W211 AMG Discuss the W211 AMG's such as the E55 and the E63

MB Warranty Question

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Old Feb 15, 2008 | 08:16 AM
  #1  
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MB Warranty Question

I have been looking at E55's for a while now and I can't figure the warranty out. I understand that standard you get 4 yrs or 50k miles. I see a number of cars that are CPO to 100k miles.

My question....if you own let's say a 04 that is still under warranty, can you extend the warranty before the warranty period ends to 100k? The MB dealer told me no, but I keep seeing these cars with warranty until 100k. I understand if you buy a CPO they can extend the warranty an additional 2 yrs or 24k(I understand I can buy a 07 and not have a worry, but don't want to spend that kind of coin .

Is the C55 AMG the same with warranty. Warranty is a big big deal for me. I do not want to go the aftermarket route. I have heard too many horror stories.

It appears that the only way I can get extended warranty is to buy a CPO and extend it 2 yrs or 24k....correct?

Thanks for your help. I couldn't tell if my local MB dealer was shooting me straight or trying to scare me from buying a car from someone else.
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Old Feb 15, 2008 | 08:31 AM
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The base warranty is 4yr/50K. A dealer selling a used MB vehicle can certify it and add a 100K warranty with 1, 2, or 3 additional years of coverage. This coverage can only be added to used vehicles sold through an authorized MB dealer. Once CPOed, the coverage is transferrable to new owners as long as it is a private part sale. A dealer trade-in will void the coverage.

The CPO warranty covers everything that the factory warranty covered with only some minor exclusions and no body or interior trim coverage.
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Old Feb 15, 2008 | 09:21 AM
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My Mercedes Service advisor has told me that I can extend my factory warranty any time before it expires. Is he giving me false info?
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Old Feb 15, 2008 | 09:30 AM
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Originally Posted by waxking1
My Mercedes Service advisor has told me that I can extend my factory warranty any time before it expires. Is he giving me false info?
I am interested to hear the answer on this one. This is the exact question I keep getting mixed answers. One dealership tells me no, and another one told me yes. I am thinking they can extend it but I am curious if they are talking about extending it with an aftermarket warranty. If they can extend it with the original factory warranty that is huge.

If not, then it sounds like for a used car CPO is the only way to go.
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Old Feb 15, 2008 | 10:05 AM
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Originally Posted by jtms
I am interested to hear the answer on this one. This is the exact question I keep getting mixed answers. One dealership tells me no, and another one told me yes. I am thinking they can extend it but I am curious if they are talking about extending it with an aftermarket warranty. If they can extend it with the original factory warranty that is huge.

If not, then it sounds like for a used car CPO is the only way to go.
I think it is possible to extend your factory warranty through Mercedes-Benz because my friend's sister did this for her C-Class a few years back. I also know that BMW offers this because 2 of my friends did it to their vehicles.
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Old Feb 15, 2008 | 10:46 AM
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Originally Posted by jtms
I am interested to hear the answer on this one. This is the exact question I keep getting mixed answers. One dealership tells me no, and another one told me yes. I am thinking they can extend it but I am curious if they are talking about extending it with an aftermarket warranty. If they can extend it with the original factory warranty that is huge.

If not, then it sounds like for a used car CPO is the only way to go.
I bought an extended factory warranty through Chysler to 2years/100,000 miles. No problem.......

7yr/100,000/100 deductible cost me 2,480. I thought that was a great deal. I can give you a contact if you need it. Just PM me........
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Old Feb 15, 2008 | 10:51 AM
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Originally Posted by higginsbeach
I bought an extended factory warranty through Chysler to 2years/100,000 miles. No problem.......

7yr/100,000/100 deductible cost me 2,480. I thought that was a great deal. I can give you a contact if you need it. Just PM me........
Do you know if it is the same factory warranty or an aftermarket chrysler/mb warranty? I guess it doesn't really matter as long as everything is covered. The local MB dealership told me they could only extend the warranty if you bought the car new. Was he BS'ing me? He was probably full of it. My local MB dealership is known for being difficult.

I know almost every car company hits you up before your warranty expires to extend, but again the local MB dealer said AMG's are different. I hope he is wrong b/c I will not own an AMG that is not covered under MB warranty. Just my two cents.

Last edited by jtms; Feb 15, 2008 at 10:54 AM.
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Old Feb 15, 2008 | 03:16 PM
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Why not check out the warranty info on the MB website? It's pretty clear.

http://www.mbusa.com/pre-owned/about/warranty-info.do

basically...

