Am I the only one that didnt get my forgestars yet?
#53
I was just reading a huge post on m5board about how they told a guy to run spacers HAHA!
Like they say, you get what you pay for. This company is owned by iForged who is notorious for bad fitments, telling people to run spacers, leaking issues, etc.
The best part is how they say they are "forged" lmao
Like they say, you get what you pay for. This company is owned by iForged who is notorious for bad fitments, telling people to run spacers, leaking issues, etc.
The best part is how they say they are "forged" lmao
Last edited by WhitePano; 05-17-2010 at 09:12 PM.
#54
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2004 E55, 1997 E320 "Sold"
I was just reading a huge post on m5board about how they told a guy to run spacers HAHA!
Like they say, you get what you pay for. This company is owned by iForged who is notorious for bad fitments, telling people to run spacers, leaking issues, etc.
The best part is how they say they are "forged" lmao
Like they say, you get what you pay for. This company is owned by iForged who is notorious for bad fitments, telling people to run spacers, leaking issues, etc.
The best part is how they say they are "forged" lmao
#55
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E55 w/ goods, Z32 Project underway
At one time I use to order items from Dell. After 21 days, if they knew it would be more than 30 to receive my item, they would request I acknowledge the delay beyond 30 days, otherwise cancel my order per law.
Same applies here.
Though I enjoy the wheels (Godfathers old wheels of all things ), the company (iForged) is horrible to work with. With reported financial issues with the company starting to crop up, I would get your money back while you can.
Same applies here.
Though I enjoy the wheels (Godfathers old wheels of all things ), the company (iForged) is horrible to work with. With reported financial issues with the company starting to crop up, I would get your money back while you can.
#56
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To be honest I think the problem comes down to the vendors and not the manufacturer (forgestar). I think some of these sponsors who call themselves businesses are only 1 person running the rodeo with not a lot of capital to work with. That being said, if a company is trying to leverage many high dollar wheel orders just to make $200-$300 a set than down the line issues are going to arise, and when they do it will set off a chain reaction. I believe this is the hidden issue that some of these sponsors are not telling their customers and they are passing the blame on to the manufacturers; the reason, I know vividracing.com and elementwheels.com carry forgestar and I have talked to them since they are by my location and they say every time they place orders the wheels arrive in the allotted six to eight week time frame. This tells me that the issue is probably with the sponsors and not the manufacturer.
My .02c
My .02c
#57
Just because you ordered them. does not mean you have to defend them. do a search online.. countless problems with iforged, countless problems with Forgestar. I've had countless sets of aftermarket wheels & I know many people in the industry.. I don't talk out of my a$$
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2004 E55, 1997 E320 "Sold"
Just because you ordered them. does not mean you have to defend them. do a search online.. countless problems with iforged, countless problems with Forgestar. I've had countless sets of aftermarket wheels & I know many people in the industry.. I don't talk out of my a$$
Again, how about before you talk out your a$$ you have facts to back it up. I am not spewing generalizations, but simply stating the fact that 99% of the problems are from a select few forum sponsors and not the manufacturer themselves.
Last edited by mikey33; 05-18-2010 at 03:50 AM.
#59
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I got my forgestar rims in matte black from oneautosport last week, and let me tell you, they are worth the wait. The wheels are absolutely sick for the price. Other than a few small mods like buying your own bolts and modifying the front dust bearing cap so that the center caps can fit correctly, they are down right sexy. I have got so many compliments already and could not be happier.
#60
Most business in Socal does NOT likes dealing with Forgestar. Discount tires has tons of negative customer reviews regarding that company (call em n ask). The wheels are siik tho!
#61
Former Vendor of MBWorld
forgestar is telling me that I have to work with godfather.
Godfather sent me a pm about getting a refund, stating he was issuing one - I was happy, but only to find out he confused me with another member. Refund attempt was denied.
Then he was under the impression I wanted 19's, and said mine were in production as of 5/3 and I should be receiving them shortly. The only problem was I order 18s and gunmetal.
