W211 AMG Discuss the W211 AMG's such as the E55 and the E63
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Nav: No DVD Please insert a Navi-DVD

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Old 09-19-2013, 11:18 PM
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2004 E55 (sold) 2012 E350 4M
Nav: No DVD Please insert a Navi-DVD

got this message on my command this week, anyone had this issue?

The nav disk is inserted, no scratches, clean.... Maybe just a bad Nav Drive?
Old 09-20-2013, 01:33 AM
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I've heard these drives do fail. I have the same thing. I just asked my dealer how much a new drive was. Parts guy looked it up, kinda did a double take, and then told me it was... TWO THOUSAND DOLLARS! Hahaha no.
Old 09-20-2013, 06:22 AM
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2004 E55,1969 300SEL6.3,2011 ML350 BlueTec Diesel,2005 ML400 CDI
Is the DVD an original or copy? You can also try inserting a DVD cleaning disk.
Old 09-20-2013, 01:55 PM
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have you tried to slide out and unplug the nav unit? usually that will reset it.
Old 09-20-2013, 02:11 PM
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Yeah they quoted me 410.00 for a new drive plus labor... 2,000 is a joke. I really just don't know if the drive is bad. It did this once before and then started working. I also remember seeing something in the TSB post about this issue.

Originally Posted by Denroll
I've heard these drives do fail. I have the same thing. I just asked my dealer how much a new drive was. Parts guy looked it up, kinda did a double take, and then told me it was... TWO THOUSAND DOLLARS! Hahaha no.
Yes original copy

Originally Posted by AgSilver
Is the DVD an original or copy? You can also try inserting a DVD cleaning disk.
No I will try that. Is it fairly easy?

Originally Posted by e50zero
have you tried to slide out and unplug the nav unit? usually that will reset it.
Old 09-20-2013, 10:14 PM
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my dvd was all scratched up when this happened. im just leaving it be. iphone has better nav by far...
Old 09-25-2013, 11:54 AM
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The DVD Navi drives do go bad as did mine at just 32K miles. First it was intermittent then became more frequent, ultimately tied to after driving for 20 or 30 mins. Drive replaced (under warranty thankfully) and issue fixed immediately, no problems since. Replacement procedure is simple, involving removing a few clips from the trunk liner and a couple of add'l screws. Drive slides out from the factory bracket, reconnect 2 plugs, slide the new one in. Much like switching out the DVD drive from your PC. Dealer sells drives for ~$400
Old 09-25-2013, 07:35 PM
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aftermarket warranty or factory? I have a 3rd party i wonder if they would cover....

Originally Posted by bierry
The DVD Navi drives do go bad as did mine at just 32K miles. First it was intermittent then became more frequent, ultimately tied to after driving for 20 or 30 mins. Drive replaced (under warranty thankfully) and issue fixed immediately, no problems since. Replacement procedure is simple, involving removing a few clips from the trunk liner and a couple of add'l screws. Drive slides out from the factory bracket, reconnect 2 plugs, slide the new one in. Much like switching out the DVD drive from your PC. Dealer sells drives for ~$400
Old 09-26-2013, 02:31 PM
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Aftermarket and covered this. Coverage terms and conditions vary widely as you know, even for the exact same product from the warranty company depending on which subversion the reseller offers.
Old 09-26-2013, 09:55 PM
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try www.fastoem.com they fixed mine for like 250

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