AdamG@NorCal

oldgixxer

Because the poster didn't use proper grammar means his credibility is at stake?That's absolutely ridiculous.Ever try to read a Dr.'s rx or handwritten report?
Most have horrible writing skills but that doesn't make them any less of a Doctor does it?

Childish///AMG

Hopefully "Matters" get resolved for both parties

Jrocket

Exactly,I dont see Renntech doing anything special.

I dont have anything against Renntech,but I'd never spend a penny with you at Eurolites.You alone keep me from shopping there.

AdamG@NorCal

Right. You are entitled to your own opinion. Just to clarify, i am not bashing Kleemann or defending Renntech.

And this comment i made has a hint of sarcasm.

Jrocket

Riiiiight!!!

Torquey55

Dude we're talking elementary stuff, fundamentals that seem to be lacking around here at an alarming rate. It's basic English that has nothing to do with Doctors. They get paid to scribble.
Question for ya - How do you like the BREAKS on your TT compared to the E55? I think the BRAKES on my E55 are awesome.

oldgixxer

When I read the opening words I immediately thought maybe he was french-canadian&that was the reason for the rough sentence structure but whatever.I hear what your saying but still doesn't make or break an individual imo

Torquey55

Spelling & grammar say a lot about you & your credibility as far as I'm concerned. It's quite irritating to see the quantity of punctuation & spelling errors every time I try to read here. I know I'm not the only one that feels this way. You don't need a PhD to know basic English.

Dude is gonna start bashing on Kleemann's integrity and he cant spell "THEIR" correctly? **** that.

jangy

Hold up!! Whoever brought my name up. RennTech and Creative took care of my car. I had no customer service issues. I will likely purchase RennTech products again in the near future.

I guess that Kleeman would also have good customer service.

Efivefive

I couldn't agree more!!!!.....I have Kleemann mods and have had zero problems!!!!

I had some questions related to my K2 after installation, I contacted denmark directly and an hour later received a call from a gentleman named Klaus who is the Technical Director at Kleemann, what more can I say!!!

oldgixxer

So if what your saying is true,an individual who is well versed in the English language is perceived as being more credible than one who is not? I'm sure there aren't any scam artist's out there who got straight A's in English 101.
I base my opinion on someone solely upon their actions,not how they look,spell,talk or type.I must be the only one

Good luck resolving your situation with Kleeman,hope it all works out in the end

chiromikey

EXACTLY! there's a big difference between returning a product and returning software. there really is no debate here, especially since kleemann offered to work on the problem until they get it right.

DJE55

Let's see what Cory has to say about this? I've sent my ECU back several times for different tunes. Never a problem and he was always willing to help. Two sides to every story boyz.

sdsilverm3

That is true to an extent. Some of the smartest people I know just don't care too much about impressing people through email or the net but are still very well respected in their field of expertise. However, no offense to anyone but most of the common mistakes are things you learn in elementary school (like 3rd/4th grade?) and don't see why people always screw those up. Even peope who were enrolled in ESL manage to get them right. What I can't stand is seeing errors such as those mentioned on a company website. That's credibility killer #1.

blackbenzz

Pm me th elist of meds your dr. has you on. I need some of that in EXTRA strength! lol

I have Kleemann mods on my CLK55 and Cory has ALWAYS been helpful and very quick to respond. I will stick to Kleemann in the future

JamE55

Whoa whoa whoa...put the brakes on son! Been dealing with Kleemann since they first came out on the scene and like every other tuners out there, there will be problems BUT what sets each tuner apart is the way they handle their customer service and Kleemann is barnone one of the best!

Cory is the man when it comes to these things!

toro4me

you can not seriously believe those 2 situations are the same.

when you buy software from a store, they refuse return because you could have installed the software, you could be using the software, store has no way of knowing you are not. thats why there is no money back on open software.

in this case, customer requested to flash back to factory setting, and seller is the one that does the reverse flash, so seller knows for a fact that the buyer is NOT using the software. why shouldn't they issue a refund??
yes offering to fix the problem is good, but in this case its not practical, the car is down when ecu is out of the car, and it costs money to ship the ecu, you can not just do this forever. thats why the state lemon laws says dealers have to buy the car back if same problem is not fixed for 3 times, not unlimted times.

NA1-T

toro4me : Thanks for clarify , that is exactly what I mean . My customer is not keeping the ECU program , simply ask for Store credit or Flash to other vehicle that might work . ( what's wrong with that )

bleek : I request to have an mechanic Flight up to Van to fix the problem , but Cory refuse .

chiromikey : It has been 3 times already , how many more times do you think is fair ? who should be respond for X time shipping charge . ( Please teach me ).

Torquey55 : I admit my english is not good compare to you guys , but being a 100% Chinese born in HK , I think I am doing pretty well , ( why don't you try to speak / type in Cantonese ) , see how succeed you will be ( Mr ) .

I am here to tell people the horrible experience , if you don't like it , please ignore , Don't reply . ( If any of you know Cory , call him up to verifly ) .

chiromikey

it's entirely possible for people to copy ecu software, especially people in the tuning business. for that reason alone, i can understand the no refund policy. lemon law doesn't apply here so there's no relevance. now if kleemann uses up all their resources and concludes that can't come up with working software for this anomalous car, then yes...they should offer a refund. it doesn't sound like the situation is anywhere near that point though.

NA1-T

chiromikey : why would people want to copy a non fuction Crappy ECU program , that makes the car drive worst then factory .
( If this was a Fraud issue , we wouldn't offer Kleemann to send a mechanic down here to check himself ).

Torquey55

Sorry for waaaay OT here.

All your base are belong to us.

Don't sweat it bro, I mean no harm. I will be succeed when I grow up. Drive nice car, pretty wife, big house.

Rock

Yeah, I spoke to Cory and he admitted he has no tolerance for people of Chinese descent (decent) that do not know the difference between there, their and they're. He said he may reconsider his position and refund your (you're) money if you can explain the the proper usage of to, too and two.

Kev04C320

Hey, enough insults to the Chinese. I was born and raised in Hong Kong as well.....

Torquey55

In no way did I insult or intend to insult anybody Chinese or otherwise.
That's a real stretch there Kev.