W211 AMG Discuss the W211 AMG's such as the E55 and the E63

Another Failed Wheel Thread!

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Old Oct 22, 2012 | 05:24 PM
  #26  
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Originally Posted by michael kuzni
COR should've just apologized and gave the guy his replacement wheel. it's not worth it to ruin your image over losing the X amount of dollars it costs to scrap a wheel.
x7685858
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Old Oct 22, 2012 | 05:25 PM
  #27  
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Originally Posted by michael kuzni
COR should've just apologized and gave the guy his replacement wheel. it's not worth it to ruin your image over losing the X amount of dollars it costs to scrap a wheel.
Yeah agree'd. How many times are you going to see this from wheels? Hardly ever. Probably costs them a few hundred for a replacement.
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Old Oct 22, 2012 | 05:34 PM
  #28  
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Sadly, most companies have ZERO clue about the bane of the internet.

This guys wheel problem is being linked to on every imaginable car enthusiast forum today, and COR better step up and solve this guys' problem, real quick.
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Old Oct 22, 2012 | 05:38 PM
  #29  
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To all our valued members, we would certainly like to address this matter in greater detail, as all stories have 2 sides and a greater portion of the story was left out. Unfortunately, since this is a pending legal matter, our counsel has asked that we not discuss this matter with anyone, much less in a public forum. We hope you understand and can respect this. Suffice it to say, this disgruntled client has elected to try and tarnish our image that has been built over many years of providing a high quality product and outstanding service.

We would be more than happy to entertain any questions concerning our product, fitments, and warranty however we would ask that it be done via PM, as anything directly related to this posting is not something we can/should address at this moment in time.
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Old Oct 22, 2012 | 05:41 PM
  #30  
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You've already lost far more than the 1400 dollar replacement wheel cost in bad press.
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Old Oct 22, 2012 | 05:45 PM
  #31  
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Originally Posted by COR Forged
To all our valued members, we would certainly like to address this matter in greater detail, as all stories have 2 sides and a greater portion of the story was left out. Unfortunately, since this is a pending legal matter, our counsel has asked that we not discuss this matter with anyone, much less in a public forum. We hope you understand and can respect this. Suffice it to say, this disgruntled client has elected to try and tarnish our image that has been built over many years of providing a high quality product and outstanding service.

We would be more than happy to entertain any questions concerning our product, fitments, and warranty however we would ask that it be done via PM, as anything directly related to this posting is not something we can/should address at this moment in time.
Blah, Blah Wow that's the same exact response on the C63 section.
Okay you've made your point. Meanwhile we're free to discuss our safety and our choice of wheels in this forum.

Guess you're pretty busy with the CTRL+C and CTRL+V commands huh?
Thanks for the response.
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Old Oct 22, 2012 | 05:45 PM
  #32  
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May be its a new version, the 5 pieces wheel?
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Old Oct 22, 2012 | 05:46 PM
  #33  
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Originally Posted by COR Forged
To all our valued members, we would certainly like to address this matter in greater detail, as all stories have 2 sides and a greater portion of the story was left out. Unfortunately, since this is a pending legal matter, our counsel has asked that we not discuss this matter with anyone, much less in a public forum. We hope you understand and can respect this. Suffice it to say, this disgruntled client has elected to try and tarnish our image that has been built over many years of providing a high quality product and outstanding service.

We would be more than happy to entertain any questions concerning our product, fitments, and warranty however we would ask that it be done via PM, as anything directly related to this posting is not something we can/should address at this moment in time.
You guys are getting into a big hole. Sorry but I think if you want to be a reputable company like HRE, you guys should act like it. I am sure if this happened to HRE, they would have kept it under wraps and sent the client a new wheel.
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Old Oct 22, 2012 | 05:47 PM
  #34  
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Wouldn't it be fun to be a PR person?

the jalopnik.com thread has over 21K page views so far.. lolz...
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Old Oct 22, 2012 | 05:48 PM
  #35  
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Originally Posted by Forrest Gump 9
May be its a new version, the 5 pieces wheel?
Don't you mean 10 piece wheel?

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Old Oct 22, 2012 | 05:49 PM
  #36  
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I wonder how Cor Forged can be on this section of the forum, the C63 section, Nagtroc and who knows what else forum at the same time?

Well looks like no one in the Miami wheel business is leaving at 5pm tonight?
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Old Oct 22, 2012 | 05:50 PM
  #37  
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miami businesses ftl
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Old Oct 22, 2012 | 05:53 PM
  #38  
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Originally Posted by djrabbi
miami businesses ftl
Unfortunately that mentality extends to all businesses in general down here in the banana republic.
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Old Oct 22, 2012 | 05:54 PM
  #39  
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Originally Posted by djrabbi
Yeah agree'd. How many times are you going to see this from wheels? Hardly ever. Probably costs them a few hundred for a replacement.
i think they're paying more a month to sponsor this forum than to replace the wheel
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Old Oct 22, 2012 | 05:54 PM
  #40  
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Originally Posted by COR Forged
To all our valued members, we would certainly like to address this matter in greater detail, as all stories have 2 sides and a greater portion of the story was left out. Unfortunately, since this is a pending legal matter, our counsel has asked that we not discuss this matter with anyone, much less in a public forum. We hope you understand and can respect this. Suffice it to say, this disgruntled client has elected to try and tarnish our image that has been built over many years of providing a high quality product and outstanding service.

We would be more than happy to entertain any questions concerning our product, fitments, and warranty however we would ask that it be done via PM, as anything directly related to this posting is not something we can/should address at this moment in time.
DJRabbi and Moosejaw already sent responses, but COR come on. You know it would have been much cheaper to replace the wheel as opposed to the bad press on this issue. This has gone viral on the web, linked all over the place.