Then on 5/5 he said "Scott, I double checked your order after I asked you which it was. Let me wait back from Forgestar, but I think I'm gonna give you a full refund. I'll keep you posted." He follwed that PM by saying he got a call they were in production, but I already asked for my refund before that.
He followed with "As I was informed, these are in production, which means I'm responsible for 100% of their costs, as you are. I haven't had a chance to ask Forgestar for details these last couple of days, but I will on Monday and get you a straight answer." - that was on 5/8/10
And here I sit, wheel less, and no word after 2 attempts at an update.
Godfather sent me a pm about getting a refund, stating he was issuing one - I was happy, but only to find out he confused me with another member. Refund attempt was denied.
Then he was under the impression I wanted 19's, and said mine were in production as of 5/3 and I should be receiving them shortly. The only problem was I order 18s and gunmetal.
Then on 5/5 he said "Scott, I double checked your order after I asked you which it was. Let me wait back from Forgestar, but I think I'm gonna give you a full refund. I'll keep you posted." He follwed that PM by saying he got a call they were in production, but I already asked for my refund before that.
He followed with "As I was informed, these are in production, which means I'm responsible for 100% of their costs, as you are. I haven't had a chance to ask Forgestar for details these last couple of days, but I will on Monday and get you a straight answer." - that was on 5/8/10
And here I sit, wheel less, and no word after 2 attempts at an update.
Just because there are delays does not mean you have to put down the quality of the wheels especially if you do not have them! I truly feel sorry for those who have gotten the shaft from "Godfather," but just because you hear these stories on the internet in regards to spacers and quality should not reflect forgestar and their wheels; most of these stories are coming from forum members who are buying from board sponsors who are not living up to their part of a deal. I chose to buy from discount tire a large reputable company, so I will report back in 6-8 weeks to tell how my experience has been.
To be honest I think the problem comes down to the vendors and not the manufacturer (forgestar). I think some of these sponsors who call themselves businesses are only 1 person running the rodeo with not a lot of capital to work with. That being said, if a company is trying to leverage many high dollar wheel orders just to make $200-$300 a set than down the line issues are going to arise, and when they do it will set off a chain reaction. I believe this is the hidden issue that some of these sponsors are not telling their customers and they are passing the blame on to the manufacturers; the reason, I know vividracing.com and elementwheels.com carry forgestar and I have talked to them since they are by my location and they say every time they place orders the wheels arrive in the allotted six to eight week time frame. This tells me that the issue is probably with the sponsors and not the manufacturer.
My .02c
My .02c
I have a dozen people READY to order today, right now, right this second, but I won't take any orders unless I know for sure what timeframe they're looking at, and I won't give them the canned answer "6 to 8 weeks." So instead of blaming the vendor (ie me), use your brain a little and realize that I have absolutely NOTHING TO GAIN from taking your order and sitting on my *** waiting for the wheels to appear out of thin air, just as much as Forgestar doesn't have anything to gain by not making your wheels. They are backlogged, yes, but they are working on improving their turnaround. With that, I'm not jamming them up with new orders. While other Forgestar dealers may take your order and tell you 6 to 8 weeks, I try and provide accurate delivery estimates.
So in short, stop giving people misguided information.
#62
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2004 E55, 1997 E320 "Sold"
Damn godfather business not going so well nowadays??? You need a loan to stay afloat???
Seriously, bro, if you "think" you have such a good rapport with forgestar then why are other companies getting wheel orders such as vividracing and elementwheels in six to eight weeks and you are not? Also, why have you been selling other sets of forgestar wheels when you have not even taken care of your customers who ordered and paid for their wheels months ago?
As per your request, me using my brain, I can logically conclude that you are no longer taking orders because you have realized that your past claims of delivery and fulfillment time frames are grossly inaccurate. In addition, you seem to bait and string customers along by not responding to e-mails which is unprofessional; if you cannot fulfill an order you should notify the customer and ask if they want a refund or to wait.
