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So to add to the bulls!t of my ordering process, I found that there is a noticeable scratch on the tailgate of the car. This car still sits at the Greenwich dealer and finally has the MSO, which means I can legally register it. Problem now is two-fold:
* there is a scratch that I'm told cannot be repaired given the matte paint. See pic below...
* milage was a bit higher than expected: 32mi. When I bought my 2014 AMG wagon, it had 7mi. So WTF accounts for the extra milage? Stories from salesmen are crazy, such as cars being taken off the production line and driven on the test track. Ha... not cool if true, esp on an engine with a distinct break-in period.
Part of me just says 'fuq it, I've waited too long and I'll only live once..." And after talking to MB USA in Atlanta, the recourse falls entirely on the El Cajon dealership as the FD paperwork was in fact cancelled and this was just a domestic purchase. All of this has left such a bitter taste for me that I don't ever plan to recommend the El Cajon salesman and I may never to another FD from MB again. I just hope this is the last of the issues with this car...
After so many threads you made about this car and dealer... I would simply not accept the car and that's it. We all will breathe with relief here.
I agree, with the pain that you have dealt with is pure bull****. I would not accept the car, and 32 miles is high for a brand new car. My car when I took delivery had 9 miles on it. Makes no sense how you have 32 miles. The most it should have is 10 miles. 32 miles is the distance from my house in queens to my job in long island which is a minimum 40 min drive.
I'm sure a reputable body shop can fix that scratch...on the dealer's dime of course. Every car I've order brand new never had more than 10 miles on the odo. In my mind, it almost seems while lost in transit, someone was doing donuts with it. After all the headaches, I would not let that dealer have my hard earned money.
I agree, with the pain that you have dealt with is pure bull****. I would not accept the car, and 32 miles is high for a brand new car. My car when I took delivery had 9 miles on it. Makes no sense how you have 32 miles. The most it should have is 10 miles. 32 miles is the distance from my house in queens to my job in long island which is a minimum 40 min drive.
My 63 had 72 miles when I got that, previous R35 GT-R had 90 miles, my previous Lexus had 48 miles and etc. Only one car I ever had that had 3 miles on delivery was ordered car which I've been waiting for 4 months.
I don't care this is an additional reason to get a discount for me.
His car was traveling around the country and world as well I would not be surprised if that had over 100 miles on it.
My 63 had 72 miles when I got that, previous R35 GT-R had 90 miles, my previous Lexus had 48 miles and etc. Only one car I ever had that had 3 miles on delivery was ordered car which I've been waiting for 4 months.
I don't care this is an additional reason to get a discount for me.
His car was traveling around the country and world as well I would not be surprised if that had over 100 miles on it.
All you cars with more than 10 miles on them probably meant they were sitting on a lot somewhere and people test drove them or management drove them. If they were special ordered directly from the factory, it should not have more than 10 miles.
My car had 4 miles on it as I recall when delivered in Germany. When dropped off for shipment to the states it had 1323 miles on it.
When I went to pick it up from the dealership in Germantown after it arrived in the states, the mileage was higher - more than 4 or 10 additional miles. I don't recall the number now, but less than an additional 30 miles. The car seemed in order and as it was already broken in following the ED trip, I figured any "test" driving wouldn't have been any harder than what I would do.
In the case of a brand new car, I'd have been more interested in just how those extra miles appeared.
All you cars with more than 10 miles on them probably meant they were sitting on a lot somewhere and people test drove them or management drove them. If they were special ordered directly from the factory, it should not have more than 10 miles.
I did not say they've been ordered by me.
I don't care who was sitting there, I do care about how it looks like and if there are no problems (scratches and etc) I don't care.
BTW if you ordering a car you are not the 1st who is sitting there. Factory workers, shipping port workers, delivery port workers, a trucker who is delivering your car to the dealer, dealer workers, etc. Many new cars can have some miles on it and it doesn't mean your car was a test-drive vehicle (not applying to cheap toyota and different cheap cars), about GT-R it was facelifted model and was taken to a couple car shows as a part of advertisement of new dealership, then to the shop to do full PPF wrap and etc. Same about my current car.
