EC Supercharger pulley failure... :(
05-07-2013, 05:32 PM
#51
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Also please add me to the list too. I was in the original first ten people to get the sc pulley. Mine did not break but the pin got loose and I constantly have to re-shim. At one point I think I had up to nine shims. I sent the pulley back to Shardul and he sent me back another unit. With the new unit I didn't even have to use any shim. It's been about a year and all good, but I'll check it tonight.
05-07-2013, 06:13 PM
#52
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05-07-2013, 07:58 PM
#53
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E55, G55, 1987 Kasten Wagen (2 door LWB G WAGON) 1991 e30 vert with euro M3 motor
05-07-2013, 09:24 PM
#54
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This is really pissing me off. I have been putting these on cars since I had a crank pulley issue on a customers car and now this. Eurocharged did take care of me, but I can NOT afford to keep having issues with my customers cars. I'm not doing any more of this **** to these cars.
Period.
Period.
05-07-2013, 09:55 PM
#57
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05-07-2013, 10:04 PM
#59
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I know no ones going to want to hear this, but here I go. The truth is this is a tiny market and these companies can only do so much R&D. It's not like we're looking at a get rich quick scam, if you have a problem I'm sure the vendor you purchased from will try to make it right. For the most part guys like Shardul aren't out there getting rich off any of us, he's spending his time trying to help all of us. Something to keep in mind and use for perspective. Hopefully this will turn out to be a isolated problem for only a few and won't turn into a huge deal. I might be able to find the solid rivets we used to replace the springs straps if anyone is interested in doing on their own.
05-07-2013, 10:06 PM
#60
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05-07-2013, 10:12 PM
#61
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944 Turbo S w/camed LS1; 03 E55 AMG; 05 Honda Pilot
I know no ones going to want to hear this, but here I go. The truth is this is a tiny market and these companies can only do so much R&D. It's not like we're looking at a get rich quick scam, if you have a problem I'm sure the vendor you purchased from will try to make it right. For the most part guys like Shardul aren't out there getting rich off any of us, he's spending his time trying to help all of us. Something to keep in mind and use for perspective. Hopefully this will turn out to be a isolated problem for only a few and won't turn into a huge deal. I might be able to find the solid rivets we used to replace the springs straps if anyone is interested in doing on their own.
Totally agree...these mentioned vendors have gone above and beyond for this community....support them and they will support us..... just my humble opinion.
05-07-2013, 10:13 PM
#62
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93' 500E, 95' Corolla
So Adam and I drilled the pulley apart like he said, and replaced the straps with the OEM ones - Problem solved! You will have to sacrifice your OEM pulley for the swap...
-Dave
-Dave
05-07-2013, 10:17 PM
#63
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05-07-2013, 10:23 PM
#65
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2006 E55
I know no ones going to want to hear this, but here I go. The truth is this is a tiny market and these companies can only do so much R&D. It's not like we're looking at a get rich quick scam, if you have a problem I'm sure the vendor you purchased from will try to make it right. For the most part guys like Shardul aren't out there getting rich off any of us, he's spending his time trying to help all of us. Something to keep in mind and use for perspective. Hopefully this will turn out to be a isolated problem for only a few and won't turn into a huge deal. I might be able to find the solid rivets we used to replace the springs straps if anyone is interested in doing on their own.
personally, I'm still waiting to see the results of the clutch less pulley that is in development now.
05-07-2013, 10:31 PM
#66
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05-07-2013, 10:55 PM
#67
MBWorld Fanatic!
Shardul has been very helpful to me. Eurocharged has also been a very good company to deal with when there have been issues. This is no way bashing any one. I think it is very cool that people spend their time and invest their money to make performance parts for these cars. They are a great platform. If the R&D or quality control is not affordable/realistic I think the customer should be informed.
When you work on people's cars that spend between $30-60k, you need to have 100 percent confidence in any parts put on the car. Especially performance related things because everyone knows there is some risk involved.
IF this is true that spring steel was not used in this aftermarket pulley, I would really like to know why. I can partially blame myself for not doing a thorough enough inspection before installing the part, but now I'm going to have to call back a few customers as well as the person that owns the company I work for to tell them the part I installed on their car has a design flaw that was just recently realized. That is strike two with my customer who spent a lot of money on one of the earlier bolted hub 180mm crank pulleys, and it had an issue on its second installation. Eurocharged took their pulley back, and sent me a supercharger pulley free of charge. I do believe the technician that installed the pulley may have been partially to blame, but the new bolt was torqued correctly. I went in to detail with Jerry about what happened and in no way would I have blamed him for not wanting give me a free S/C pulley.
When I put this part on their car I told them it is a completely reliable part that uses a factory bearing, and talked up the part up pretty good. Now we know what has been brought to light in this thread. I'm very frustrated with this.
Knowing what I know now I FIRMLY believe that pinning the crank pulley is an absolute must, as well as using the AMG pulley holder.
Hopefully there is an easy fix for the supercharger pulley issue that is starting to appear.
When you work on people's cars that spend between $30-60k, you need to have 100 percent confidence in any parts put on the car. Especially performance related things because everyone knows there is some risk involved.
