop unless your car is CPO and under warranty,etc.

g&t auto in jersey city:

https://mbworld.org/forums/tri-state...ml#post7899547

Bells Service in Paramus (201) 652-8197) :
https://mbworld.org/forums/tri-state...ml#post8637439

Bergen Imports
https://mbworld.org/forums/w211-amg/...ml#post8550050

Required services for GLB/GLC, should be similar to E300:

Synthetic motor oil replacement Every 10,000 miles
Cabin dust/combination filter replacement Every 20,000 miles
Brake fluid exchange Every 20,000 miles
Wiper blades set Every 10,000 miles
Spark plugs replacement Every 50,000 miles
Engine air filter replacement Every 50,000 miles
Transmission oil & filter replacement Every 60,000 miles (MY 2015 or newer only)
My car is under warranty/CPO -- but the service work I am having done now is not covered under warranty. It's strictly service. Thanks.
Reply 0
Nov 2, 2022 | 11:31 AM
  #6  
Quote: FWIW, the MB service booklet gives the choice of miles or years in service. I am driving my car - 2011 E350 4MATiC - less than 10K/year so have been following the years in service guidelines.
Good point. Thanks. I tend to use the car 8 to 9 months a year, almost daily. I garage it for the winter. Given my usage, I have to maintain the service schedule via mileage, not time. Thanks again.
Reply 0
Apr 1, 2023 | 06:41 PM
  #7  
Bells is excellent-
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