To add, please do not comment on discount tire who you have no clue if they can fulfill my order in the time frame provided; discount tire has a lot of influence and if you think you are bigger than them, well, you are the one who is misguided.
Seriously, bro, if you "think" you have such a good rapport with forgestar then why are other companies getting wheel orders such as vividracing and elementwheels in six to eight weeks and you are not? Also, why have you been selling other sets of forgestar wheels when you have not even taken care of your customers who ordered and paid for their wheels months ago?
As per your request, me using my brain, I can logically conclude that you are no longer taking orders because you have realized that your past claims of delivery and fulfillment time frames are grossly inaccurate. In addition, you seem to bait and string customers along by not responding to e-mails which is unprofessional; if you cannot fulfill an order you should notify the customer and ask if they want a refund or to wait.
To add, please do not comment on discount tire who you have no clue if they can fulfill my order in the time frame provided; discount tire has a lot of influence and if you think you are bigger than them, well, you are the one who is misguided.
#63
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2004 E55, 1997 E320 "Sold"
I got my forgestar rims in matte black from oneautosport last week, and let me tell you, they are worth the wait. The wheels are absolutely sick for the price. Other than a few small mods like buying your own bolts and modifying the front dust bearing cap so that the center caps can fit correctly, they are down right sexy. I have got so many compliments already and could not be happier.
#64
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I will this weekend. The front center caps are missing as they dont clear the bearing cap so for now I just sprayed them matte black. To be honest, the bearing cap looks like it is part of the wheel and does not look that bad.
#65
For what it's worth, I recently ordered a set of F14s from Mike and he was very clear on the "expected" timeline. He was forthcoming, and didn't just give me a canned response.
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2002 CLK55 AMG Cabrio 2007 E63 AMG
And I'll add that the wheels are damn nice! ESPECIALLY for what they cost!
I just put a set of 18"s on my CLK55 and they totally dress up the car.
Did I have to wait a few months for them? yes, but big deal, it's not like the car was sitting on cinder blocks or something, heck it gave me something to look forward to, like a kid 2 or 3 months out from Christmas!
For what they cost, I could've gotten some cheap heavy wheels from TireRack or Discount Tire in a few days, but they would've been exactly that: cheap and heavy.
Forgestar is dealing with huge demand because they are VERY nice wheels at a VERY nice pricepoint. Could they bump up the price 50% and still sell these wheels? having a set, I certainly think so, they are simply that nice. for real. so if they bumped up the price 50%, demand would go down, and they would be able to keep up, but profit margin per set would go up hugely, so the company would probably still make the same.
We should all just hope they don't do that.
you can't expect Saks 5th Avenue service, when you are demanding AND paying only Wal-Mart prices.
from reading lots of these threads, it looks like Godfather is doing everything he can to keep up with his end of the deal. people should stop "shooting the messenger".
Bottom line, the wheels ARE worth the wait.
they are nice enough that if I didn't already have expensive Brabus wheels on my E63, I would order a SECOND set, even knowing I might have to wait 3 or 4 months.
I just put a set of 18"s on my CLK55 and they totally dress up the car.
Did I have to wait a few months for them? yes, but big deal, it's not like the car was sitting on cinder blocks or something, heck it gave me something to look forward to, like a kid 2 or 3 months out from Christmas!
For what they cost, I could've gotten some cheap heavy wheels from TireRack or Discount Tire in a few days, but they would've been exactly that: cheap and heavy.
Forgestar is dealing with huge demand because they are VERY nice wheels at a VERY nice pricepoint. Could they bump up the price 50% and still sell these wheels? having a set, I certainly think so, they are simply that nice. for real. so if they bumped up the price 50%, demand would go down, and they would be able to keep up, but profit margin per set would go up hugely, so the company would probably still make the same.
We should all just hope they don't do that.
you can't expect Saks 5th Avenue service, when you are demanding AND paying only Wal-Mart prices.
from reading lots of these threads, it looks like Godfather is doing everything he can to keep up with his end of the deal. people should stop "shooting the messenger".
