W211 AMG Discuss the W211 AMG's such as the E55 and the E63

Can someone access MB maintenance and service records?

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Old May 30, 2012 | 12:50 PM
  #1  
vioilio's Avatar
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2003 E55 AMG
Can someone access MB maintenance and service records?

I'm trying to get some past service records for my car but MB dealer will not tell me or let me have anything because I'm not the one that serviced it with them. The whole point of me asking for the records is to keep my car in 100% update with all service needed. Can someone help?
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Old May 30, 2012 | 05:25 PM
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EDIT: I NO LONGER SEND SERVICE HISTORIES

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Old May 30, 2012 | 08:44 PM
  #3  
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2007 E63 w/P30 and Eurotech CF Diffuser
Originally Posted by vioilio
I'm trying to get some past service records for my car but MB dealer will not tell me or let me have anything because I'm not the one that serviced it with them. The whole point of me asking for the records is to keep my car in 100% update with all service needed. Can someone help?
Go to another dealer. That is BS.

Good for you taking responsibility rather than questionable FSS.
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Old May 30, 2012 | 09:46 PM
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Originally Posted by Jon2007E63P30
Go to another dealer. That is BS.

Good for you taking responsibility rather than questionable FSS.
The dealer I'm talking to is the dealer that actually serviced the car until now. If I go to my local dealer do you think they will be able to pull the records?
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Old May 31, 2012 | 07:36 AM
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EDIT: I NO LONGER SEND SERVICE HISTORIES

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Old May 31, 2012 | 09:16 AM
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Originally Posted by 210e55
Got your service history. Pm your email address so I can send it to you. I cant figure out a way to send the file over PM.
Hi, can you check mine? It's cool you have access to it cause my dealer also said it could not give me a previous history.

WDBUF76J05A673928
email is danbarb2@gmail.com

Thanks.
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Old May 31, 2012 | 01:46 PM
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Old May 31, 2012 | 03:20 PM
  #8  
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Originally Posted by 210e55
Got your service history. Pm your email address so I can send it to you. I cant figure out a way to send the file over PM.

Thank you so much!
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Old Jun 1, 2012 | 12:21 AM
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Originally Posted by 210e55
Sent.
Thanks man...
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Old Jun 1, 2012 | 12:31 AM
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PM sent
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Old Jun 1, 2012 | 02:09 AM
  #11  
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Originally Posted by 210e55
Sent.
That was pretty awesome of you.

Nice Avatar BTW. Reminds me of this guy....

http://www.quickmeme.com/Schrute/



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Old Jun 1, 2012 | 10:52 AM
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EDIT: I NO LONGER SEND SERVICE HISTORIES

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Old Jun 4, 2012 | 01:10 PM
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EDIT: I NO LONGER SEND SERVICE HISTORIES

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Old Jun 4, 2012 | 02:46 PM
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Originally Posted by 210e55
All pm requests are replied.
Thank you so much!
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Old Aug 17, 2012 | 08:55 AM
  #15  
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PM Sent..thx again!
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Old Aug 17, 2012 | 09:14 AM
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I wonder why MB seems to have this policy? I'm not saying it is true, but the only thing I can come up with is to repair stuff for the new owner that may have been done in the past. For example, they tell the new owner he needs a new IC pump. He tells them to do it because he knows they tend to fail. Or if he has the history, he might see it was just replaced and ask WTF.
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Old Aug 17, 2012 | 02:23 PM
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Originally Posted by 210e55
All pm requests are replied.

Dude, thank you so much. If you have a chance to get to me, I'd appreciate it! I will send you a Starbucks gift car or something... if you like Starbucks lol

I'll PM my VIN in a little bit!
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Old Aug 17, 2012 | 07:58 PM
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Old Aug 17, 2012 | 07:59 PM
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Resent VIN AND email address. Have absolutely no problem sending a tip to ya either. I appreciate the help. Being that I bought the car used through one of our dealerships at 64k miles and only having a carfax to go off of, this is a big help.
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Old Aug 18, 2012 | 01:19 PM
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I'm in the same boat. Just bought an 04 E55 and the MB dealer where it was serviced refused to provide the records. The lady couldn't even give me a reason other than it was just their policy. PM sent.
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Old Aug 18, 2012 | 04:00 PM
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EDIT: I NO LONGER SEND SERVICE HISTORIES

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Old Aug 18, 2012 | 11:18 PM
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E 63S Wagon Renntech, E55 Renntech, SL65, SL 55 030, ML, bunch of old ones--they come, they go...
Reason:

Privacy issues. MB does not consider those records to be theirs, they think they are just the custodians of the customers tickets. Sorta goofy but they are concerned that someone will get hacked over their privacy being compromised. Damn lawyers.
For the guy giving the help above, keep in mind that MB used to monitor this board, although I'd be surprised if they still do. Keep this on the down lo or pretty sooon there will be another shout out to dealers, and no-one will have any access.
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Old Aug 19, 2012 | 12:06 PM
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Originally Posted by allenjdmb
Privacy issues. MB does not consider those records to be theirs, they think they are just the custodians of the customers tickets. Sorta goofy but they are concerned that someone will get hacked over their privacy being compromised. Damn lawyers.
For the guy giving the help above, keep in mind that MB used to monitor this board, although I'd be surprised if they still do. Keep this on the down lo or pretty soon there will be another shout out to dealers, and no-one will have any access.
Thanks for the explanation. It makes sense, but sucks at the same time. I was thinking maybe MB could argue that it is the car's history and therefore goes with the current car owner.

Damn litigious society. The day will come when it will be too risky to serve hot coffee to the public. I am surprised it isn't already too risky in Florida
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Old Aug 19, 2012 | 02:48 PM
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Thanks buddy! Got it! Exactly what I needed. I also appreciate your time and am sending over some gratitude!!!!
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Old Aug 19, 2012 | 03:51 PM
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