Extended Warranty
Senior Member
Joined: Jan 2012
Posts: 395
Likes: 5
07 M6 | 09 RX-8 | 07 LGT Wagon | 17 Bolt
=N979Q;5589849]Strangely the dealer I just had do my A1 service said I don't qualify for an extended warranty. That confuses me because the dealer in Atllanta I bought the car from said I can get one, but should wait till I'm close on my factory warranty. My car as 27K on the car and was originally purchased in May of 10. I am the second owner. All services were handled by the Atlanta dealer.
Have you guys ever heard of not qualifying for a MB extended warranty? I'll either trade it in before it expires or go with a third party like EasyCare.
Thoughts?
Amdy
Have you guys ever heard of not qualifying for a MB extended warranty? I'll either trade it in before it expires or go with a third party like EasyCare.
Thoughts?
Amdy
My understanding is that second owners need to get a car certified before they can buy the extended limited warranty.
Ideally the dealer who sold you the car, sold it as CPO, making you qualified to buy the extended limited warranty.
Senior Member
Joined: Jul 2003
Posts: 348
Likes: 2
From: Houston, Tx
2015 C63S
As it was explained to me by a MBZ finance manager, Mercedes will not sell an extended warranty for all cars and it is a case by case basis. I am referring to when a car is still under its original warranty and me as the second owner want to extend that, so no referring to CPO cars. So for example I was considering buying an E63 from a Mercedes dealer in Nashville and it had a few years on its original warranty with very low miles but they opted to not do a CPO on it. So I contacted a finance manager at a Mercedes dealer here in Texas with the VIN and he checked to see if he could sell me a Mercedes warranty extension. On that particular car they would not do it. Not sure how they decide since that car, according to the manager in Texas, showed zero issues/problems in the Mercedes database.
Thread Starter
Senior Member
Joined: Aug 2010
Posts: 410
Likes: 1
From: NYC
W212 E63
As it was explained to me by a MBZ finance manager, Mercedes will not sell an extended warranty for all cars and it is a case by case basis. I am referring to when a car is still under its original warranty and me as the second owner want to extend that, so no referring to CPO cars. So for example I was considering buying an E63 from a Mercedes dealer in Nashville and it had a few years on its original warranty with very low miles but they opted to not do a CPO on it. So I contacted a finance manager at a Mercedes dealer here in Texas with the VIN and he checked to see if he could sell me a Mercedes warranty extension. On that particular car they would not do it. Not sure how they decide since that car, according to the manager in Texas, showed zero issues/problems in the Mercedes database.
Senior Member
Joined: Jan 2012
Posts: 395
Likes: 5
07 M6 | 09 RX-8 | 07 LGT Wagon | 17 Bolt
Its wierd for a dealer not to offer a car as CPO as its a cash cow for the dealer.
Makes one wonder if it did not qualify for CPO either for an undisclosed reason.
Most buyers expect CPO to be thrown in free but if a buyer offers to pay for it the dealer should jump on it.
Makes one wonder if it did not qualify for CPO either for an undisclosed reason.
Most buyers expect CPO to be thrown in free but if a buyer offers to pay for it the dealer should jump on it.
Senior Member
Joined: Jul 2003
Posts: 348
Likes: 2
From: Houston, Tx
2015 C63S
Its wierd for a dealer not to offer a car as CPO as its a cash cow for the dealer.
Makes one wonder if it did not qualify for CPO either for an undisclosed reason.
Most buyers expect CPO to be thrown in free but if a buyer offers to pay for it the dealer should jump on it.
Makes one wonder if it did not qualify for CPO either for an undisclosed reason.
Most buyers expect CPO to be thrown in free but if a buyer offers to pay for it the dealer should jump on it.
Last edited by Snipe656; Mar 26, 2013 at 10:53 AM.
Thread Starter
Senior Member
Joined: Aug 2010
Posts: 410
Likes: 1
From: NYC
W212 E63
Maybe i'm wrong, but sounds like you are trying to get into a car that MBZ will not CPO because of mods, even though its just wheels/tires....so if they will not CPO it, I can understand the logic in not wanting to take more warranty exposure beyond the initial time they are on the hook for.
Senior Member
Joined: Jul 2003
Posts: 348
Likes: 2
From: Houston, Tx
2015 C63S
I tried to clarify that in my previous post, Mercedes knew nothing about those wheels just the dealer in Nashville did. Not sure why I feel the need to defend myself on this but here is another example where I could have got the warranty extension. MB of North Houston had a C63 that we were considering trading my wife's BMW in on. This C63 did not have the original wheels on it and North Houston said because of the wheels they could not CPO it. I contacted a finance manager at a different dealership to find out how much a factory warranty extension would be. He gave me a price, the car for what ever reasons was one Mercedes would sell an extension on and we'd been the third owner had we got that car.
Last edited by Snipe656; Mar 26, 2013 at 01:26 PM. Reason: Spelling
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Senior Member
Joined: Jan 2012
Posts: 395
Likes: 5
07 M6 | 09 RX-8 | 07 LGT Wagon | 17 Bolt
I tried to clarify that in my previous post, Mercedes knew nothing about those wheels just the dealer in Nashville did. Not sure why I feel the need to defend myself on this but here is another example where I could have got the warranty extension. MB of North Houston had a C63 that we were considering trading my wife's BMW in on. This C63 did not have the original wheels on it and North Houston said because of the wheels they could not CPO it. I contacted a finance manager at a different dealership to find out how much a factory warranty extension would be. He gave me a price, the car for what ever reasons was one Mercedes would sell an extension on and we'd been the third owner had we got that car.