IF this is true that spring steel was not used in this aftermarket pulley, I would really like to know why. I can partially blame myself for not doing a thorough enough inspection before installing the part, but now I'm going to have to call back a few customers as well as the person that owns the company I work for to tell them the part I installed on their car has a design flaw that was just recently realized. That is strike two with my customer who spent a lot of money on one of the earlier bolted hub 180mm crank pulleys, and it had an issue on its second installation. Eurocharged took their pulley back, and sent me a supercharger pulley free of charge. I do believe the technician that installed the pulley may have been partially to blame, but the new bolt was torqued correctly. I went in to detail with Jerry about what happened and in no way would I have blamed him for not wanting give me a free S/C pulley.
When I put this part on their car I told them it is a completely reliable part that uses a factory bearing, and talked up the part up pretty good. Now we know what has been brought to light in this thread. I'm very frustrated with this.
Knowing what I know now I FIRMLY believe that pinning the crank pulley is an absolute must, as well as using the AMG pulley holder.
Hopefully there is an easy fix for the supercharger pulley issue that is starting to appear.
Last edited by layzie12g; 05-07-2013 at 11:15 PM.
05-07-2013, 11:21 PM
#68
MBWorld Fanatic!
I totally feel for you, it sucks having to go back to a customer! Consider this the OEM's who spent billions of dollars on R&D to make sure nothing goes wrong having freaking recalls all the time and that doesn't count all the things they don't recalls on "cough" gas tank "cough". My point is simply that no one can be 100 percent in the products they sell and if anyone ever tells you otherwise they just lied to your face. If we can help in anyway let me know!
Shardul has been very helpful to me. Eurocharged has also been a very good company to deal with when there have been issues. This is no way bashing any one. I think it is very cool that people spend their time and invest their money to make performance parts for these cars. They are a great platform. If the R&D or quality control is not affordable/realistic I think the customer should be informed.
When you work on people's cars that spend between $30-60k, you need to have 100 percent confidence in any parts put on the car. Especially performance related things because everyone knows there is some risk involved.
IF this is true that spring steel was not used in this aftermarket pulley, I would really like to know why. I can partially blame myself for not doing a thorough enough inspection before installing the part, but now I'm going to have to call back a few customers as well as the person that owns the company I work for to tell them the part I installed on their car has a design flaw that was just recently realized. That is strike two with my customer who spent a lot of money on one of the earlier bolted hub 180mm crank pulleys, and it had an issue on its second installation. Eurocharged took their pulley back, and sent me a supercharger pulley free of charge. I do believe the technician that installed the pulley may have been partially to blame, but the new bolt was torqued correctly. I went in to detail with Jerry about what happened and in no way would I have blamed him for not wanting give me a free S/C pulley.
When I put this part on their car I told them it is a completely reliable part that uses a factory bearing, and talked up the part up pretty good. Now we know what has been brought to light in this thread. I'm very frustrated with this.
Knowing what I know now I FIRMLY believe that pinning the crank pulley is an absolute must, as well as using the AMG pulley holder.
Hopefully there is an easy fix for the supercharger pulley issue that is starting to appear.
When you work on people's cars that spend between $30-60k, you need to have 100 percent confidence in any parts put on the car. Especially performance related things because everyone knows there is some risk involved.
IF this is true that spring steel was not used in this aftermarket pulley, I would really like to know why. I can partially blame myself for not doing a thorough enough inspection before installing the part, but now I'm going to have to call back a few customers as well as the person that owns the company I work for to tell them the part I installed on their car has a design flaw that was just recently realized. That is strike two with my customer who spent a lot of money on one of the earlier bolted hub 180mm crank pulleys, and it had an issue on its second installation. Eurocharged took their pulley back, and sent me a supercharger pulley free of charge. I do believe the technician that installed the pulley may have been partially to blame, but the new bolt was torqued correctly. I went in to detail with Jerry about what happened and in no way would I have blamed him for not wanting give me a free S/C pulley.
When I put this part on their car I told them it is a completely reliable part that uses a factory bearing, and talked up the part up pretty good. Now we know what has been brought to light in this thread. I'm very frustrated with this.
Knowing what I know now I FIRMLY believe that pinning the crank pulley is an absolute must, as well as using the AMG pulley holder.
Hopefully there is an easy fix for the supercharger pulley issue that is starting to appear.
05-07-2013, 11:22 PM
#69
MBWorld Fanatic!
05-07-2013, 11:37 PM
#70
MBWorld Fanatic!
You should ask Audi about their coil packs......
I work with the warranty end of all of the European companies and you guys would NOT believe some of the things they will not warranty. Brand new Jaguar with a rattle in the headliner. Sounded absolutely horrible. Not covered under warranty. If I had bought that car it would have landed some where in their showroom via their showroom window.
From what I have seen BMW is the best to work with. It seems they care the most about customer satisfaction.
I work with the warranty end of all of the European companies and you guys would NOT believe some of the things they will not warranty. Brand new Jaguar with a rattle in the headliner. Sounded absolutely horrible. Not covered under warranty. If I had bought that car it would have landed some where in their showroom via their showroom window.
From what I have seen BMW is the best to work with. It seems they care the most about customer satisfaction.
05-08-2013, 12:23 AM
#72
MBWorld Fanatic!
05-08-2013, 12:26 AM
#73
MBWorld Fanatic!
Dave I read a couple of your posts on another thread. Keep the info coming. This forum needs more people like you that have the proven technical experience with these cars.
