unbelievable...dealer wrecks my car
Thread Starter
Senior Member
Joined: Sep 2007
Posts: 330
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From: North Bergen, NJ
germans
unbelievable...dealer wrecks my car
sent the car to the dealers for the fuel recall and get a call back saying the lot attendant sideswiped a pole in the lot...I'm pissed and heading up there to see for myself
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Joined: Apr 2008
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E63 AMG
id flip out...hope you do....
happened to me once. Took my old Porsche in to have some work and the mechanic decided to take it out and without my knowledge was power-sliding through corners and lost control and went off the road...caused 25k in damage!
I feel for ya...good luck!
happened to me once. Took my old Porsche in to have some work and the mechanic decided to take it out and without my knowledge was power-sliding through corners and lost control and went off the road...caused 25k in damage!
I feel for ya...good luck!
Member
Joined: Jun 2008
Posts: 84
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Merc Eclass AMG
dude , tell the dealer your gonna find a lawyer, and tell mercedes benz USA unless they
A fix the car perfectly, and
b for your mental anguish, and suffering and loss of a vehicle,
throw in some expensive options for the car, like new AMG wheels,
or perhaps a option of your choice..
their insurance has to pay for the damage so, Im sure they will be understanding.. and probably dont want their insurance to go up with a lawsuit.. lol not to mention lose their dealership if MB USA revokes it..
for violating their dealer agreement
good luck and give them hell lol
what scumbags..
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CLS63 Designo Edition, Hyundai Genesis 3.8 , Veloster Turbo, CLS500(Sold), E320 (SMOKED) R500 (Sold)
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From: Seattle
2105 S63 Full Carbon - 2018 GTR
GONZJED - read this!
Guys- the same thing happened to my buddy Paul in his M3 by an unnamed BMW dealer in Bellevue WA 
.
The arsehole took the car out on a 'quality drive' after the tech had changed the oil, test driven the car and checked it back in! this moron who happens to be only 19 years old, takes the car and drives 60+ in a 30 zone massively populated by hospitals and Dr's offices. As luck would have it, someone turns out in front of him and he does a 180 and slams the car full speed front and back into the curb!!!! long story short they treated him like dirt and 2 years later the lawsuit for 'diminished value' was won by him against them for the massive amount of ....... ready? ready?? ready for it????
ZERO F'ING DOLLARS!!!!!!
The jury of 6 other morons found that the dealership was at fault but since the car sold for the average of what it would have sold for without the accident, Paul was not due any money.
moral of the story- get your ride fixed to the best of quality possible and see if you can get some free oil changes of service out of it and save yourself the heartache and countless hours of BS.
Hope it turns out ok bro.
. The arsehole took the car out on a 'quality drive' after the tech had changed the oil, test driven the car and checked it back in! this moron who happens to be only 19 years old, takes the car and drives 60+ in a 30 zone massively populated by hospitals and Dr's offices. As luck would have it, someone turns out in front of him and he does a 180 and slams the car full speed front and back into the curb!!!! long story short they treated him like dirt and 2 years later the lawsuit for 'diminished value' was won by him against them for the massive amount of ....... ready? ready?? ready for it????
ZERO F'ING DOLLARS!!!!!!
The jury of 6 other morons found that the dealership was at fault but since the car sold for the average of what it would have sold for without the accident, Paul was not due any money.
moral of the story- get your ride fixed to the best of quality possible and see if you can get some free oil changes of service out of it and save yourself the heartache and countless hours of BS.
Hope it turns out ok bro.
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Thread Starter
Senior Member
Joined: Sep 2007
Posts: 330
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From: North Bergen, NJ
germans
Just came back from the dealers and am pleased with their customer service. The general manager admitted full guilt and asured me that he would do what ever it took to satisfy me including paying the remainder of the loan or the value of the car, whichever is greater.
The dent was on the rear quarter which affected the driver side light assembly, bumper, and quarter panel. The lot person hit a yellow pole in the bay as I could see the paint. Basically, it look like Mike Tyson did a 1,2 combo on the car.
I think I am going to ask for free services or oil changes...not sure how many and have them fix the dents. Other than that, what other service could one ask for? I'm not sure if it would be ridiculous to ask for new amg rims when mine are flawless..what do you guys think? Now I'm driving a c300 and miss the dynamic seating dearly.
The dent was on the rear quarter which affected the driver side light assembly, bumper, and quarter panel. The lot person hit a yellow pole in the bay as I could see the paint. Basically, it look like Mike Tyson did a 1,2 combo on the car.
