vioilio

I'm trying to get some past service records for my car but MB dealer will not tell me or let me have anything because I'm not the one that serviced it with them. The whole point of me asking for the records is to keep my car in 100% update with all service needed. Can someone help?

210e55

EDIT: I NO LONGER SEND SERVICE HISTORIES

Jon2007E63P30

Go to another dealer. That is BS.

Good for you taking responsibility rather than questionable FSS.

vioilio

The dealer I'm talking to is the dealer that actually serviced the car until now. If I go to my local dealer do you think they will be able to pull the records?

210e55

EDIT: I NO LONGER SEND SERVICE HISTORIES

GT-ER

Hi, can you check mine? It's cool you have access to it cause my dealer also said it could not give me a previous history.

WDBUF76J05A673928
email is danbarb2@gmail.com

Thanks.

210e55

EDIT: I NO LONGER SEND SERVICE HISTORIES

vioilio

Thank you so much!

GT-ER

Thanks man...

MoFetti

PM sent

outrun

That was pretty awesome of you.

Nice Avatar BTW. Reminds me of this guy....

http://www.quickmeme.com/Schrute/

210e55

EDIT: I NO LONGER SEND SERVICE HISTORIES

210e55

EDIT: I NO LONGER SEND SERVICE HISTORIES

MoFetti

Thank you so much!

streetspeeder

PM Sent..thx again!

cal1

I wonder why MB seems to have this policy? I'm not saying it is true, but the only thing I can come up with is to repair stuff for the new owner that may have been done in the past. For example, they tell the new owner he needs a new IC pump. He tells them to do it because he knows they tend to fail. Or if he has the history, he might see it was just replaced and ask WTF.

Dostovel

Dude, thank you so much. If you have a chance to get to me, I'd appreciate it! I will send you a Starbucks gift car or something... if you like Starbucks lol

I'll PM my VIN in a little bit!

210e55

EDIT: I NO LONGER SEND SERVICE HISTORIES

Dostovel

Resent VIN AND email address. Have absolutely no problem sending a tip to ya either. I appreciate the help. Being that I bought the car used through one of our dealerships at 64k miles and only having a carfax to go off of, this is a big help.

djhudson

I'm in the same boat. Just bought an 04 E55 and the MB dealer where it was serviced refused to provide the records. The lady couldn't even give me a reason other than it was just their policy. PM sent.

210e55

EDIT: I NO LONGER SEND SERVICE HISTORIES

allenjdmb

Privacy issues. MB does not consider those records to be theirs, they think they are just the custodians of the customers tickets. Sorta goofy but they are concerned that someone will get hacked over their privacy being compromised. Damn lawyers.
For the guy giving the help above, keep in mind that MB used to monitor this board, although I'd be surprised if they still do. Keep this on the down lo or pretty sooon there will be another shout out to dealers, and no-one will have any access.

cal1

Thanks for the explanation. It makes sense, but sucks at the same time. I was thinking maybe MB could argue that it is the car's history and therefore goes with the current car owner.

Damn litigious society. The day will come when it will be too risky to serve hot coffee to the public. I am surprised it isn't already too risky in Florida

Dostovel

Thanks buddy! Got it! Exactly what I needed. I also appreciate your time and am sending over some gratitude!!!!

210e55

EDIT: I NO LONGER SEND SERVICE HISTORIES