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Two weeks as MB owner, and already hating it!

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Old 10-18-2019, 01:23 PM
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E43
Two weeks as MB owner, and already hating it!

instead of talking on the phone and emails, I went down in person and the general manager agreed to take care of it. Hopefully this is the start of a happy ownership experience. Thanks all and will delete this post soon.



Last edited by jaybas; 10-18-2019 at 03:37 PM.
Old 10-18-2019, 01:31 PM
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Change thread title to "Two weeks as a MB Caldwell customer, and already hating it!"
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Old 10-18-2019, 01:34 PM
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No! LOL!
Seriously, love the car, but this kind of customer service is going to make me hate the car as well.
Old 10-18-2019, 01:39 PM
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go fast grocery getter wagon
$1300 for a wheel. That's a total rip off. If it's a 20 inch wheel, I believe it goes for around $900, that's MSRP.
Old 10-18-2019, 01:43 PM
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Originally Posted by jaybas
suggestions, guys?
don’t buy used car.
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Old 10-18-2019, 01:45 PM
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MY17 S63AMG - MBUSA Buyback. MY16 SL63 - Sold MY19 W213 E63s. 2020 W213 E63s Wagon
You can always have a reputable wheel shop straighten/repair the bent wheel for $200. Allot of people do it all the time without a problem.
Old 10-18-2019, 01:48 PM
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Originally Posted by b0rderman
Change thread title to "Two weeks as a MB Caldwell customer, and already hating it!"
Double that.

Go back you have 5 days and can return car or is it more for CPO???

Raise hell.... why would they clean brakes for vibration and then say issue was after you purchased car?

Speak to GM.
Speak to MBUSA

Some dealers can ruin a brand.

Last edited by ygmn; 10-18-2019 at 01:50 PM.
Old 10-18-2019, 02:12 PM
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Unless they can provide proof of them checking the wheel with the tire off, it's their own fault.

CPO is supposed to check things like that and they did not.

Do not pay for the wheel replacement, it is their job to replace it.
Old 10-18-2019, 02:21 PM
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Originally Posted by Agent-A01
Unless they can provide proof of them checking the wheel with the tire off, it's their own fault.

CPO is supposed to check things like that and they did not.

Do not pay for the wheel replacement, it is their job to replace it.
This.
Old 10-18-2019, 02:35 PM
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Originally Posted by jaybas
. . . I've decided to buy a CPO E43 from MB Caldwell for its more classy look. . . . So much for They Checked EVERYTHING!
Steve Lehto, an attorney who specializes in lemon law work has a bunch of car related youtube videos. He's done several on CPOs.

Basically, CPO means you bought a used car. Like any used car, it is really up to you to do the proper inspection work up front.

Old 10-18-2019, 05:19 PM
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CPO = Certified that it was previously owned. The only reason to buy one is for the additional 1 year warranty and savings over a brand new one.

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