Go Back  MBWorld.org Forums > Mercedes-Benz AMG Vehicles > E55 AMG, E63 AMG, E43AMG (W210, W211, W212,W213) > W212 AMG
All four red calipers clear coat peeling...Mercedes won’t warranty! >

All four red calipers clear coat peeling...Mercedes won’t warranty!

Notices
W212 AMG Discuss the W212 AMG's such as the E63
Sponsored by:
Sponsored by:

All four red calipers clear coat peeling...Mercedes won’t warranty!

 
Old 06-12-2019, 03:22 AM
  #1  
Newbie
Thread Starter
 
Join Date: Jun 2019
Location: SF Bay Area
Posts: 7
Likes: 0
Received 0 Likes on 0 Posts
2014 E63 S AMG sedan
All four red calipers clear coat peeling...Mercedes won’t warranty!

All 4 calipers have started peeling on my 2014 E63S and Mercedes customer care denied the claim. Only 42k miles and barely 8 months into my CPO worthless warranty.

For those of you with red calipers still under original warranty you better check them now/regularly before it happens to you.





gsrdude is offline  
Old 06-12-2019, 09:42 AM
  #2  
Newbie
 
Join Date: Oct 2018
Posts: 12
Received 1 Like on 1 Post
E63S
I was just in for service B and one of my rear calipers are peeling. Still under factory warranty and they denied my claim.
Called another dealer in the area the service advisor said it should not be an issue getting it warrantied but needs service manager to look at it.

Maybe try a different MB dealer?
ChiTownE63S is offline  
Old 06-12-2019, 09:53 AM
  #3  
MBWorld Fanatic!
 
PeterUbers's Avatar
 
Join Date: Jun 2004
Location: Chicago, IL
Posts: 8,680
Likes: 0
Received 489 Likes on 412 Posts
2014 E63S, 2014 Acura MDX, 2008 Infiniti G35x
It does seem dealer dependent but it seems the OP opened a case with Mbusa?
PeterUbers is offline  
Old 06-12-2019, 10:37 AM
  #4  
Newbie
Thread Starter
 
Join Date: Jun 2019
Location: SF Bay Area
Posts: 7
Likes: 0
Received 0 Likes on 0 Posts
2014 E63 S AMG sedan
Denied by the area/regional manager after opening a case with customer service. They say paint is not covered under CPO.

The CPO list says vehicle paint and trim is excluded from CPO, but calipers are covered. My interpretation is that calipers are covered (period) and vehicle paint is referring to the cars paint job.

According to “customer care” the area manager has the last word. I can’t just go to another dealer since they all have the same area manager

$110,000 car, 42k miles and not even 5 years old yet.....
gsrdude is offline  
Old 06-12-2019, 11:07 AM
  #5  
MBWorld Fanatic!
 
PeterUbers's Avatar
 
Join Date: Jun 2004
Location: Chicago, IL
Posts: 8,680
Likes: 0
Received 489 Likes on 412 Posts
2014 E63S, 2014 Acura MDX, 2008 Infiniti G35x
I would call Mbusa then ... and discuss with them and open a case with the bbb against Mbusa; also write a respectfully worded letter to the Mbusa ceo and Mail is us snail mail. You would be surprised what you can still accomplish by mail.

the cost of the car has nothing to do with caliper paint peeling. There's no special paint they use because the car is that expensive new. It's a Brembo caliper with a defect in the paint

i feel your pain, I fought benz twice and won

Last edited by PeterUbers; 06-12-2019 at 11:13 AM.
PeterUbers is offline  
Old 06-12-2019, 11:11 AM
  #6  
Newbie
Thread Starter
 
Join Date: Jun 2019
Location: SF Bay Area
Posts: 7
Likes: 0
Received 0 Likes on 0 Posts
2014 E63 S AMG sedan
Originally Posted by PeterUbers View Post
I would call Mbusa then ... and discuss with them and open a case with the bbb against Mbusa
I did call Mbusa. They denied it after waiting about a week while they reviewed everything. Just decided it’s not covered under CPO warranty and no good will, no exception, nothing. Just that all paint is excluded.
gsrdude is offline  
Old 06-12-2019, 11:14 AM
  #7  
Newbie
Thread Starter
 
Join Date: Jun 2019
Location: SF Bay Area
Posts: 7
Likes: 0
Received 0 Likes on 0 Posts
2014 E63 S AMG sedan
They also denied my wife’s 2013 c250 mars red paint car that all of the clear coat is falling off. A known TSB problem with multiple lawsuits pending.

Interesting, red paint and red calipers all having similar problems and Mbusa gives me the finger....
gsrdude is offline  
Old 06-12-2019, 12:22 PM
  #8  
Senior Member
 
HPMan's Avatar
 
Join Date: Dec 2013
Location: Vancouver, BC
Posts: 338
Received 16 Likes on 13 Posts
2014 E63 S
MB Canada denied my claim for the same under my factory warranty, however, eventually replaced the calipers on a goodwill basis.
HPMan is offline  
Old 06-12-2019, 12:45 PM
  #9  
Senior Member
 
Join Date: Mar 2005
Posts: 489
Likes: 0
Received 2 Likes on 2 Posts
Too many to list
Mine was also denied and car was still under B2B warranty. BS warranty for sure!
diamondblak05 is offline  
 

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: All four red calipers clear coat peeling...Mercedes won’t warranty!


Contact Us - About Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: