Honoring chrysler warranty in ATL
11-05-2008, 11:26 AM
#1
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Honoring chrysler warranty in ATL
Anyone in Atlanta have experience with warranty coverage using the chrysler warranty here ? RBM is telling me they don't accept it.
What's to accept if they're given a credit card to charge from Chrysler...haven't gotten an answer to that question yet
What's to accept if they're given a credit card to charge from Chrysler...haven't gotten an answer to that question yet
11-05-2008, 12:31 PM
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11-05-2008, 12:50 PM
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2005 E55 ///AMG
No, the dealer does not have to accept it. The dealer can force the customer to pay up front for the service and have the third party warranty company re-imburse the customer therefore taking the dealership out of the loop.
A lot of dealerships will do this depending on their experiences with said third party companies. My dealership said they would be willing to try it once to see and then make future decisions based on that.
A lot of dealerships will do this depending on their experiences with said third party companies. My dealership said they would be willing to try it once to see and then make future decisions based on that.
11-05-2008, 12:57 PM
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I found this out in extensive research, there are several MB dealers that will not take anything but an MB warranty. There is a thread where I fully explained as to why on this forum.
11-05-2008, 01:25 PM
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I called MB Buckhead and asked if they take the daimlerchrysler warranty and she said yes.
This would remain to be seen of course but a lot better initial response than RBM who first said 'we don't accept' and who in a subsequent call said they'd accept if they could get payment within 24 hrs for the service work.
FYI, wasn't looking for trouble from the dealers here, but the RBM woman kept calling to sell me the MB warranty and I finally told her that I had already bought the DC one, which led to her saying they don't accept, blah blah.
This would remain to be seen of course but a lot better initial response than RBM who first said 'we don't accept' and who in a subsequent call said they'd accept if they could get payment within 24 hrs for the service work.
FYI, wasn't looking for trouble from the dealers here, but the RBM woman kept calling to sell me the MB warranty and I finally told her that I had already bought the DC one, which led to her saying they don't accept, blah blah.
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11-05-2008, 01:42 PM
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I called MB Buckhead and asked if they take the daimlerchrysler warranty and she said yes.
This would remain to be seen of course but a lot better initial response than RBM who first said 'we don't accept' and who in a subsequent call said they'd accept if they could get payment within 24 hrs for the service work.
FYI, wasn't looking for trouble from the dealers here, but the RBM woman kept calling to sell me the MB warranty and I finally told her that I had already bought the DC one, which led to her saying they don't accept, blah blah.
This would remain to be seen of course but a lot better initial response than RBM who first said 'we don't accept' and who in a subsequent call said they'd accept if they could get payment within 24 hrs for the service work.
FYI, wasn't looking for trouble from the dealers here, but the RBM woman kept calling to sell me the MB warranty and I finally told her that I had already bought the DC one, which led to her saying they don't accept, blah blah.
11-05-2008, 07:06 PM
#11
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I recently purchased an "Easy care" warranty from Atlanta classic cars. This warranty is the best all around warranty out there, based on their financia record.
Off the record, MB is really cracking down on these warranties. Buckhead MB is supposedly blacklisted from taking any warranty coverage whatsoever, from past abuse. I visited them today and it looks like they are on life support.
I suggest taking your car to Atlanta Classic, as they have the best record with the manufacturer.
Paul
Off the record, MB is really cracking down on these warranties. Buckhead MB is supposedly blacklisted from taking any warranty coverage whatsoever, from past abuse. I visited them today and it looks like they are on life support.
I suggest taking your car to Atlanta Classic, as they have the best record with the manufacturer.
Paul
