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PLEASE HELP!!!! girlfriend broke down on day 1 of E55 ownership

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Old 08-01-2010, 06:32 PM
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14 e63s,03 e55, 69 280s, 92 500e, 95 e320, 08 lancer
Hi
would like 2 trouble shoot with u.
but again would like to know the exact symptoms.
NO crank/start/tries to start and dies/ starts drives and dies
thanks
Old 08-01-2010, 06:44 PM
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05 E55
ok>> MB assist guy just got there.. 12.2V on batt. by not turning over meaning when you turn the key the engine does not even crank over>> she tried to start it with the keyless and it said to put in P or N. but it shows it is in park. she tried wiggling it also.. she has been dealing with this about 5 hours now.. I am not sure what is going to be worse, the bill to fix it or what she is going to do to my amex to make up for it
Old 08-01-2010, 07:11 PM
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'15 E63S wagon
Dude, take a breath and relax. It's a car. Your girlfriend is OK, assistance is there to help, let them help. Have the car towed to the nearest dealer, let them check it out. If you have to pop for a hotel for the night, do it and order some room service. You'll be OK!

I would assume that you knew going in that a car with 100k miles on the odometer may require some maintenance/repairs. You're just getting yours out of the way early in the ownership

There are many more things worth worrying about in life than this. You'll get it sorted. You're both ok, and the car will be fixed up by tomorrow. Yes it may be expensive, but you gotta pay to play...

Once the car is running properly, all you'll think about is TORQUE and how amazing the car is. Today will be a laughable memory. Hang in there.
Old 08-01-2010, 07:36 PM
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05 E55
WHOOOHOOOO!!!!! MB guy got there cycled everything and hooked it to a "box type thingie" and got it started.. He said it is really weird and he thing the car just had some sort of melt down kind of like the blue screen of death on your computer and a reboot took care of it... She is on her way home, atleast if there is a problem that needs to be addressed it can be done at a local Indy shop or with what is obviously a kick *** group here.. Thanks again for everyone that called and tried to help

On the plus side, I have not even had the chance to see this car yet, he said "it is a super clean fun looking ride and looks great">>> WAIT!! come to think of it he did not specify her or the E............. NAW,,,, had to be the E
Old 08-01-2010, 07:37 PM
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05 E55
Originally Posted by mugatu22
Dude, take a breath and relax. It's a car. Your girlfriend is OK, .

not worried about her.. I WANT TO SEE/DRIVE MY CAR!!!!!!!!!!!!!!!
Old 08-01-2010, 07:40 PM
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Good news.. I have heard that when either battery gets weak all kind of strange stuff can happen. Lets us know how things turn out. You owe your woman a serious dinner... And get it to an Indy. As stated before, when hooked up to Star Diagnosis system, every fault can be read. That will help to determine what the issue was, and minimize a future occurrence. Enjoy your new ride!!
Old 08-01-2010, 07:41 PM
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Originally Posted by sangercat
WHOOOHOOOO!!!!! MB guy got there cycled everything and hooked it to a "box type thingie" and got it started.. He said it is really weird and he thing the car just had some sort of melt down kind of like the blue screen of death on your computer and a reboot took care of it... She is on her way home, atleast if there is a problem that needs to be addressed it can be done at a local Indy shop or with what is obviously a kick *** group here.. Thanks again for everyone that called and tried to help

On the plus side, I have not even had the chance to see this car yet, he said "it is a super clean fun looking ride and looks great">>> WAIT!! come to think of it he did not specify her or the E............. NAW,,,, had to be the E
Like I said MB Assist is a good thing to have and you get it for as long as you own the car, no mileage no matter the model year. Everything will be fine but I still suggest you get to an Indy and put it on SDS and have a PPI done (since you didn't when you bought it; those 27 pt dealer inspections really mean nothing.) Then you'll know where the car stands and can keep it maintained properly.

Post pics and start over again here with an intro and on a more positive note

Have fun, and drive safe.
Old 08-01-2010, 07:46 PM
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'15 E63S wagon
Originally Posted by sangercat
not worried about her.. I WANT TO SEE/DRIVE MY CAR!!!!!!!!!!!!!!!

Kinda figured that. Should have picked it up yourself?