Bottom line, the wheels ARE worth the wait.
they are nice enough that if I didn't already have expensive Brabus wheels on my E63, I would order a SECOND set, even knowing I might have to wait 3 or 4 months.
#67
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2006 E55 Wagon (RIP), 2019 E63S Wagon (Sold) 2023 AMG GT634S
Quote:
Originally Posted by AWOL
forgestar is telling me that I have to work with godfather.
Godfather sent me a pm about getting a refund, stating he was issuing one - I was happy, but only to find out he confused me with another member. Refund attempt was denied.
Then he was under the impression I wanted 19's, and said mine were in production as of 5/3 and I should be receiving them shortly. The only problem was I order 18s and gunmetal.
Then on 5/5 he said "Scott, I double checked your order after I asked you which it was. Let me wait back from Forgestar, but I think I'm gonna give you a full refund. I'll keep you posted." He follwed that PM by saying he got a call they were in production, but I already asked for my refund before that.
He followed with "As I was informed, these are in production, which means I'm responsible for 100% of their costs, as you are. I haven't had a chance to ask Forgestar for details these last couple of days, but I will on Monday and get you a straight answer." - that was on 5/8/10
And here I sit, wheel less, and no word after 2 attempts at an update.
Response by GodFather
I was gone since last Thursday out of state and unreachable. Last I talked to Forgestar prior to yesterday afternoon, I was told your wheels were in production. I asked them again today to give me a REAL ETA. So I'll have that shortly. If I can't get a straight answer, I'll give you a refund.
this guy is owed a refund NOW. 5/3 was 16 days ago. "In production" isn't a delivery date. You are required to give firm dates. And actually, Forgestar is required to give YOU the same information (so you can use this same law to get YOUR money back from THEM)
And - if you are the only person running this business - you cannot be "out of state and unreachable". It's the Information age - between cell phones and wireless hotspots, there's simply no excuse for being unresponsive to customers. And lastly, either get enough working capital to order these parts form your supplier, or get some credit with them, etc - and stop charging full price up front. Even if you have to charge a little more so the cost of money - a legitimate business venture has enough working capital to conduct commerce in this manner.
Originally Posted by AWOL
forgestar is telling me that I have to work with godfather.
Godfather sent me a pm about getting a refund, stating he was issuing one - I was happy, but only to find out he confused me with another member. Refund attempt was denied.
Then he was under the impression I wanted 19's, and said mine were in production as of 5/3 and I should be receiving them shortly. The only problem was I order 18s and gunmetal.
Then on 5/5 he said "Scott, I double checked your order after I asked you which it was. Let me wait back from Forgestar, but I think I'm gonna give you a full refund. I'll keep you posted." He follwed that PM by saying he got a call they were in production, but I already asked for my refund before that.
He followed with "As I was informed, these are in production, which means I'm responsible for 100% of their costs, as you are. I haven't had a chance to ask Forgestar for details these last couple of days, but I will on Monday and get you a straight answer." - that was on 5/8/10
And here I sit, wheel less, and no word after 2 attempts at an update.
Response by GodFather
I was gone since last Thursday out of state and unreachable. Last I talked to Forgestar prior to yesterday afternoon, I was told your wheels were in production. I asked them again today to give me a REAL ETA. So I'll have that shortly. If I can't get a straight answer, I'll give you a refund.
this guy is owed a refund NOW. 5/3 was 16 days ago. "In production" isn't a delivery date. You are required to give firm dates. And actually, Forgestar is required to give YOU the same information (so you can use this same law to get YOUR money back from THEM)
And - if you are the only person running this business - you cannot be "out of state and unreachable". It's the Information age - between cell phones and wireless hotspots, there's simply no excuse for being unresponsive to customers. And lastly, either get enough working capital to order these parts form your supplier, or get some credit with them, etc - and stop charging full price up front. Even if you have to charge a little more so the cost of money - a legitimate business venture has enough working capital to conduct commerce in this manner.