But that gave me a huge discount on both and it's still a new car, with no problems, like 6 months of wait time and then participate in a chase to find your car around the country and got a scratched car at the end. boom.
One more thing: miles are just numbers, your car can be dead with 5k miles on it and can be amazing with 50k miles. It depends on how you treat it and not about how many people were sitting there.
Last edited by Mandarin; Mar 29, 2019 at 01:51 PM.
I don't care who was sitting there, I do care about how it looks like and if there are no problems (scratches and etc) I don't care.
BTW if you ordering a car you are not the 1st who is sitting there. Factory workers, shipping port workers, delivery port workers, a trucker who is delivering your car to the dealer, dealer workers, etc. Many new cars can have some miles on it and it doesn't mean your car was a test-drive vehicle (not applying to cheap toyota and different cheap cars), about GT-R it was facelifted model and was taken to a couple car shows as a part of advertisement of new dealership, then to the shop to do full PPF wrap and etc. Same about my current car.
But that gave me a huge discount on both and it's still a new car, with no problems, like 6 months of wait time and then participate in a chase to find your car around the country and got a scratched car at the end. boom.
One more thing: miles are just numbers, your car can be dead with 5k miles on it and can be amazing with 50k miles. It depends on how you treat it and not about how many people were sitting there.
I didn't say you ordered them...I said "if they were special ordered", they shouldn't have more than 10 miles from the factory. From the OP's other post, it seemed he special ordered (european delivery) direct from mercedes. I agree that miles is just a number; but when you're paying $130K, it better have no scratch or any other imperfections...and the lesser the miles, the better. Enjoy your Friday!
I didn't say you ordered them...I said "if they were special ordered", they shouldn't have more than 10 miles from the factory. From the OP's other post, it seemed he special ordered (european delivery) direct from mercedes. I agree that miles is just a number; but when you're paying $130K, it better have no scratch or any other imperfections...and the lesser the miles, the better. Enjoy your Friday!
Whatever, we have a guy here who got all these troubles and this is suck.
Man that sucks. Unless they gave me a substantial discount, I wouldn't take it. I'd rather order it again through a better dealer or go find a used one. Sucks but I wouldn't take that crappy experience and let them get away with it.
1) That scratch can be repaired. It just requires a repaint of the panel. If it had happened on the boat they would have done it at the VPC. Maybe they missed it. Who knows where it occurred. But it can be fixed. It will be expensive as it requires repainting that entire body panel. A very good paint shop or the VPC paint shop would match it perfectly.
2) The miles could have occurred at the docks, at the dealership or by the trucker who transported it. One of my friends bought a brand new Porsche from a dealer up north, and the trucker drove it in his transporter all the way to central florida, and then drove the car itself to Miami adding another 400 miles to the odometer. Usually there should be photos to track the mileage at every stage so you can trace who did it.
You could always reject it. To me March is not a compelling time to buy a 2019. There will be big discounts on these cars in a few months.
The folks at Protective Film Solutions told me at one of the events I attended that they have someone who is really good a paint correction work and that some corrections can be done on magno finishes without requiring a full respray of the panel. The person apparently can blend in with an airbrush very well.
But with all the problems you've had with this order, maybe this is your chance to walk away somewhat intact, especially since you were looking to get out from under the car for other reasons.
Given how the ED program works, I assume you've been making payments on the car, so not sure if they'd agree to back all that out and refund you the cost of money and all fees and such.
At this point, seems you have enough ammo to take a shot.
im told by enough people at MB USA that the miles are not that nuts. This car has been shipped more than most cars so it’s just a matter of circumstances. If this engine is worth what we pay for it, then it’s ok even with an early joy ride.
As for the paint, I’ll ask for some split of the cost to wrap the xpel matte wrap for the car. I was at the Greenwich shop today and the scratches are only visible from the right angle.
We only live once... I want to drive now. Sadly the paper work is still messed up so I won’t have it until Monday or Wednesday... seller has been non-responsive to me. I wonder why. Now I hear he is retiring.
If the originating salesman in CA is the one who gets the commission on this sale I'd be super pissed if I were in your shoes!