I think I am going to ask for free services or oil changes...not sure how many and have them fix the dents. Other than that, what other service could one ask for? I'm not sure if it would be ridiculous to ask for new amg rims when mine are flawless..what do you guys think? Now I'm driving a c300 and miss the dynamic seating dearly.
Super Member
Joined: Apr 2008
Posts: 917
Likes: 1
From: Glendale, AZ
E55
Just came back from the dealers and am pleased with their customer service. The general manager admitted full guilt and asured me that he would do what ever it took to satisfy me including paying the remainder of the loan or the value of the car, whichever is greater.
The dent was on the rear quarter which affected the driver side light assembly, bumper, and quarter panel. The lot person hit a yellow pole in the bay as I could see the paint. Basically, it look like Mike Tyson did a 1,2 combo on the car.
I think I am going to ask for free services or oil changes...not sure how many and have them fix the dents. Other than that, what other service could one ask for? I'm not sure if it would be ridiculous to ask for new amg rims when mine are flawless..what do you guys think? Now I'm driving a c300 and miss the dynamic seating dearly.
The dent was on the rear quarter which affected the driver side light assembly, bumper, and quarter panel. The lot person hit a yellow pole in the bay as I could see the paint. Basically, it look like Mike Tyson did a 1,2 combo on the car.
I think I am going to ask for free services or oil changes...not sure how many and have them fix the dents. Other than that, what other service could one ask for? I'm not sure if it would be ridiculous to ask for new amg rims when mine are flawless..what do you guys think? Now I'm driving a c300 and miss the dynamic seating dearly.
Also, you probably should be able to negotiate some oil changes and basic services. Maybe dealer price/discounted labor on future services for a specified time period?
I personally would have a hard time taking my vehicle back to someone that has wrecked my car. But... if they treat you right and you have had service there that you feel is above and beyond what you receive at other dealerships, I would give them a chance to apologize properly.
They have already offered to buy the car from you. They can always say no to any request you ask of them. I feel what you're trying to say though, you want to be a good guy and not ask for unreasonable things. But what would happen if you took the car for a test drive and did the same thing?
Senior Member
Joined: Oct 2007
Posts: 284
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From: West San Jose, CA (bay area)
2005 E55 AMG, 2005 E46 M3 ZCP
i read about that story with the m3 on m3forums. was so sad.
thats why i cringe when i go to dealerships and see all these 18-19 year old little kids giddy waiting to drive your car to the back.
your best bet is to build a relationship with the service manager. i have done this with my M3 and he takes good care of me. always drives it to the back himself, never takes the car out for a test drive with the mechanic without calling me first. gets little stuff warrantied thats supposed to be wear and tear like a door handle, e-brake knob, speaker cover, etc.
same thing with the mbz.
i think thats your best bet because alll those young kids working as drivers at the service dept is like valets, somethings bound to happen.
thats why i cringe when i go to dealerships and see all these 18-19 year old little kids giddy waiting to drive your car to the back.
your best bet is to build a relationship with the service manager. i have done this with my M3 and he takes good care of me. always drives it to the back himself, never takes the car out for a test drive with the mechanic without calling me first. gets little stuff warrantied thats supposed to be wear and tear like a door handle, e-brake knob, speaker cover, etc.
same thing with the mbz.
i think thats your best bet because alll those young kids working as drivers at the service dept is like valets, somethings bound to happen.
Thread Starter
Senior Member
Joined: Sep 2007
Posts: 330
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From: North Bergen, NJ
germans
Thanks for all the great advice. I think it would be irresponsible on my part to ask for unreasonable items. They do want to make it right and I think asking for services or oil changes would be fair.
The car has to be repainted for sure becasue it has yellow paint all over the damaged area.
Honolulu only has one dealership so I will ask for the bodyshop of my choice.
Everyone at the dealership knows me well becasue I seem to casue a "****- storm" everytime I go there. Me and the SA have a solid relationship, so he is always taking care of me and I'm confident he will.
I guess I will have them fix it and next time they will be more **** when handling my car. I just won't ever see it as being flawless anymore
The car has to be repainted for sure becasue it has yellow paint all over the damaged area.
Honolulu only has one dealership so I will ask for the bodyshop of my choice.
Everyone at the dealership knows me well becasue I seem to casue a "****- storm" everytime I go there. Me and the SA have a solid relationship, so he is always taking care of me and I'm confident he will.
I guess I will have them fix it and next time they will be more **** when handling my car. I just won't ever see it as being flawless anymore
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Joined: Jul 2005
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From: London, UK
No longer stock '06 E55, A3 3.2 Quattro, GLE 400d, R107 280SL, Golf Polo
A generous extended warranty would be nice... and relates directly to the damage (and any potential latent damage) caused.
