kevy3

Hello AMG family,

Looking to purchase a few items from mode carbon but the prices seem a little over the top. I have ordered from them before when I had my c63 but if anyone has the hook up with these guys or if the owner or someone from their sales teams sees this and can take care of a returning customer it would be greatly appreciated.

TugboatBill

Why not just post in their thread here?

Cylinder Head

iTrader: (1)

Pretty sure Mode sells the same Chinese made stuff as everyone else, and they've recently had MAJOR issues with shipping on time. Yes I am aware of the owner's cover story which seems more than a little over the top.

TugboatBill

Really? Who else sells a carbon fiber grille bar for a W213?

pbaylog

I would tread lightly. I placed an order and paid in early October. Was told in early December that it was in production, then in stock and still have not received the shipment. Been getting the total runaround for the last month. if it's not resolved in the next week, i'll be looking to have my charges reversed.

Mode Carbon

iTrader: (-1)

Excuse me??? Internet slander? Illegal.

Mode Carbon

iTrader: (-1)

Got into a huge car accident on November 12th.

I would appreciate some resistance.

Mode Carbon

iTrader: (-1)

Nobody, since we CNC in house.

Cylinder Head

iTrader: (1)

Literally just parroting your own Facebook page, which is full of complaints:
https://www.facebook.com/ModeCarbon/

Your accident was on November 12th but this has been going on for a while man:
https://www.r8talk.com/threads/vendo...carbon.171635/

Mode Carbon

iTrader: (-1)

We had one unsatisfied customer who was actually a sponsor of ours.

He purchased our Facelift Luftstrom Rear Diffuser and complained about fitment.

The item was only test-fitted and installed onto one car of which we received no complaints for.

As a business owner, we run into issues that are out of our control at many times.

This particular order was slightly delayed and then I got into a major collision.

This item is custom as well and must be built from start to finish.

pbaylog

post deleted

Andrew Roberts

I have mode carbon on multiple vehicles and have been very pleased. I have on my vehicles: front grill, side skirts, front splitter and rear diffusers - all produced by mode. The only issue I've had was the fitment of the star on the grill we purchased for my 2018 E63 Estate. I called Mode and the gentleman with whom I spoke (I don't recall his name) spoke directly with my technician and they were able to take care of it with no issue. The weave quality is amazing and the pieces look great on all of my vehicles. I definitely recommend them. Let me know if you would like some pictures and I'd be happy to upload some.

TugboatBill

I'd like to see a couple pictures of the front grille on your estate.

Andrew Roberts

Of course. Attached is a picture, but it is not the clearest. I will take a couple close ups and post them.

BACnMercedes

I wonder if @hyperion667 finds this photo as disturbing as I do..........Haha. But nice cars by the way.

birch94!

your saying you’ve only had one unsatisfied customer well from reading all the threads above sounds like you have a lot of unsatisfied customer including me I order stuff from you in November last year and I still have yet to get anything from you other then you taking my money right after I placed my order it’s been 9 months now and you keep telling me orders done and ready for shipping yet you still haven’t shipped or I haven’t gotten anything from you no refund no order and you just keep telling me it’s finished when it’s not as a finished order means I got it witch I dont. You just keep telling people lie after lie this is no way of bring a business back stop making excuses and lies and give people their money back or order

birch94!

I order from him in November and still have yet to get anything from him other then my money taken from me and a lot of other people haven’t gotten their orders either

Andrew Roberts

I too have purchased pieces for all of my vehicles (See my post above, those three cars are all wearing Mode Carbon) I was pleased until my last order, which I placed on 3/16 and was provided a ship date of 5/03. I have left messages and sent emails with no response at all. Do you know if they're still in business at this point? I plan to contact the BBB and seek legal action if I don't hear anything soon. Thanks!

birch94!

to be honest I’m not sure if their still in business or not the guy keeps coming up with all these bull**** excuses and reason to why I haven’t gotten my order or keeps saying I’ll get it shortly but he’s been saying that for months. I tried going through BBB to do the same but I wasn’t having luck processing my statement I’m nit sure if I’m doing it wrong or what not as I have never done it before. You know how to?

bb85

Sad to see this happen. I ordered and received parts from mode carbon and was going to purchase the last 2 pieces I needed but I had seen the complaints on here and Instagram. I decided to go with another company RW and I would suggest them for anyone looking for carbon at this time.

Cylinder Head

iTrader: (1)

I was pleased with the RW pieces I had on my CLS.

Cylinder Head

iTrader: (1)

Not so much a double post but I found this video from one of our cousins at Bimmerpost (who have outright banned Mode Carbon for their awful customer service)

ocdbroker

^^^Wow. Based on that video I would never do business with this company, and wouldn't care if it's the best product in the universe.

Drewsky00

I was considering their front splitter, but not after that video review. Thanks for the RWcarbon tip, they offer that same style front splitter.

birch94!

I’m haveing exact same situation happening to me I order November of last year and he took my money right away and I have yet to receive anything from him other then a bunch or excuses or lies saying it’s ready to be shipped and will be shipping soon I have still got nothing and he won’t refund me or anything