My Blown Motor Story
1- Customer in indiana who we did repair work on the engine. The heads were not properly installed, and the engine blew. We replaced the engine and the tech that performed the install was let go. We fully admit responsibility on the failed repair and made sure the customer was right.
2- This story. It was a stock tune, read importlab's post. His engine was replaced under warrenty.
Last edited by loungn14; Mar 19, 2010 at 07:32 PM.
1- Customer in indiana who we did repair work on the engine. The heads were not properly installed, and the engine blew. We replaced the engine and the tech that performed the install was let go. We fully admit responsibility on the failed repair and made sure the customer was right.
2- This story. It was a stock tune, read importlab's post. His engine was replaced under warrenty.
Something else to consider, what was the mileage and condition of the two cars that blew? I know Aleks car appeared to be clean and well kept but I have no idea of the mileage on his car. He could have had 50K+ miles on that car...50K might not sound like a lot but 50K hard miles might be a different story. I believe Aleks bought that car used, who knows the history of the first owner and how he drove it and maintained it. I will tell you what I would be doing if I was a tuner working on older or higher mileage cars, I would demand a full in depth inspection (by a 3rd party) of the car including a compression test. This might turn off a few customers but it would also let all parties involved rest a little easier.
Something else to consider, what was the mileage and condition of the two cars that blew? I know Aleks car appeared to be clean and well kept but I have no idea of the mileage on his car. He could have had 50K+ miles on that car...50K might not sound like a lot but 50K hard miles might be a different story. I believe Aleks bought that car used, who knows the history of the first owner and how he drove it and maintained it. I will tell you what I would be doing if I was a tuner working on older or higher mileage cars, I would demand a full in depth inspection (by a 3rd party) of the car including a compression test. This might turn off a few customers but it would also let all parties involved rest a little easier.
The Best of Mercedes & AMG
Almost every single product LET/Eurocharged offers was tested and developed on my former 2003 E55 AMG (And I also paid just under full price for every product). My car was at both of your shops for weeks at a time, without any schedule, timeframes, completion time, etc., and I never complained once. I enjoyed helping, but my efforts were apparently fruitless, at least for me. I considered all of you, Jerry, Jake, Tony, Andy, Wayne, and Nazar good friends and never wanted to hurt your business even though we had our problems. I even gave you my expensive DJ equipment to use for your Hot Import Nights event without any questions or repayment, and drove you around since your cars were in the show so that we may stay civil to each other, despite our differences. However, with the response you gave about my car on here, and what people I trust have told me they’ve been told by you, I see your true intention was never about friendship or customer service in any way. It is very hard to lose my trust as I always give the benefit of the doubt, but I have been betrayed enough by you and your “shops.”
Here is my story:
First, The previous thread that was about a different car with a blown engine was deleted by the OP, whom never named any names, but simply wanted to give people a reality check that tuning can have consequences if done incorrectly, because I asked him to. It was not due to any mis-information in the thread. Everything that was said was true. After a conversation with the OP we decided that the amount of effort that would be required to address all of the completely false information that was being presented was not worth our effort. Every person must make their own decisions after doing their research, and are stuck with the consequences. I reserve my right to post my opinion and allow others to learn from it.
My car had your 180mm pulley on it, (which was only after countless failures on the dyno due to the pulley and/or install by Eurocharged). We left the shop and the car blew up on the highway. You say it was due to the car having a stock file on it with a 180 pulley. There are many people that have run a 180 pulley without a tune, on the dyno, on the street, and even down the track! So the supposed “stock file”, was not. The car was barely repaired, with me personally having to come out of pocket a lot of money on more than one occasion (thousands in total). The repair/replacement of the motor was mediocre at best, and after multiple times trying to get it fixed, I spent even more out of pocket to get it running right by taking it to people who have knowledge about repairing these engines (which, I must add, was no one who had anything to do with your shop). Just the fact that you have the audacity to say it was my fault shows what kind of company you are, blaming the customer even though you were in control of the car the entire time, and threatening me over text messages does not help either. I need to be blunt, and what you tell people over PM's and phone conversations about my car and myself is insulting. You said that my car's engine failure was due to a clogged oil passageway to another member here. When has that ever been brought up since the incident happened! Your story changes by the month, to the point where I don’t even know what your current explanation is! I'm sorry, but your explanation is a complete and blatant lie. My car was completely under your control the entire time. There was never a mention of an "oil passageway problem" because that never occurred. I was your shop car for a very long time. I couldn't even tell you how much in gas I spent in my car and my friend's cars that would give me rides to the shop for false promises and lies about when the car was going to be done. The repair on my engine was awful. You say that you helped me out by taking care of my car and getting a new engine installed. In truth, what happened is that I lost a car for 12 weeks, and got back something that did not even closely resemble my car. It ran hot and leaked everywhere (even though you and your dealer tech deny it). It was filthy, it looked like hell, and it was a disgrace. I lost my car for a lot of events I would have loved to have participated in, and when I got it back, it did not even work correctly! I took it to a real certified Mercedes tech, and he fixed the car to an actual running state, again out of my pocket. You did me no favors, and I am insulted again that you believe that you did. You did not let me take pictures of the damage because you told me you believe that your tech would be in trouble if something got out about it... now I realize why you didn't, a little bit of damage control insurance. I will put in more details of how it was handled if necessary.