I'm just curious if you ever purchased an ELW, as 2nd owner on a non CPO car.
If so that's something I never thought possible.
Senior Member
Joined: Jul 2003
Posts: 348
Likes: 2
From: Houston, Tx
2015 C63S
What always baffled me is a lot of dealers will not even consider selling the warranty extension when not the original owner. I guess it baffled me because with the BMW we just sold it was my understanding BMW will sell an extension just so long as you own the car and its miles are before the factory warranty.
Thread Starter
Senior Member
Joined: Aug 2010
Posts: 410
Likes: 1
From: NYC
W212 E63
I'm just guessing here but i imagine MBZ has all sort of condition codes for cars when they bring it into their used inventory. So maybe they don't know about the wheels per se, but its sitting in the system that identifies it as having been modded/or not certifiable which shows up on the warranty guys dashboard. Kinda like when George Costanza tries to return that book but its been marked as having been in the bathroom....
I'm unclear as to whether you are in the E63 currently or not. If not, look for another car...looks like this one has bad karma.
Senior Member
Joined: Jul 2003
Posts: 348
Likes: 2
From: Houston, Tx
2015 C63S
If that were true then the same code would have triggered for that C63 we almost traded into.
We got out of the market for an E63 when we thought a overseas relocation was going to happen. So never bought one. When the transfer did not happen we considered a C63 because our driving needs had since changed. We were holding off to do an ED on a C63 later this year but delaying on that while waiting to sell off one of our homes. We might get nothing because since we moved we have just needed one of our four vehicles so kind of makes no sense to replace what we just sold.
We got out of the market for an E63 when we thought a overseas relocation was going to happen. So never bought one. When the transfer did not happen we considered a C63 because our driving needs had since changed. We were holding off to do an ED on a C63 later this year but delaying on that while waiting to sell off one of our homes. We might get nothing because since we moved we have just needed one of our four vehicles so kind of makes no sense to replace what we just sold.
Thread Starter
Senior Member
Joined: Aug 2010
Posts: 410
Likes: 1
From: NYC
W212 E63
If that were true then the same code would have triggered for that C63 we almost traded into.
We got out of the market for an E63 when we thought a overseas relocation was going to happen. So never bought one. When the transfer did not happen we considered a C63 because our driving needs had since changed. We were holding off to do an ED on a C63 later this year but delaying on that while waiting to sell off one of our homes. We might get nothing because since we moved we have just needed one of our four vehicles so kind of makes no sense to replace what we just sold.
We got out of the market for an E63 when we thought a overseas relocation was going to happen. So never bought one. When the transfer did not happen we considered a C63 because our driving needs had since changed. We were holding off to do an ED on a C63 later this year but delaying on that while waiting to sell off one of our homes. We might get nothing because since we moved we have just needed one of our four vehicles so kind of makes no sense to replace what we just sold.
I recently got quoted $3gs for an extra 3/75K by a lady at MBZ and she didn't have any information on my car and was ready to sell it to me on the phone...I bet she woulda re-traded if she started doing paperwork and she found something she didn't like. Point is, most salespeople want to hook you as fast as possible and work out the details later.
Anyways, we're all just stabbing in the dark here. There must be a reason Mark won't sell it to you, especially if he did a little homework for you on the car. I mean, he's not selling you the car, he's selling warranties so cant see where he would benefit from steering you to another vehicle.
Maybe its time to move over to an Equus. I hear they give 10 years...Either way good luck with your search.
Senior Member
Joined: Jul 2003
Posts: 348
Likes: 2
From: Houston, Tx
2015 C63S
In both my stated examples I contacted the same exact person about the warranty extensions. I am not searching for anything presently. I was trying to show that my experience matches a previous posters experience about MB not willing to sell their warranty extension in all cases.
Senior Member
Joined: Jan 2012
Posts: 395
Likes: 5
07 M6 | 09 RX-8 | 07 LGT Wagon | 17 Bolt
It's probably better you didn't buy a C63.
The new model is comming out soon and should be lighter and have a DCT.
I'm keeping an eye out for it as MCT and weight are my only real gripes with my E63.
The new model is comming out soon and should be lighter and have a DCT.
I'm keeping an eye out for it as MCT and weight are my only real gripes with my E63.
Senior Member
Joined: Jul 2003
Posts: 348
Likes: 2
From: Houston, Tx
2015 C63S
It is a ways off though BUT I have partially been dragging feet because of it coming.
Junior Member
Joined: May 2006
Posts: 44
Likes: 0
From: Nor-Cal
2010 E63
I just purchased a 2010 CPO E63 this week and I was told the extended warranty is only offered to CPO vehicles. The CPO added 1 year and to 100,000 miles after the existing warranty is up, the 2 yr extended warranty increased the it to 135,000 miles. So my warranty coverages until 04/2017 and to 135,000 miles.