Normal Warranty = 4yrs or 50K miles..

CPO car = whatever's left of Normal PLUS additional 12 months limited added on AFTER Normal expires (if there was any left). to max limit of 5yrs or 100K miles.

Then the option to add extended (time based) warranties on top (12 or 24 months) to a limit of 100k miles.

No Deductible for any of the MB programs.

For example... my '04 purchase was in Sept '07 with 42k miles. It was a CPO car and I added the 2 year extended on top.

My vehicle in service date was mid March '04... so... I still have coverage on the Normal warranty til mid March '08 (soon! -just had a new trunk closer and Dynamic seat air pumps replaced FOC), then the CPO warranty kicks in til March '09, then after that the Extended warranty kicks in 'til March 2011. (or 100K miles).

Well worth the cost. ( for the AMG it was $3995 ) and it's transferable on a private sale basis too.
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Old Feb 15, 2008 | 03:53 PM
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Originally Posted by Blacksport350
The base warranty is 4yr/50K. A dealer selling a used MB vehicle can certify it and add a 100K warranty with 1, 2, or 3 additional years of coverage. This coverage can only be added to used vehicles sold through an authorized MB dealer. Once CPOed, the coverage is transferrable to new owners as long as it is a private part sale. A dealer trade-in will void the coverage.

The CPO warranty covers everything that the factory warranty covered with only some minor exclusions and no body or interior trim coverage.
Just want to clarify a bit...
If a car was CPO'd and the owner traded in through NON-MB dealer and you buy the car from this dealer, the extended warranty is supposedly voided... BUT, I've heard some cases that MBUSA did not know or was not informed that the car was sold via NON-MB dealer, hence, extended warranty is still intact.

If a car was CPO'd and the owner traded in through MB dealer and you buy the car from this dealer, the dealer usually keeps it CPO. Therefore, you should still get the extended warranty. But as you must know already, the price is usually higher... so the bottom line is it's not 100% free to you

If you buy a CPO car through private party, no worries... the extended warranty will be transferred.

If you buy a non-CPO car (either from private party or dealer) but still have warranty in place, you usually could purchase an extended warranty through 3rd party. I'd suggest you buy from the dealer you would bring your car in for service.... just to avoid potential hassles when claiming the warranty at that dealer.

Just a note, if the car has more than 50K or no more warranty, it would be extremely hard, if not impossible, to buy an extended warranty.
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Old Feb 18, 2008 | 08:42 AM
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Thanks for all of the replies. I did look at the details online and that only refers to CPO cars. Thanks for the link though.

So basically, if you buy a non-CPO car from a private party or dealer with remaining warranty....you get the remaining warranty then you will have to go aftermarket for anything after that???
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Old Feb 18, 2008 | 09:43 AM
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Originally Posted by zoink
Just want to clarify a bit...
If a car was CPO'd and the owner traded in through NON-MB dealer and you buy the car from this dealer, the extended warranty is supposedly voided... BUT, I've heard some cases that MBUSA did not know or was not informed that the car was sold via NON-MB dealer, hence, extended warranty is still intact.

If a car was CPO'd and the owner traded in through MB dealer and you buy the car from this dealer, the dealer usually keeps it CPO. Therefore, you should still get the extended warranty. But as you must know already, the price is usually higher... so the bottom line is it's not 100% free to you

If you buy a CPO car through private party, no worries... the extended warranty will be transferred.

If you buy a non-CPO car (either from private party or dealer) but still have warranty in place, you usually could purchase an extended warranty through 3rd party. I'd suggest you buy from the dealer you would bring your car in for service.... just to avoid potential hassles when claiming the warranty at that dealer.

Just a note, if the car has more than 50K or no more warranty, it would be extremely hard, if not impossible, to buy an extended warranty.
This is all correct.
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Old Feb 18, 2008 | 10:07 PM
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So we agree that buying a used MB from a private party that is non-CPO but has some warrantly remaining is not eligible to be a CPO car?

Another question, what if you are leasing a car and you purchase the car for the residual. Can this car be made a CPO?
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Old Feb 19, 2008 | 08:31 AM
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Originally Posted by sack5000

Another question, what if you are leasing a car and you purchase the car for the residual. Can this car be made a CPO?
I would guess that depends on if MB considers you the original owner and my guess is that they would. Depending on the type of lease, when you buy it out, they just sign the title over to you and you pay taxes on the final "balloon" payment.
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