chawkins2001

Alright, this is the deal, I ordered a roof wrap from this joker, and took my car in, along with the wrap for a professional install. The installer wraps cars for a living in commercial adds, custom wraps, you name it, he does it.

I received a call shortly after I dropped the E55 off with three major issues:

• Wrap was all scratched up
• Wrap was under cut, and there was little to no room for error, basically needed to be stretched to fit
• Quality of the wrap was very poor

He asked me if I still wanted to install it, I said no! Since we do alot of work with them, he gave me a free wrap and install, so he was not trying to sell me anything.

I contacted Don Immediatly mentioning the three issues above, and wanted a refund. First off, this was a $40 sale, not a high price item at all, and the fact is, this was a **** product, a refund was in order, we are talking principal here.

This is the exact email he sent me as a response:

If the wrap was short and scratched up, you should not have attempted to install it onto the roof. You should have notified me right away, and I would have gladly given you a full refund or exchanged it out for another sheet.

There is no reason for the material to be scratched up. Each sheet is cut per order off of a complete larger roll. I can only assume the install scratched the vinyl while taking it out of the tube.

-Don

This sponsor is saying that I am at fault for his crappy product, if you ask me, that is not how you treat a customer. Not to mention that this is NOT a high price item, and guy handled it extremely immaturely. News flash for you dude, I am not some teenager or college kid trying to get a free wrap I did contact you with a problem regarding your product, and you did NOT offer any refund, but wanted to shift blame

Bottom line is, if you plan to buy something from this kid, expect a mediocre product, extremely bad customer service, and odds are it may not fit.

RedBullJnky

Good to know. I guess I should see if mine fits and check the condition of it. I was planing to install it when my car is finished with the mods. It's being worked on right now.

chawkins2001

I would brotha, wrap was paper thin, and had the extra issues above.

Benz-O-Rama

You should go into every thread he has, which is literally SPAMing the forum, and post this link.

I bet you get your refund.

chawkins2001

I will give it a couple days for the refund to show up, and if it does not, I sure will go into every thread. Imagine telling the customer you are the reason for his inadequate product, I have never heard of such a thing.

Imagine if you were actually buying something of value from this chump, you would never see your loot again.

E55Dimon

Wow, sorry to hear. Boooo

Benz-O-Rama

This is definitely not Panty Dropping wrap.....

emoving

Light him up bro! I hate crappy, cheap products! ALthough I must add, my wrap on my CLS roof was $250 installed. So for $40, it sounded like a cheap azz product!

AKnight55

What were you expecting for $40 though? I paid over $175 for the material to wrap my roof and the quality of the product was great..

emoving

My thoughts above.

novae500

buyer beware. For such a low price, quality had to be low.

chawkins2001

He said it was a blowout price that is why it was so cheap, I was skeptical at first homeys. Last time I bought it directly from 3m, and paid around $150 with superb quality.

Bottom line is, he probably does not have the $40 to refund me back, LMAO

emoving

Junk azz wrap by DON NGUYEN!

02S430

What brand was the material that he sent you?

chawkins2001

Thank the lord it did not make it's way onto my car, it would have caused a diarrhea stain on my roof

I did get a real wrap installed, so the certifiedness of the beast continues

emoving

Just keep getting yo shiat ready fo timmayfest!

RedBullJnky

Still Certified!!!!

bigben320e

Good to know, bad vendors must be purged! I see Chawkins POV here, regardless of the cheap price he should have been dealt with better from the vendor, you stand behind your product damnit!

Refund, replacement, something...

55fanatic

Not trying to defend Don... but I know of him being present on about 5 or 6 forums(I really am a forum *****)

This is the first negative review I have seen of him, his service or his product.

****ty there was a bad reviewand that it was handled so poorly though, customer loyalty is huge these days

emoving

He is so big and popular, more reason to just refund the measley little $40 bucks.

jay_55

dude if i had to pull some **** like this at my shop i wouldnt be in bussiness for very long.

number 1 rule of bussiness the customer is always right!! (even if he isnt, but thats who's putting bread on the table.)

Craig rather stick to what you know is quality my brother i have the 3M on my roof and its quality.

and thanks for the heads up.

55fanatic

leaving the customer with out options was def NOT the way to go, I agree with that

LawRens

Got pics of the undercut/scratched wrap?

moosejaw

I'm opening mine up when i get home this evening

hyperion667

sux you had a bad time, but thanx for letting us know....POWER
of the consumer