Extended Warranty

Subscribe
Aug 17, 2016 | 02:28 AM
  #1  
So my car's factory warranty end Sep 25th. I got a quote of $4600 for 5 year/75k miles but what I don't understand is supposedly the 5 years starts from the original in service date which really means i get only a year from the time i buy the warranty and roughly 30k miles as I currently have about 45k on it. Is this really how these extended warranties work? It just doesn't make sense but i confirmed this with the finance guy at the dealer.
Reply 0
Aug 17, 2016 | 08:33 AM
  #2  
Fidelity Warranty
I purchased a policy from Fidelity. This is the company that Audi uses for their dealer aftermarket program. You can get your car serviced at MB dealer or an indy and still be covered.

Troy Dietrich
Factory Discount Warranty / Toyota & Ford of Greenfield
Fathers & Sons Volkswagen, Audi, Porsche
& Kia of West Springfield
Tel. 413-772-0989
Fax. 413-774-2247
Web. http://www.FD-Warranty.com
Reply 0
Aug 17, 2016 | 11:57 AM
  #3  
I had terrible experience with Fidelity with my C63 AMG that a Mercedes dealer sold me years ago. Only go with MBUSA written policies.
Reply 0
Aug 17, 2016 | 12:15 PM
  #4  
Fidelity
Yes, for the same program at the same or similar cost, I'd prefer to have bought a MB policy.

Fidelity offered coverage for an additional 100,000 miles (above my current mileage) 6 years coverage and cost $1000 less than a MB policy with less coverage.

Nothing wrong with buying the MB policy. I just preferred to save the money, and take the better coverage.

One other point to consider is if there are plans to tune the car, a MB warranty is a risky purchase.
Reply 0
Aug 17, 2016 | 12:25 PM
  #5  
Go give the MB dealer people in the extended warranty thread a call. Seems expensive to me and some of them sell them at only $50-100 over cost.....
Reply 0
Aug 17, 2016 | 06:19 PM
  #6  
Quote: the 5 years starts from the original in service date
That sucks. Not much left then.

Quote: 6 years coverage
Does this mean 6 years from the in-service date?
Reply 0
Aug 17, 2016 | 06:50 PM
  #7  
Question on 6 years
The six years started when I purchased the policy and had nothing to do with the in service date.
Reply 0
Aug 18, 2016 | 07:24 PM
  #8  
Quote: Fidelity offered coverage for an additional 100,000 miles (above my current mileage) 6 years coverage and cost $1000 less than a MB policy with less coverage.
How much did you pay for that Fidelity coverage, if you don't mind me asking? Is that for your S4? You can also PM me if you like.

I called Fidelity 2 years ago, and I was told the coverage has to be purchased and start when the car is still under factory warranty. Is that right? That means 4 years from the in-service date for MB's. Does that mean if you get Fidelity close to factory warranty's expiration, you can drive the same MB for 10 years from in-service date while covered?
Reply 0

MB World Stories

The Best of Mercedes & AMG

Explore
story-0

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-1

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-2

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-3

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-4

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-5

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-6

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-7

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-8

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-9

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
Aug 18, 2016 | 08:07 PM
  #9  
Fidelity warranty
Fidelity will not sell direct. You must buy it from car dealers (thus the contact info I provided for Troy).
I think I paid about $3200. There are different levels of coverage and the coverage also is dependent based upon the car's mileage. In my case, I purchased the policy before 35,000 miles. I bought the top of the line, bumper to bumper coverage. I think the deductible is $200 per incident.

I never purchased an aftermarket warranty for any of my S4s. Had I known that Fidelity was the actual entity covering the extended warranty (not AoA), I definitely would have purchased a policy.

If you troll the Audizine forum for S4s, you'll find numerous recommendations to buy the warranty from Troy.
Reply 0
Aug 18, 2016 | 08:54 PM
  #10  
Obviously, people who leave reviews are typically the unhappy ones, but still worth reading:

https://www.consumeraffairs.com/auto.../fidelity.html
Reply 0
Aug 19, 2016 | 11:01 AM
  #11  
When I had a stuck injector on my C63 AMG, the bill to repair was $2500 from my Mercedes dealer. Fidelity would only pay $600, and I had to fight tooth and nail with the Fidelity reps. They are obviously trained to avoid paying anything. They wouldnt pay for AMG tech rates, nor do all the compression tests to ensure motor was safe. And even though the other injectors needed to be replaced, they would not cover that until they failed, no matter how bad they looked.

