Alright so I took my 03 E55 to get the warranty service done on the fuel tank for the smell of fuel. Everything pertaining to the fuel tanks are covered, however the service advisor called me up and said because I don't have the resonators on the car and exhaust has been modified they have to charge me a 2hr labor charge to remove and refit the exhaust. Do you guys think I should pay them or speak with the service manager? Or do I kick my exhaust guy in the nuts for not putting back up the flanges? I sure there are more than on connections to take down the entire exhaust.
MBWorld Fanatic!
Strigoi
MBWorld Fanatic!
close
- Join DateJan 2010
- LocationRichmond, CA
- Posts:3,249
-
iTrader Positive Feedback0
-
iTrader Feedback Score(0)
- Vehicle(s) I drive2001 E320 Wagon, 2006 LBZ Silverado, 2007 E63 (sold), 2001 E55 (sold)
-
Likes:114
-
Liked:257 Times in 234 Posts
If it's more work for them due to the modification I don't see why you shouldn't have to pay some extra.
Your getting your fuel tank covered under warranty. What is 2 hours labor, I pay that in a heart beat. 
MBWorld Fanatic!
Normally, we unbolt the rear section of the exhaust. If you cut that out and now they have to take the whole exhaust down, yes, that's on you. There should be flanges in the middle of the car, if not, the next step is at the base of the manifolds, so it is more work.
E55Greasemonkey
MBWorld Fanatic!
close
- Join DateJul 2012
- LocationOrbiting the planet
- Posts:4,497
-
iTrader Positive Feedback0
-
iTrader Feedback Score(0)
- Vehicle(s) I driveThis place is a joke.
-
Likes:1,389
-
Liked:1,505 Times in 994 Posts
Yes that's pretty standard practice to charge the customer if the exhaust has been modified in a way which creates more work to remove it. Mercedes will not pay for the additional labor, so you will have to.