#68
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a Rivera...via a Custom 24, Strat and Les Paul
And - if you are the only person running this business - you cannot be "out of state and unreachable". It's the Information age - between cell phones and wireless hotspots, there's simply no excuse for being unresponsive to customers
And lastly, either get enough working capital to order these parts form your supplier, or get some credit with them, etc - and stop charging full price up front. Even if you have to charge a little more so the cost of money - a legitimate business venture has enough working capital to conduct commerce in this manner.
Full disclosure: I purchased forgestars from Mike. They took longer than expected. Mike was honest with his communications. I think it sucks what is happing with AWOL. Doesn't change my positive experience with Mike.
#69
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E55 w/ goods, Z32 Project underway
To a degree, from a customers point of view, they do NOT CARE about your personal interventions in life that distract from customer service. Why should they? This makes things ever more challenging for the sole proprietor, I am there myself. I have two full time 60 hour (that I get done in less time ) a week jobs and several income generating websites. It is tough to juggle, but again, the customer does not care nor should they beyond receiving what they paid for. Not saying that is what is going on here, just commenting on running a business lone-gunman style.
#70
Administrator
2) There is never a valid excuse being unresponsive to a customer IMHO . If you don't want the customer's money then be that way. Otherwise word of mouth will bite you and your business.
#72
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a Rivera...via a Custom 24, Strat and Les Paul
1) Its very easy to leave a message on a machine when customers call telling them when a return is expected. Check the messages at your convenience and get back with the customer.
2) There is never a valid excuse being unresponsive to a customer IMHO . If you don't want the customer's money then be that way. Otherwise word of mouth will bite you and your business.
2) There is never a valid excuse being unresponsive to a customer IMHO . If you don't want the customer's money then be that way. Otherwise word of mouth will bite you and your business.
2) I personally think "never" is a very dangerous word in the english vocabulary and should be used very sparingly in a serious context (obviously, joking etc is different). I do think that there are times when it is used appropriately but I just find that there are too many real life unexpected events to have it used appropriately in this context (and I say that from both the business as well as customer perspective). Just my opinion
#73
Former Vendor of MBWorld
Damn godfather business not going so well nowadays??? You need a loan to stay afloat???
Seriously, bro, if you "think" you have such a good rapport with forgestar then why are other companies getting wheel orders such as vividracing and elementwheels in six to eight weeks and you are not? Also, why have you been selling other sets of forgestar wheels when you have not even taken care of your customers who ordered and paid for their wheels months ago?
As per your request, me using my brain, I can logically conclude that you are no longer taking orders because you have realized that your past claims of delivery and fulfillment time frames are grossly inaccurate. In addition, you seem to bait and string customers along by not responding to e-mails which is unprofessional; if you cannot fulfill an order you should notify the customer and ask if they want a refund or to wait.
To add, please do not comment on discount tire who you have no clue if they can fulfill my order in the time frame provided; discount tire has a lot of influence and if you think you are bigger than them, well, you are the one who is misguided.
Seriously, bro, if you "think" you have such a good rapport with forgestar then why are other companies getting wheel orders such as vividracing and elementwheels in six to eight weeks and you are not? Also, why have you been selling other sets of forgestar wheels when you have not even taken care of your customers who ordered and paid for their wheels months ago?
As per your request, me using my brain, I can logically conclude that you are no longer taking orders because you have realized that your past claims of delivery and fulfillment time frames are grossly inaccurate. In addition, you seem to bait and string customers along by not responding to e-mails which is unprofessional; if you cannot fulfill an order you should notify the customer and ask if they want a refund or to wait.
To add, please do not comment on discount tire who you have no clue if they can fulfill my order in the time frame provided; discount tire has a lot of influence and if you think you are bigger than them, well, you are the one who is misguided.
As for me not taking new orders now, it's because I tell my customers that "hey, I don't know how long it will take, it could be 12 weeks or so, maybe less, I just don't know for sure yet, and I won't know for another couple of weeks." So at this point, either they decided to go with it and wait patiently, or they say "ok, let me know when you find out the ETA, b/c I REALLY want these wheels."