I had the highest level Fidelity plan. Essentially they wanted a Pep Boys type of repair job, not AMG level. Was frustrating that I had even bought the warranty, and car, from Mercedes.

I ended up getting MBUSA involved, and they were kind enough to help out because I had only been 2 months past my warranty, and the car had very low miles. Thats why I'm still a Mercedes customer with my E63 now. They stood behind me and helped me out.
Reply 0
Aug 19, 2016 | 12:04 PM
  #12  
Quote: When I had a stuck injector on my C63 AMG, the bill to repair was $2500 from my Mercedes dealer. Fidelity would only pay $600, and I had to fight tooth and nail with the Fidelity reps. They are obviously trained to avoid paying anything. They wouldnt pay for AMG tech rates, nor do all the compression tests to ensure motor was safe. And even though the other injectors needed to be replaced, they would not cover that until they failed, no matter how bad they looked.

I had the highest level Fidelity plan. Essentially they wanted a Pep Boys type of repair job, not AMG level. Was frustrating that I had even bought the warranty, and car, from Mercedes.

I ended up getting MBUSA involved, and they were kind enough to help out because I had only been 2 months past my warranty, and the car had very low miles. Thats why I'm still a Mercedes customer with my E63 now. They stood behind me and helped me out.
Dang what is one to do! who do you buy an extended warranty from?
Reply 0
Aug 19, 2016 | 12:51 PM
  #13  
Quote: Dang what is one to do! who do you buy an extended warranty from?
It sounds like the safest thing to do would be to pay the premium and get a MB extended warranty. The extended warranty thread has recommendations on who to buy them from so you don't get hosed on extreme mark-ups.
Reply 0
Aug 19, 2016 | 06:01 PM
  #14  
Quote: It sounds like the safest thing to do would be to pay the premium and get a MB extended warranty. The extended warranty thread has recommendations on who to buy them from so you don't get hosed on extreme mark-ups.

A thread on best places to get MB Warranty. I bought mine a couple years ago from a benz dealer in WI. Saved me almost $6K versus what my local dealer quoted me. I got the dealer off this thread. It's an old thread so best to go towards the later pages for best dealers as it changes over the years.

https://mbworld.org/forums/extended-...-warranty.html
Reply 0
Aug 20, 2016 | 03:11 AM
  #15  
Quote: A thread on best places to get MB Warranty. I bought mine a couple years ago from a benz dealer in WI. Saved me almost $6K versus what my local dealer quoted me. I got the dealer off this thread. It's an old thread so best to go towards the later pages for best dealers as it changes over the years.

https://mbworld.org/forums/extended-...-warranty.html
I got mine from the same dealer in WI just last week - highly recommended for sure!
Reply 0
Aug 21, 2016 | 12:57 PM
  #16  
I don't intend to be rude or offensive but has anyone "used" their ELW? I like to think, and so far I believe, the W212 to be pretty bulletproof under normal and spirited driving conditions. Just curious... Thx!
Reply 0
Aug 21, 2016 | 01:27 PM
  #17  
Quote: I don't intend to be rude or offensive but has anyone "used" their ELW? I like to think, and so far I believe, the W212 to be pretty bulletproof under normal and spirited driving conditions. Just curious... Thx!
The other thing about the MB ELW is that it is refundable up until the point it starts, after which if you decide to cancel it, you can get a pro-rated refund.
Reply 0
Aug 21, 2016 | 01:57 PM
  #18  
Quote: I don't intend to be rude or offensive but has anyone "used" their ELW? I like to think, and so far I believe, the W212 to be pretty bulletproof under normal and spirited driving conditions. Just curious... Thx!
This is the same thing my service advisor said to me. With a cost of $4600 to net a years worth of coverage i think i'm just gonna pass on it and get a tune instead. I hope it won't come back to bite me in the butt down the road. I've had the car for over a year and 12k miles with no issues other than a couple of minor things i would be happy to pay for. Now if i can only decide on which tune to get... obviously RennTech would be my first choice i'm trying to justify the outrageous price difference.
Reply 0
Subscribe
Currently Active Users (1)
 
story-0

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-1

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-2

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-3

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-4

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-5

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-6

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-7

Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-8

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-9

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE