W211 AMG Discuss the W211 AMG's such as the E55 and the E63

what did you get your s/A for x-mas?

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Old Dec 11, 2006 | 09:38 PM
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'03 E55, Range Rover Sport Supercharged, Ducati 748R
what did you get your s/A for x-mas?

yes, that's s/a for service advisor not s/o for significant other.

i've never done it before but since my service advisor (actually my service manager) went above and beyond to help me return my car from the dead (ecu recall), i felt compelled to show my appreciation. both my advisor and manager received a small sampler box of cuban cigars.

how about you guys/gals...do you get christmas gifts for your s/a's?
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Old Dec 11, 2006 | 09:59 PM
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I'll be giving wine.
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Old Dec 11, 2006 | 10:01 PM
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Good to see service advisor's getting more money AND presents for the holiday's while the techs do most of the work.

Ugh, oh well. It is what it is.
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Old Dec 11, 2006 | 10:09 PM
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Your point is right but the difference is that there isn't just one tech that gets to work on my car.
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Old Dec 11, 2006 | 10:21 PM
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^^^

That's true. The best gifts you can give your SA is one that he/she can share with the whole technician team.

One of our clients owns this pizza shop Frankie & Johnnies down here in LA. Every time that guy brings in his car he brings a good 12 pizzas with him....now THAT guy gets the Grade-A treatment. Techs will do anything on that car, no questions asked.
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Old Dec 11, 2006 | 10:26 PM
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'03 E55, Range Rover Sport Supercharged, Ducati 748R
Originally Posted by Glassjaw
Good to see service advisor's getting more money AND presents for the holiday's while the techs do most of the work.

Ugh, oh well. It is what it is.
hey i don't need a grinch in my christmas thread. besides, (present company aside) as much as i appreciate a couple of techs, if i would have listened to the several that came out to talk with me i'd still be driving an rebadged e320...oops, i mean a recalled e55. nope, for me it was my service manager that gets most of my appreciation.

now back on topic please.

Last edited by chiromikey; Dec 11, 2006 at 10:29 PM.
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Old Dec 11, 2006 | 10:41 PM
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I got mine nOTHING!! I am still "interviewing" MB Techs, and i was planning on giving the MB Star desk thingy I got from DFWDude.
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Old Dec 12, 2006 | 02:25 AM
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I dont have a reliable one yet... Still searching.
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Old Dec 12, 2006 | 08:22 AM
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Nada, cant find a good one that deserves anything. When I used to work at Lexus we would get alot of bottle sof wine/champagne or chocolate. And this was back in undergrad when I was working in parts!
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Old Dec 12, 2006 | 09:23 AM
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Originally Posted by chiromikey
yes, that's s/a for service advisor not s/o for significant other.

i've never done it before but since my service advisor (actually my service manager) went above and beyond to help me return my car from the dead (ecu recall), i felt compelled to show my appreciation. both my advisor and manager received a small sampler box of cuban cigars.

how about you guys/gals...do you get christmas gifts for your s/a's?

Since my S/A is new I will get him nothing BUT, i have had the same guy work on my car forever so I will get him a bottle of wine. He hooks me up lovely so I usually drop him a 20 for lunch every time I bring in my car for service....
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Old Dec 12, 2006 | 09:26 AM
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Originally Posted by Fleebee
Your point is right but the difference is that there isn't just one tech that gets to work on my car.
Not necessarily true.... I think each S/A has a few techs that work as a team... You can request a certain tech to work on your vehicle.. Every time I pull my car in for service I usually pull my tech out and chit chat with him about what i want done....

I can PM you the best tech in boston. the guy knows his shiet....
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Old Dec 12, 2006 | 12:30 PM
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He should get me something. Since I have done most of the trouble shooting myself with the help from the forum. Also they really not mod friendly.
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Old Dec 12, 2006 | 01:20 PM
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I seem to draw a different SA every time I show up at the dealer, and I feel a loyalty to none of them.

If I still had my old 190 or if this car was out of warranty and I was patronizing one of the local independent shops, I'd probably get them something, but as it is, Keyes gets enough of my dough.

When I lived in Chicago I went to a great independent place and got along great with the guys there, so sometimes I'd stop by on Fridays towards the end of the day with a case of beer and we'd all hang out and chew the fat after work. That built a lot of good will towards above-and-beyond service when my car needed it, in addition to providing me with some great memories of good times with good people.
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Old Dec 12, 2006 | 05:32 PM
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$100. I make sure to deal with same SA each visit. Over past 2-3 years he has saved me at least $3-4K with repairs on my 1992 500E and new wheels which were damaged at the dealer.
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Old Dec 12, 2006 | 10:40 PM
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