Hopefully Greenwich isn't your servicing dealership as I haven't had the best experience with SA's there when it comes to AMG vehicles.
So yesterday morning I told them that I'll just take the ****, but then I was told I can't register the car b/c the salesman at the El Cajon dealer misspelled my wife's last name on the sales form... so NYS will not accept until corrected and matches all the other paper work. Problem gets worse as not a single person from El Cajon responded for two business days. I'm sofa king angry about the whole experience.
Greenwich is to blame for this too: the salesman who sold me my '14 AMG wagon got me to pay full MSRP, but when I asked for Factory Delivery on the new model, he just played stupid... said he got no commission and wasn't worth it. He soon quit after that, and I went to CA dealer. HUGE mistake on my part.
So yesterday morning I told them that I'll just take the ****, but then I was told I can't register the car b/c the salesman at the El Cajon dealer misspelled my wife's last name on the sales form... so NYS will not accept until corrected and matches all the other paper work. Problem gets worse as not a single person from El Cajon responded for two business days. I'm sofa king angry about the whole experience.
Greenwich is to blame for this too: the salesman who sold me my '14 AMG wagon got me to pay full MSRP, but when I asked for Factory Delivery on the new model, he just played stupid... said he got no commission and wasn't worth it. He soon quit after that, and I went to CA dealer. HUGE mistake on my part.
Dude, at this point if I was in your shoes I would not take the car. This is out of control. I would have my lawyers dealing with this bull**** and getting in touch with MBUSA for this crap. I am so sorry to hear about this man. Hopefully things will work out.
Just from an outside perspective, but if they think you're eager about the car and are a "sure thing" they're probably taking your patience for granted, hence the slow responses and slap-dash nature of their communications with you. I'd tell them you're backing out. I suspect suddenly realizing that they'll be sitting on it for months and likely into the next model year considering how late it is in the model year that they'll change their tune, and maybe even TRY to work for your business. I can't tell you how much money I've saved just walking a way from dealers that were obviously taking my perceived eagerness (I'm just no-nonsense and proactive) for granted.
Take my advice or not, but I wouldn't give that dealership a dime, not unless they gave you an offer you'd be insane to turn down, otherwise you're just rewarding their unacceptable business practices.
Whenever something goes that bad for me I just decide it wasn't to be and move on. I realized life is too good to live with the aggravation and bad feelings.
Remember: Money talks, bull**** walks. I'd back out of the deal since it's not being done 100% to your satisfaction. The aggravation isn't worth it.
Not an option as the car is paid in full and documented to me (as noted earlier)... so I will enjoy it eventually.
Dealer in San Diego said they would split cost of a full wrap. So I'm game for that, but need to find good shop in Westchester/CT area. AI Design in Tuckahoe? Detail Design in Darien, CT? I have been searching this site and cannot recall where ppl recommended wrap installers... and what wrap is best for matte paint... expel? New territory for me.
Not an option as the car is paid in full and documented to me (as noted earlier)... so I will enjoy it eventually.
Dealer in San Diego said they would split cost of a full wrap. So I'm game for that, but need to find good shop in Westchester/CT area. AI Design in Tuckahoe? Detail Design in Darien, CT? I have been searching this site and cannot recall where ppl recommended wrap installers... and what wrap is best for matte paint... expel? New territory for me.
Dirk at Darien Detail has done all my work. He does several high end / exotics in XPEL. He has also done all my Escort installs. Not cheap but he is very meticulous and takes great pride in his work. At request he will furnish pics of all the prior jobs hes done. He showed me at least 3 W213's he did an XPEL on, not including mine.
Audi R8, Alfa Romeo Quad, 991tt,cls550, 997tt, 85 Carrera
I never accept a car less than 1.2 miles on it and I never drive my car outside my street just to make sure I do not get any scratches on it. Stop looking at life through a microscope. Either get the car (maybe with a discount) or walk away and enjoy life.
I never accept a car less than 1.2 miles on it and I never drive my car outside my street just to make sure I do not get any scratches on it. Stop looking at life through a microscope. Either get the car (maybe with a discount) or walk away and enjoy life.
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