Finally, I even gave you the benefit of the doubt again when you could not return the money from one of the pulley's I bought and got to use. So you offered a new pulley. I really did not want it, but everyone can fall on hard times and I understood it is hard to put together cash sometimes, so I said fine. It was installed at your shop by Eurocharged. This is something that again, you lied about to other members here. It is beside me that you blatantly lied again to save face, especially something that can be disproven as easy as the pulley install with paperwork. Shortly after the pulley was installed, while driving on the highway, the car lost power and a lot of warning lights came on. I pulled over to see the pulley had completely disassembled itself. I had to car towed to my dealer because I needed the car to be fixed properly and in a timely manner, and it was. They made the repair bill as small as possible and clearly highlighted everything that had happened with it. I brought all of the parts over to your shop to be looked at, and asked for a reimbursement since the problem was clearly caused by the pulley. I was told, by your shop, that the pulley failed because the idler pulley stopped, transferred that energy (apparently through the belt) to the CRANKSHAFT of the car, and caused the pulley to catastrophically fail. This is exactly what I was told. It is physically impossible to have that happen. After more negotiating, I finally was reimbursed the costs of the parts and pulley, but not for labor. Eurocharged believed that I should have taken the car to them first, but I stand by my statement that they could not properly repair it nor would any sane person, after the treatment I had received, trust you ever again. It goes to show that no good deed goes unpunished, and even after using what little faith I had left in you to install another pulley, another KABOOM. So once again, I ate the cost out of my pocket again. I have pictures of the entire event, and problem if need be.
There are more small events that occurred, but these are the ones that I really need to tell.
This is my story and I hope everyone can draw their own opinions from it. I do not have my car anymore, and fortunately before I sold it I was able to get it running well, so I have no reason here other than to protect other members of the community for writing this. Some of you may notice there are MANY members here in the Midwest that do NOT use Eurocharged products, and I can tell you it is for a reason. It’s not just my story, its many others that don’t make it onto the forums. I have nothing to gain from posting this, I merely feel it is time for the truth to be told.
Aleks
.
Custom coating was stronger and thicker- irrelevant. It doesn't need to be stronger or thicker.
More bolts inserted- Ummm what?
Is this somerthing the shop told you? Did they tap the block and randomly insert bolts for you?Brand new Mahle forged 9 to 1 pistons and connecting rods- You can just say stock E55 rods and pistons. Same thing.
Oversized REV valves, ported heads, etc- Do you know what built bottom end means? Do you know the difference between a short block and a long block? If your valves are in your short block/bottom end then you have big problems. You said you have a "built" bottom end, so talking about heads and valves is irrelevant.
New timing chain and crank- Again, these are stock OEM pieces and doesn't make the engine any stronger. Doesn't make it "built"
I guess we have different definitions of "built". Is your car even done yet? I've been hearing your claims about going 9s forever now. Still waiting...
Custom coating was stronger and thicker- irrelevant. It doesn't need to be stronger or thicker.
More bolts inserted- Ummm what?
Is this somerthing the shop told you? Did they tap the block and randomly insert bolts for you?Brand new Mahle forged 9 to 1 pistons and connecting rods- You can just say stock E55 rods and pistons. Same thing.
Oversized REV valves, ported heads, etc- Do you know what built bottom end means? Do you know the difference between a short block and a long block? If your valves are in your short block/bottom end then you have big problems. You said you have a "built" bottom end, so talking about heads and valves is irrelevant.
New timing chain and crank- Again, these are stock OEM pieces and doesn't make the engine any stronger. Doesn't make it "built"
I guess we have different definitions of "built". Is your car even done yet? I've been hearing your claims about going 9s forever now. Still waiting...
If a modified crank and iron-sleeved cylinders is your definition of "built" then I guess Havoc's car would definitely be BUILT. I hope he chooses either Evosport or Dynocomp to complete his project like I am.
I was told by my engine builder that the block was strengthed as per above but I'm no expert. Only reflecting what I was told. I've got plans for the old block sitting in my garage. That block will be a spare engine bored out to 6.1, iron sleeved for a massive turbo application later this year.
Last edited by AMGSC; Mar 23, 2010 at 12:09 PM.
Before you go racing, ask yourself the following questions….
- “am I prepared to put a match to this car?”
- “am I in a position to spend an indefinite time away from my job due to injury?”
- “will my wife and family be taken care of in the event of my death?”
Racing seems exciting, it’s in the here in now, but the consequences can be significant and well into the future.
Same for modding. Are you prepared to take a match to your car? If not keep it stock and enjoy
Same with modding. Under normal circumstances nothing goes wrong, you have a fantastic experience and life is wonderful. But if the stars collide and things do go wrong, you will more often than not, be on your own, and you better be prepared for that.
There are too many stary-eyed guys entering this with sky eye rose colored expectations, and few seldom are in a position to exit this without deep scars!
This thread, and the OP, I beleive, is doing the forum a great service by highlighting just how bad things can go (for no fault on anyones side - as someone posted above everyone starts with great intentions) but ***** does happen.
Before you go racing, ask yourself the following questions….
- “am I prepared to put a match to this car?”
- “am I in a position to spend an indefinite time away from my job due to injury?”
- “will my wife and family be taken care of in the event of my death?”










Still cold.. lol