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HELP: Battery Symbol "Visit Workshop" ...car has been sitting a while?

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Old 12-07-2010, 06:45 AM
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06 E55 / 13 C63
HELP: Battery Symbol "Visit Workshop" ...car has been sitting a while?

This morning as I got into the car to come to work, a message appeared in red. The message had a large battery symbol with the "+ and -" displayed.

Underneath it, it said visit workshop? Is my small or primary battery dying/low? On my commute to work, the functions that were temporarily unavailable, such as seat warmer, was available again and working fine.

I do have to mention that my car sat for about a week and a half while we were out of town and the temps have been below freezing over the last week during the nights. The car hadn't even been turned on during this last week/week and a half.
Could this be why it is saying this message because the battery wasn't charged up with the freezing weather?


Is the battery or this message covered under the original MB factory warranty?

Any help would be appreciated .... thank you.

Last edited by ELITE_KOV; 12-07-2010 at 07:15 AM.
Old 12-07-2010, 08:01 AM
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a Rivera...via a Custom 24, Strat and Les Paul
had the same issue for the last couple of weeks - it was my auxillary battery. I just replaced both batteries as they were both the originals...
Old 12-07-2010, 08:25 AM
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06 E55 / 13 C63
Originally Posted by motorkas
had the same issue for the last couple of weeks - it was my auxillary battery. I just replaced both batteries as they were both the originals...
That's what I've read ... the aux battery.

I made an appt with the dealer to diagnose the problem.

I believe this is all covered under the factory original MB warranty?
Old 12-07-2010, 10:29 AM
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A Battery covered under warranty... doubtful.
Old 12-07-2010, 10:35 AM
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06 E55 / 13 C63
Originally Posted by Craigo
A Battery covered under warranty... doubtful.
The SA I spoke with today told me they are
Old 12-07-2010, 10:38 AM
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Originally Posted by ELITE_KOV
The SA I spoke with today told me they are
Well that's awesome. If not the Aux Battery from the dealership is probably about $150 dollars... Pretty expensive for a motorcycle battery made in Italy...
Old 12-07-2010, 10:41 AM
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06 E55 / 13 C63
Originally Posted by Craigo
Well that's awesome. If not the Aux Battery from the dealership is probably about $150 dollars... Pretty expensive for a motorcycle battery made in Italy...
Let's hope the SA wasn't an idiot ... I'm taking her to the dealer @ 1230 hours, so we'll see what they say after the diagnosis ... it might just be a relay or battery control module.


Stay tuned ..
Old 12-07-2010, 01:02 PM
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May not be the aux battery itself. Had the same issue last week. Technician merely cleaned a couple of fuses in the boot, popped the fuses back in and the problem disappeared.
Brgds
Old 12-07-2010, 02:10 PM
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Originally Posted by ELITE_KOV
That's what I've read ... the aux battery.
I believe this is all covered under the factory original MB warranty?
Almost everything is covered under the factory warranty and I did have my battery replaced under warranty. Are you still under the 4yr/50k warranty?

Also, it does sound like your batteries ran low in the cold weather after not being charged for awhile. If the batteries are still ok, the warning should go away after driving.

Last edited by OrionS55; 12-07-2010 at 02:13 PM.
Old 12-07-2010, 03:29 PM
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06 E55 / 13 C63
Thanks for the comments, guys.


The battery symbol along with "Visit Workshop" all in red went away after driving a little over 15 miles.

Either way, I wanted to the tech to check it out at the dealer.



It turned out to be a defective/failing auxillary battery after all. Replaced fully under the original factory MB warranty, didn't cost me a penny except the gas to drive there(6 miles from my house).

My car has 38K miles and is still covered under Spring 2011 (will need to extend then).

They said my windshield wipers need to be replaced ... estimated cost... $127!

I said no thanks, I will do them myself. Wow, $127, seriously?



Thanks to this forum, I had some ammo going into the dealer about the aux battery.

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