I bait customers and don't respond to their emails? Are you kidding me? I've responded to every single emails that have come my way! I was unreachable for a week, so I wasn't able to respond to AWOL. More on that below...
As for saying that if I cannot fullfill orders I should refund money, I agree, but I can fullfil orders, it just takes time. These wheels aren't off the shelf ready to go, this is different. Furthermore AWOL's wheels ARE IN PRODUCTION. But I know he wants a perfect ETA and I'm trying to get that for him ASAP. As I said, I can only give him info that is relayed to me. I can't just make stuff up.
As for Discount Tire, believe what you may, but you are seriously mistaking. I feel bad for you because you brushed me off thinking I was just a joker, and when someone told you what you wanted to hear "6 to 8 weeks," it was all it took for you to place the order with them.
And I'll add that the wheels are damn nice! ESPECIALLY for what they cost!
I just put a set of 18"s on my CLK55 and they totally dress up the car.
Did I have to wait a few months for them? yes, but big deal, it's not like the car was sitting on cinder blocks or something, heck it gave me something to look forward to, like a kid 2 or 3 months out from Christmas!
For what they cost, I could've gotten some cheap heavy wheels from TireRack or Discount Tire in a few days, but they would've been exactly that: cheap and heavy.
Forgestar is dealing with huge demand because they are VERY nice wheels at a VERY nice pricepoint. Could they bump up the price 50% and still sell these wheels? having a set, I certainly think so, they are simply that nice. for real. so if they bumped up the price 50%, demand would go down, and they would be able to keep up, but profit margin per set would go up hugely, so the company would probably still make the same.
We should all just hope they don't do that.
you can't expect Saks 5th Avenue service, when you are demanding AND paying only Wal-Mart prices.
from reading lots of these threads, it looks like Godfather is doing everything he can to keep up with his end of the deal. people should stop "shooting the messenger".
Bottom line, the wheels ARE worth the wait.
they are nice enough that if I didn't already have expensive Brabus wheels on my E63, I would order a SECOND set, even knowing I might have to wait 3 or 4 months.
I just put a set of 18"s on my CLK55 and they totally dress up the car.
Did I have to wait a few months for them? yes, but big deal, it's not like the car was sitting on cinder blocks or something, heck it gave me something to look forward to, like a kid 2 or 3 months out from Christmas!
For what they cost, I could've gotten some cheap heavy wheels from TireRack or Discount Tire in a few days, but they would've been exactly that: cheap and heavy.
Forgestar is dealing with huge demand because they are VERY nice wheels at a VERY nice pricepoint. Could they bump up the price 50% and still sell these wheels? having a set, I certainly think so, they are simply that nice. for real. so if they bumped up the price 50%, demand would go down, and they would be able to keep up, but profit margin per set would go up hugely, so the company would probably still make the same.
We should all just hope they don't do that.
you can't expect Saks 5th Avenue service, when you are demanding AND paying only Wal-Mart prices.
from reading lots of these threads, it looks like Godfather is doing everything he can to keep up with his end of the deal. people should stop "shooting the messenger".
Bottom line, the wheels ARE worth the wait.
they are nice enough that if I didn't already have expensive Brabus wheels on my E63, I would order a SECOND set, even knowing I might have to wait 3 or 4 months.
Quote:
Originally Posted by AWOL
forgestar is telling me that I have to work with godfather.
Godfather sent me a pm about getting a refund, stating he was issuing one - I was happy, but only to find out he confused me with another member. Refund attempt was denied.
Then he was under the impression I wanted 19's, and said mine were in production as of 5/3 and I should be receiving them shortly. The only problem was I order 18s and gunmetal.
Then on 5/5 he said "Scott, I double checked your order after I asked you which it was. Let me wait back from Forgestar, but I think I'm gonna give you a full refund. I'll keep you posted." He follwed that PM by saying he got a call they were in production, but I already asked for my refund before that.
He followed with "As I was informed, these are in production, which means I'm responsible for 100% of their costs, as you are. I haven't had a chance to ask Forgestar for details these last couple of days, but I will on Monday and get you a straight answer." - that was on 5/8/10
And here I sit, wheel less, and no word after 2 attempts at an update.
Response by GodFather
I was gone since last Thursday out of state and unreachable. Last I talked to Forgestar prior to yesterday afternoon, I was told your wheels were in production. I asked them again today to give me a REAL ETA. So I'll have that shortly. If I can't get a straight answer, I'll give you a refund.
this guy is owed a refund NOW. 5/3 was 16 days ago. "In production" isn't a delivery date. You are required to give firm dates. And actually, Forgestar is required to give YOU the same information (so you can use this same law to get YOUR money back from THEM)
And - if you are the only person running this business - you cannot be "out of state and unreachable". It's the Information age - between cell phones and wireless hotspots, there's simply no excuse for being unresponsive to customers. And lastly, either get enough working capital to order these parts form your supplier, or get some credit with them, etc - and stop charging full price up front. Even if you have to charge a little more so the cost of money - a legitimate business venture has enough working capital to conduct commerce in this manner.
Originally Posted by AWOL
forgestar is telling me that I have to work with godfather.
Godfather sent me a pm about getting a refund, stating he was issuing one - I was happy, but only to find out he confused me with another member. Refund attempt was denied.
Then he was under the impression I wanted 19's, and said mine were in production as of 5/3 and I should be receiving them shortly. The only problem was I order 18s and gunmetal.
Then on 5/5 he said "Scott, I double checked your order after I asked you which it was. Let me wait back from Forgestar, but I think I'm gonna give you a full refund. I'll keep you posted." He follwed that PM by saying he got a call they were in production, but I already asked for my refund before that.
He followed with "As I was informed, these are in production, which means I'm responsible for 100% of their costs, as you are. I haven't had a chance to ask Forgestar for details these last couple of days, but I will on Monday and get you a straight answer." - that was on 5/8/10
And here I sit, wheel less, and no word after 2 attempts at an update.
Response by GodFather
I was gone since last Thursday out of state and unreachable. Last I talked to Forgestar prior to yesterday afternoon, I was told your wheels were in production. I asked them again today to give me a REAL ETA. So I'll have that shortly. If I can't get a straight answer, I'll give you a refund.
this guy is owed a refund NOW. 5/3 was 16 days ago. "In production" isn't a delivery date. You are required to give firm dates. And actually, Forgestar is required to give YOU the same information (so you can use this same law to get YOUR money back from THEM)
And - if you are the only person running this business - you cannot be "out of state and unreachable". It's the Information age - between cell phones and wireless hotspots, there's simply no excuse for being unresponsive to customers. And lastly, either get enough working capital to order these parts form your supplier, or get some credit with them, etc - and stop charging full price up front. Even if you have to charge a little more so the cost of money - a legitimate business venture has enough working capital to conduct commerce in this manner.
In regards to me being unreachable, understand that ONE autosport isn't my day job. I was somewhere with no means to reach out to the outside world.
The rest of your business lesson is meaningless and doesn't make any sense.
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Im not bashing anybody except Forgestar's performance. I get where Godfather is coming from, I just hope he sees where Im coming from - if other people are getting refunds for mishaps, why cant I?
Again, Im sure the wheels are hot, but after 5 months - Im no longer interested.
A refund would be spectacular at this point. Thats all I want to be happy, then if they ever DO get made, Godather shouldnt have a problem selling them to someone without the wait time.
Thats where I stand at this point, not trying to be a dbag
Again, Im sure the wheels are hot, but after 5 months - Im no longer interested.
A refund would be spectacular at this point. Thats all I want to be happy, then if they ever DO get made, Godather shouldnt have a problem selling them to someone without the wait time.
Thats where I stand at this point, not trying to be a dbag