When I had two cracked wheels from Vossen from hitting a pothole, I did not expect them to replace them, I wanted to see if I could get a discount on replacements. Vossen not only sent new rims at no cost, but center caps, catalogs, valve stems, and all. They didn't even argue about if it was my fault. Excellent customer service.

Perception is reality in most cases. Just a thought.
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Old Oct 22, 2012 | 06:08 PM
  #41  
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People who have businesses ran mostly on the internet are such idiots these days if you ask me. The internet is so powerful to grow with and at the same time dangerous and something that can kill you. You see it all the time where some company has issues with a product and quickly think of everying possible to say it isn't their problem and people spread the word.

As you can see this story has spread like wild fire across the entire internet on multiple car forums and other sites like Jalopnik and facebook. There are probably 100k+ people that have seen this in 1 or 2 days and it will continue to grow. It blows my mind why you would want to deny deny deny and think of every possible thing you can to shift the blame. Take a small loss and fix the problem, most likely have a happy customer who will come back to you in the future and probably have friends buy from you as well. Instead you now have a guy who will not buy from you and neither will his friends and most likely many other people won't either that have seen this. Sure there will be some that still will but look at how many potential customers who are lost.

The thing that kills me even more is the guy over there trying to justify a paint stripper may have messed up the wheel just assuming first off that the wheels were even painted to begin with and then that the process used (if one was even used) tore the wheels structural integrity up. People strip wheels and repaint them or powder coat them like they change underwear these days and you don't see wheels falling apart, especially a set that cost half an arm and leg which you would expect to be built stronger. Then to me it is just comical that they also try to blame that the center of their wheel exploded because someone may have taken it apart and put it back together. You know that is a magical process after all. The wheel had small areas holding all the weight and forces and the design couldn't take it, it seems black and white to me.

Madness I tell you.

Last edited by urbamworm; Oct 23, 2012 at 06:45 AM.
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Old Oct 22, 2012 | 06:12 PM
  #42  
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Originally Posted by theunderlord
Wouldn't it be fun to be a PR person?

the jalopnik.com thread has over 21K page views so far.. lolz...

4K more in 30 minutes....
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Old Oct 22, 2012 | 06:23 PM
  #43  
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From cor web site ,
Before any of our designs are released for commercial sale, they undergo a battery of tests to ensure they will withstand the rigors of the road and the test of time with poise.
Cor you obviously read this thread care to explain in more detail your battery of tests ? Rather than just a 'battery of tests ? Where do these test take place ? On the road ? The track ?
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Old Oct 22, 2012 | 08:21 PM
  #44  
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Originally Posted by bigben320e
DJRabbi and Moosejaw already sent responses, but COR come on. You know it would have been much cheaper to replace the wheel as opposed to the bad press on this issue. This has gone viral on the web, linked all over the place.

When I had two cracked wheels from Vossen from hitting a pothole, I did not expect them to replace them, I wanted to see if I could get a discount on replacements. Vossen not only sent new rims at no cost, but center caps, catalogs, valve stems, and all. They didn't even argue about if it was my fault. Excellent customer service.

Perception is reality in most cases. Just a thought.
Makes my choice to buy some Vossens in the future that much easier

Looks like COR will circle the drain like Sevas
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Old Oct 22, 2012 | 08:28 PM
  #45  
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Originally Posted by FASN8N

Looks like COR will circle the drain like Sevas
LOL Another Miami Wheel Company.....
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Old Oct 22, 2012 | 09:43 PM
  #46  
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That a shame about COR not manning up and reimbursing for the full damage to the Mustang and also giving the guy a full set of new $4,500 wheels. COR are supposedly a higher end wheel company and their stuff is quite nice, but their reputation is now certainly tarnished. Trying to blame the wheel failure on a repaint on the spokes is weak. Maybe COR and Red Tooth Racing are the same companies?
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Old Oct 22, 2012 | 11:35 PM
  #47  
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Originally Posted by moosejaw
Guess you're pretty busy with the CTRL+C and CTRL+V commands huh?
Thanks for the response.
What if he's using a Mac?
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Old Oct 23, 2012 | 12:01 AM
  #48  
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Originally Posted by aghakauve
What if he's using a Mac?
Then it would be command + c and command + v than
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Old Oct 23, 2012 | 01:24 AM
  #49  
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Originally Posted by theunderlord
4K more in 30 minutes....
Aaaaand 58k page views. Good luck COR.
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Old Oct 23, 2012 | 04:10 AM
  #50  
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e63 p30 estate
a sample of COR LLC Importing records:
http://www.importgenius.com/importers/cor-llc
above shows Korean wheel "parts"

below shows a Chinese supplier (tho data is a bit old on both):
http://www.importgenius.com/supplier...yin-industrial

Not that one can deduce "wheel parts" are blanks/centers/barrels or lugnuts, but you git the gist.

My food last night was Chinese, my computer screen is Chinese, my cabin filter probably Chinese, so are my clothes hangers and most home furniture. But $4000 for imported wheels from Guangdong province? Does everyone NOT know the country is known for adding melamine into milk which directly fed the children? Are you guys running Vos/ADV/TSW/blah blah blah, insane?

Beyond style/weight, run a import records scan before you buy any wheel. It could be life or death. Speaking of which, it's SEMA time, which means most of the Asian wheel suppliers are all in Vegas hawking the same concave wheels. It shouldn't be too hard to find the factory of the blanks (if they're indeed produced overseas) there.
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