If they will buy the car back at full retail think thats unfortunately your best way out here... all depends how much you still want your baby... err beast.
If they will buy the car back at full retail think thats unfortunately your best way out here... all depends how much you still want your baby... err beast.
Super Member
Joined: Apr 2008
Posts: 917
Likes: 1
From: Glendale, AZ
E55
Perhaps the best words to describe the feeling of the situation. No compensation short of a brand new car will fix this.
I did not buy my car new and thus knew it had very minor imperfections. I am struggling right now with whether or not to perfect them as best I can or just deal with it. After all, I chose to save on my first AMG before diving into a new/er one. What may appear perfect to outsiders is not perfect to the one that drives it all the time.
Every time you see that panel it will remind you of what happened.
Every time I saw the front bumper of my last vehicle I was reminded of the memory of one of my best friends rear ending a Black Jetta. The front bumper looked flawless but I knew what was there.
I did not buy my car new and thus knew it had very minor imperfections. I am struggling right now with whether or not to perfect them as best I can or just deal with it. After all, I chose to save on my first AMG before diving into a new/er one. What may appear perfect to outsiders is not perfect to the one that drives it all the time.
Every time you see that panel it will remind you of what happened.
Every time I saw the front bumper of my last vehicle I was reminded of the memory of one of my best friends rear ending a Black Jetta. The front bumper looked flawless but I knew what was there.
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Joined: Apr 2008
Posts: 1,030
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E63 AMG
Thanks for all the great advice. I think it would be irresponsible on my part to ask for unreasonable items. They do want to make it right and I think asking for services or oil changes would be fair.
The car has to be repainted for sure becasue it has yellow paint all over the damaged area.
Honolulu only has one dealership so I will ask for the bodyshop of my choice.
Everyone at the dealership knows me well becasue I seem to casue a "****- storm" everytime I go there. Me and the SA have a solid relationship, so he is always taking care of me and I'm confident he will.
I guess I will have them fix it and next time they will be more **** when handling my car. I just won't ever see it as being flawless anymore
The car has to be repainted for sure becasue it has yellow paint all over the damaged area.
Honolulu only has one dealership so I will ask for the bodyshop of my choice.
Everyone at the dealership knows me well becasue I seem to casue a "****- storm" everytime I go there. Me and the SA have a solid relationship, so he is always taking care of me and I'm confident he will.
I guess I will have them fix it and next time they will be more **** when handling my car. I just won't ever see it as being flawless anymore
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CTS-V
MBWorld Fanatic!
Joined: Nov 2007
Posts: 1,517
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From: Daytona, Florida
SL600
+100,000,000,000,000,000
They will weasel out of it if/when it starts to look like making you happy is going to cost too much money. When you hit that point, everything's off the table and they will start lying about what they said to you...
They will weasel out of it if/when it starts to look like making you happy is going to cost too much money. When you hit that point, everything's off the table and they will start lying about what they said to you...
Member
Joined: Feb 2007
Posts: 245
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From: Los Angeles
1997 E420
That sounds quite fair -- essentially paying you fair market value for an undamaged car PLUS you get to keep the car? I'd take that. Or is this an offer to buy back the car?
Last edited by CA_Tallguy; Jun 13, 2008 at 12:09 PM.
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From: Camas, WA
'81 Mondial 8
EDIT: I didn't read your post close enough. I assumed that they were offering to buy back the car from him.
Last edited by RAVEN_CTS-V; Jun 13, 2008 at 12:32 PM.
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Joined: Feb 2008
Posts: 2,230
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From: Los Angeles, California
2006 E55 BEAST
2 minutes after I first read this thread I got a call from Beverly Hills MB... They crashed my car. They were circling the block to recalibrate my navigation and some ********* ******** ******** ****** ******** made a U turn without looking and ****** up my right side. When I got down there they gave me a crash report and they had a rep from Paulee Body Shop there (Where I would have wanted to take my car anyways. He inspected the car (needs new front passenger door) and told me to go to the body shop tomorrow, where he would have a rental waiting for me. I think they did a good job of taking care of me. Anything else those ******** ******** **** should have done after ******** ******* my car????? When I sat in it I felt like I was getting into bed with a cheap ***** with visible bullet wounds. ************************************************** ************************************************** ************************************************** ****************************
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Joined: Feb 2008
Posts: 2,230
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From: Los Angeles, California
2006 E55 BEAST
I think I'd be happier if my wife of 5 years and 2 children cheated on me by giving my brother a rim*** and then coming home and kissing me. %^&%*&%* )(*$%^#%^ c&&()&()&( FFFF ME!!!!!!!!!!!!!
Sorry
Sorry
