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Customer E63 Deliveries - Update please

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Old 12-07-2017, 02:51 PM
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2018 E63S
European Delivery y.

I was set to fly to Germany to pick up my E63s when I received an email from MBUSA that my car might not be available for delivery on the appointed day. I later received an additional email quoting the factory as saying there is a quality hold on all E63 automobiles at this time. MBUSA kindly offered the use of a new 2018 S class for our stay. Has anyone else heard anything about quality holds?
Old 12-07-2017, 03:03 PM
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Sorry to hear that. Mine was delivered in Germany on Nov 6 as scheduled despite rumors of a hold coming. The build date was 10/10/17 and the car was fantastic, no issues noted. Would be interested in hearing more about what issue in particular they're seeing.

Just noted an hour ago that the ship left the dock in Bremerhaven bound for the US, so my car will be in the states in a few weeks. We'll see if any kind of a hold happens state side as a result of what you're hearing.

BTW, the E63 felt like a super tanker on some of the small streets and parking garages over there in Germany and nearby countries. An S class isn't that much bigger, but will be tight in places for sure.
Old 12-07-2017, 03:09 PM
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Originally Posted by Gr8 Ape
I was set to fly to Germany to pick up my E63s when I received an email from MBUSA that my car might not be available for delivery on the appointed day. I later received an additional email quoting the factory as saying there is a quality hold on all E63 automobiles at this time. MBUSA kindly offered the use of a new 2018 S class for our stay. Has anyone else heard anything about quality holds?
Car build was late November, completed early December. Car was shipped out with no hold a few days ago, it's now undergoing PDI and will be delivered to me on Tuesday, if there are no hold ups. This is a RHD car, so, unsure if this is relevant to you.
Old 12-07-2017, 04:50 PM
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Originally Posted by Aamir_
Car build was late November, completed early December. Car was shipped out with no hold a few days ago, it's now undergoing PDI and will be delivered to me on Tuesday, if there are no hold ups. This is a RHD car, so, unsure if this is relevant to you.
Curious. My car was built in early to mid November. Delivery was to be next week. If there’s an issue with the car, I’d much rather have it addressed at the factory.
Old 12-07-2017, 06:57 PM
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Originally Posted by Gr8 Ape
Curious. My car was built in early to mid November. Delivery was to be next week. If there’s an issue with the car, I’d much rather have it addressed at the factory.
Totally my bad, was being a bit air-headed. My car finished build on the 29th of November.

Yeah, I'd hope any issues were sorted, but tbh I have faith in the MB Warranty. Should be alright, I hope. If not.. Well..
Old 12-07-2017, 07:08 PM
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Just watched Parker (Vehicle Virgins) European Delivery video - or not, as it turns out.

The hold is real. Somehow he didn’t get the message and flew all the way to Germany and made it to the delivery center only to learn he wasn’t getting the car. They provided a S 560 loaner.

Bummer for him!

Having just been through the process I know how excited he was, and I can’t imagine how frustrating that must have been.
Old 12-08-2017, 11:41 AM
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Wow. I'd raise holy hell if that happened to me. Eff the S loaner. How about reimburse me for airfare and hotels?
Old 12-08-2017, 01:32 PM
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This really sucks! Seems like cars for the european market is also delayed..

My car should have been through Bremerhaven at the moment, and on the boat to Norway.. It's still in Sindelfingen..

I've booked my flight to Oslo friday december 15 with the plan to get it wrapped up from december 20 to december 22.. And then driving it to Tromsø which is 1800km (1200 miles) north of Oslo on christmas day..
I actually have to be in Tromsø december 28 to do the rear diff oil change before shipping the car on a boat to Longyearbyen where I live. My flight from Tromsø leaves january 1. and I need to be on it..
My dealer had no news today, they didn't even know about the delay..
Old 12-08-2017, 04:19 PM
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Originally Posted by 78degrees
This really sucks! Seems like cars for the european market is also delayed..

My car should have been through Bremerhaven at the moment, and on the boat to Norway.. It's still in Sindelfingen..

I've booked my flight to Oslo friday december 15 with the plan to get it wrapped up from december 20 to december 22.. And then driving it to Tromsø which is 1800km (1200 miles) north of Oslo on christmas day..
I actually have to be in Tromsø december 28 to do the rear diff oil change before shipping the car on a boat to Longyearbyen where I live. My flight from Tromsø leaves january 1. and I need to be on it..
My dealer had no news today, they didn't even know about the delay..
Getting really worried, it looks like my car was one of the last few to get out before they discovered whatever the problem is. Curious as to what this problem is...
Old 12-10-2017, 07:27 PM
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Parker got his E63S! Don't know if they did something special for him or if they were able to resolve the hold for the other E63S' as well.

Old 12-10-2017, 08:13 PM
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Originally Posted by E634Me
Just watched Parker (Vehicle Virgins) European Delivery video - or not, as it turns out.
https://youtu.be/clZARLZ4LcI

The hold is real. Somehow he didn’t get the message and flew all the way to Germany and made it to the delivery center only to learn he wasn’t getting the car. They provided a S 560 loaner.

Bummer for him!

Having just been through the process I know how excited he was, and I can’t imagine how frustrating that must have been.
Wow... my 2 least favorite car personalities in ONE video... the horror!
Old 12-11-2017, 10:57 AM
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The status for my car was updated during the weekend, it now says "Delay in production."
Old 12-11-2017, 12:34 PM
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Mine's just been loaded on a truck, due for delivery to me tomorrow at 12pm. Truck driver very kindly grabbed a couple of pictures for me.


Old 12-19-2017, 10:10 AM
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Todays update was not what I hoped for..
The delay in production for AMG vehicles is caused by problems with AMG brakes, my car was originally scheduled for production in october, then changed to november (caused by human ****up here in Norway).
When the car should have been finished in production it suddently got a new status "Delay in production", and today the delivery date was changed to january 19..
This really sucks!
Old 12-19-2017, 10:26 AM
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shortage in brake parts ?

I went thru similar delay (without receiving any explanation in Sept and pushed back to mid Oct) and finally I am getting the car later this week, nearly 8 weeks in delay.
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Old 12-19-2017, 10:40 AM
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From what I was told it's not shortage.. I believe the problem is defective parts.
Old 12-19-2017, 10:59 AM
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Which brakes did you choose, or does it affect all brakes?
Old 12-19-2017, 11:04 AM
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I went for the steel brakes, I can't say for sure but believes it only affects the steel brakes..
I checked it out and it seems like Vehicle Virgins car also has the steel brakes.. This may explain why his car wasn't ready when he arrived to pick it up..
Old 12-19-2017, 11:13 AM
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I sure hope it does not mean all prior production cars (that are already on the roads) have this defective parts issue.
Old 12-21-2017, 11:34 AM
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After yesterdays visit at the dealership, they could tell me there is an ongoing campaign for E63 S brakes, this applies to 213289 (and 213089 I guess).
I'm not sure if this applies to all vehicles, just a few or maybe even only the cars currently in production.
Old 01-05-2018, 02:32 PM
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Hi All, I’ve never posted anything on any forums before so hopefully this is the right spot for this. I finally got my E63s yesterday in selenite grey, super excited about it but didn’t come the way I expected. I was hoping it camp with the intelligent package but I was told since I got the performance seats it cancels that package out? Is this true? I’m not sure if I should care or not that the car is missing that package, too late now I guess now that I’ve signed the contract. I’m leasing the car and planning on getting a new one in 2 years. Definitely a sick car and can’t wait to drive it on some dry roads once the snow melts.
Old 01-05-2018, 02:37 PM
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Originally Posted by ShaundBC
Hi All, I’ve never posted anything on any forums before so hopefully this is the right spot for this. I finally got my E63s yesterday in selenite grey, super excited about it but didn’t come the way I expected. I was hoping it camp with the intelligent package but I was told since I got the performance seats it cancels that package out? Is this true? I’m not sure if I should care or not that the car is missing that package, too late now I guess now that I’ve signed the contract. I’m leasing the car and planning on getting a new one in 2 years. Definitely a sick car and can’t wait to drive it on some dry roads once the snow melts.
Are you referring to Advance Lighting Package with intelligent lighting system?
Old 01-05-2018, 02:40 PM
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Are you referring to Advance Lighting Package with intelligent lighting system?

No I’m referring to the intelligent drive package with the semi autonomous driving and lane departure assist, speed sign recognition etc. The car came with the auto headlights for dimming and brights.
Old 01-05-2018, 02:42 PM
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Originally Posted by ShaundBC
Are you referring to Advance Lighting Package with intelligent lighting system?

No I’m referring to the intelligent drive package with the semi autonomous driving and lane departure assist, speed sign recognition etc. The car came with the auto headlights for dimming and brights.
I believe that's called the premium package. You can get it with the sport seats.
Old 01-05-2018, 02:44 PM
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AMG Premium Package for AMG Performance seats:


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