Enjoy it, glad all's well that ends well.
Old 08-01-2010, 07:47 PM
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Originally Posted by 220S

Post pics and start over again here with an intro and on a more positive note

Have fun, and drive safe.

THIS
Old 08-01-2010, 08:03 PM
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Glad everything worked out thus far. Sounds like he just hooked it up to SDS and reset a bunch of crap. Either way, get it home and check both batteries and the alternator just to be sure. You have a good woman.
Old 08-02-2010, 12:47 AM
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I had this issue with all those codes. My alternator was bad and it drained both batteries. Replaced everything since then and have no issues.
Old 08-02-2010, 02:07 AM
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Originally Posted by HadiLaw
I had this issue with all those codes. My alternator was bad and it drained both batteries. Replaced everything since then and have no issues.
+1 bad alternator for sure. Probably should replace the battery too just in case
Old 08-02-2010, 02:19 AM
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Originally Posted by sangercat
not worried about her.. I WANT TO SEE/DRIVE MY CAR!!!!!!!!!!!!!!!
I/We want to see her, you said she broke down, maybe we can fix her
Old 08-02-2010, 07:28 AM
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MB Assist is a service you either pay for say 1 year or XX no. of years or per visit..correct?
Old 08-02-2010, 07:30 AM
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Agreed, sounds like alternator. I wouldn't *** around..replace the batteries at the same time. Glad you got it sorted out. Had to be a trying experience.
Old 08-02-2010, 08:20 AM
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i would have gone myself instead of sending gf. I'm sure you owe her big time for this!!!
Old 08-02-2010, 08:49 AM
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Originally Posted by slownrusty
MB Assist is a service you either pay for say 1 year or XX no. of years or per visit..correct?
NO, not matter how many miles, age, or owners the car has, as long as it is a MB it is covered for road side
Old 08-02-2010, 09:13 AM
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I would like to add, being new around here, that the advice and support of the W211 AMG community is amazing to see in action. You guys rock!
Old 08-02-2010, 09:51 AM
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Originally Posted by novae500
i would have gone myself instead of sending gf. I'm sure you owe her big time for this!!!
First rule about the E55, SHE GETS JEALOUS! Had you gone to pick her up yourself, you would not have had this problem. It's just a lesson to be learned.
Old 08-02-2010, 10:32 AM
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Originally Posted by NH_Clark
I would like to add, being new around here, that the advice and support of the W211 AMG community is amazing to see in action. You guys rock!

I second that. Lots of smart, helpful people on here. My dealer hates when I quote the Forums. They don't like a well informed customer!
Old 08-02-2010, 12:45 PM
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I 3rd that, but I think we are owed at least some sultry cell pics of the ole lady as payment.
Old 08-02-2010, 01:07 PM
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Originally Posted by 220S
Post pics and start over again here with an intro and on a more positive note
we all know what an E55 looks like, i want to see his girlfriend
Old 08-02-2010, 01:18 PM
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Originally Posted by shooter
I second that. Lots of smart, helpful people on here. My dealer hates when I quote the Forums. They don't like a well informed customer!
Quoted for truth. Some dealers want people they can rake over.

To the OP, glad you got that worked out. Take your girl out for a nice evening, sounds like she is a good one.
Old 08-02-2010, 03:42 PM
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Originally Posted by Jakpro1
I 3rd that, but I think we are owed at least some sultry cell pics of the ole lady as payment.
I think we may have been 'used' for the day while the OP panicked...may not see him around again any time soon
Old 08-02-2010, 05:39 PM
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Originally Posted by sangercat
so even with 99K on it they will tow it? I assume only to a MB dealer and not the 186 miles home?
If you call MBUSA, they will arrange a tow for you to the nearest dealership. MBUSA usually uses towing companies from around the area that you are stuck in; also they only choose towing companies which have a good standing relationship with your local dealership so that they are able to bill the dealership directly. However, after your car is inspected by the Mercedes dealership and found that it was out of warranty, the dealership will bill you back for the towing amount when you pick up the car. I suppose you can request from MBUSA to arrange a tow to a different city/state, but be prepared to give them a credit card because my guess is that they'll charge you directly for it and it won't be cheap.


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