Luxury Motors - any good?
MBWorld Fanatic!
Joined: Jan 2005
Posts: 4,276
Likes: 28
From: Bay Area
2015 E63S, 2018 E63S
Thanks to everyone that has responded. Obviously some good and some bad. And yes, should I choose to buy a car from them, I was planning all along to go there and see it in person first hand. No way I would ever buy a car sight unseen. Thanks again you guys and I'll let you know if I pick one up (E55) either from these guys or someone else.
Newbie
Joined: Mar 2008
Posts: 13
Likes: 0
2007 E63
I got my 07 E63 from them..I was very lucky!!!
They are total Scumbags. Took forever to get my title (until I contacted out of state Dept of State and got it myself) Luxury just blew me off...Tried to keep my second key, no books, no navi disk, no return of ANY phone calls! Once you wire the Money to them (100% up front) your done.. also--they make you sign a form limiting your legal recorse to arbitration IN ILLINOIS if you have ANY problem....
They buy almost only auction cars--beware.
If you do your homework you could get a good car--but beware!!!
I was lucky.
Google them, as well as Bentley of Downers Grove... same thieves...
They are total Scumbags. Took forever to get my title (until I contacted out of state Dept of State and got it myself) Luxury just blew me off...Tried to keep my second key, no books, no navi disk, no return of ANY phone calls! Once you wire the Money to them (100% up front) your done.. also--they make you sign a form limiting your legal recorse to arbitration IN ILLINOIS if you have ANY problem....
They buy almost only auction cars--beware.
If you do your homework you could get a good car--but beware!!!
I was lucky.
Google them, as well as Bentley of Downers Grove... same thieves...
MBWorld Fanatic!
Joined: Jan 2005
Posts: 4,276
Likes: 28
From: Bay Area
2015 E63S, 2018 E63S
I bought an 05 from the Luxury Motors in Oakland. As far as the car goes, it was perfect and as described. But there were a few small things after the purchase (missing owner's manual and no NAV DVD) that I had to call several times to have them order me a new one. All finally arrived, but just a few weeks later than I would have hoped. Other than that, good experience here.
The bottom line is, all used car dealers can not be trusted. So, it is the consumers responsiblity to do their homework.
The bottom line is, all used car dealers can not be trusted. So, it is the consumers responsiblity to do their homework.
MBWorld Fanatic!
Joined: Jun 2004
Posts: 1,880
Likes: 9
From: Seattle
05 E55
Hey, I guess I can take the blame for that because when I went by to look the car over and take it for a test drive for you I didn't even think to ask about the NAV DVD or the owners manual. Paul is a stand up guy and if I would have known or thought about those things your experience would have been better.
No worries....I don't think Paul even new they were missing! But they ordered it for me anyway...and paid for it. The bright side is I got an 08 disk for free!
Senior Member
Joined: Jan 2008
Posts: 251
Likes: 0
From: San Antonio
05 e55
These two people from my church bought 7 series from luxury motors. One bought a 745li and the other a 760li. They both had their tires fly off of the car on the highway doing 60mph. Now that is scary stuff and i wouldnt buy a car from them if you paid me.
MBWorld Fanatic!
Joined: Feb 2004
Posts: 1,559
Likes: 0
From: Portsmouth, NH
none
I blame myself but I bought my car there a few years ago in downers grove. Really liked the fact that the salesmen wore Hugo boss suits and dark sunglasses LOL. Drove the car back to NH and my tech found a nice clean up job on the motor. It had a replaced harmonic balancer that cracked the oil pan which they cleaned up well upon pickup. Very cute.
MBWorld Fanatic!
Joined: Jun 2004
Posts: 1,880
Likes: 9
From: Seattle
05 E55
I blame myself but I bought my car there a few years ago in downers grove. Really liked the fact that the salesmen wore Hugo boss suits and dark sunglasses LOL. Drove the car back to NH and my tech found a nice clean up job on the motor. It had a replaced harmonic balancer that cracked the oil pan which they cleaned up well upon pickup. Very cute.
If you are risk averse, CPO or brand new is the only way to go.
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MBWorld Fanatic!
Joined: Jan 2005
Posts: 4,276
Likes: 28
From: Bay Area
2015 E63S, 2018 E63S
