Mode Carbon
Thread Starter
Member
Joined: Mar 2017
Posts: 104
Likes: 11
From: chicago
2015 E63S, 2018 E63 EDITION 1, 2000 CIVIC SI EM1
Mode Carbon
Hello AMG family,
Looking to purchase a few items from mode carbon but the prices seem a little over the top. I have ordered from them before when I had my c63 but if anyone has the hook up with these guys or if the owner or someone from their sales teams sees this and can take care of a returning customer it would be greatly appreciated.
Looking to purchase a few items from mode carbon but the prices seem a little over the top. I have ordered from them before when I had my c63 but if anyone has the hook up with these guys or if the owner or someone from their sales teams sees this and can take care of a returning customer it would be greatly appreciated.
Joined: Jul 2006
Posts: 6,760
Likes: 594
From: Seattle
'19 E63S, ‘16 CLS63 RIP, '09 E63 Gone, '06 M5 Gone, '97 Supra TT Gone
Pretty sure Mode sells the same Chinese made stuff as everyone else, and they've recently had MAJOR issues with shipping on time. Yes I am aware of the owner's cover story which seems more than a little over the top.
Senior Member
Joined: Jan 2016
Posts: 338
Likes: 64
From: Aurora IL
2014 C63 Edition 507
I would tread lightly. I placed an order and paid in early October. Was told in early December that it was in production, then in stock and still have not received the shipment. Been getting the total runaround for the last month. if it's not resolved in the next week, i'll be looking to have my charges reversed.
Joined: Apr 2012
Posts: 3,208
Likes: 175
From: USA
E90 M3, F80 M3, C63 507, F90 M5
Joined: Apr 2012
Posts: 3,208
Likes: 175
From: USA
E90 M3, F80 M3, C63 507, F90 M5
I would tread lightly. I placed an order and paid in early October. Was told in early December that it was in production, then in stock and still have not received the shipment. Been getting the total runaround for the last month. if it's not resolved in the next week, i'll be looking to have my charges reversed.
I would appreciate some resistance.
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Joined: Jul 2006
Posts: 6,760
Likes: 594
From: Seattle
'19 E63S, ‘16 CLS63 RIP, '09 E63 Gone, '06 M5 Gone, '97 Supra TT Gone
Literally just parroting your own Facebook page, which is full of complaints:
https://www.facebook.com/ModeCarbon/
Your accident was on November 12th but this has been going on for a while man:
https://www.r8talk.com/threads/vendo...carbon.171635/
https://www.facebook.com/ModeCarbon/
Your accident was on November 12th but this has been going on for a while man:
https://www.r8talk.com/threads/vendo...carbon.171635/
Joined: Apr 2012
Posts: 3,208
Likes: 175
From: USA
E90 M3, F80 M3, C63 507, F90 M5
Literally just parroting your own Facebook page, which is full of complaints:
https://www.facebook.com/ModeCarbon/
https://www.facebook.com/ModeCarbon/
He purchased our Facelift Luftstrom Rear Diffuser and complained about fitment.
The item was only test-fitted and installed onto one car of which we received no complaints for.
Your accident was on November 12th but this has been going on for a while man:
https://www.r8talk.com/threads/vendo...carbon.171635/
https://www.r8talk.com/threads/vendo...carbon.171635/
This particular order was slightly delayed and then I got into a major collision.
This item is custom as well and must be built from start to finish.
Junior Member
Joined: Sep 2012
Posts: 26
Likes: 9
From: Virginia
2008 C63 Sedan, 2018 C63S Coupe, 2018 E63S Estate
I have mode carbon on multiple vehicles and have been very pleased. I have on my vehicles: front grill, side skirts, front splitter and rear diffusers - all produced by mode. The only issue I've had was the fitment of the star on the grill we purchased for my 2018 E63 Estate. I called Mode and the gentleman with whom I spoke (I don't recall his name) spoke directly with my technician and they were able to take care of it with no issue. The weave quality is amazing and the pieces look great on all of my vehicles. I definitely recommend them. Let me know if you would like some pictures and I'd be happy to upload some.
MBWorld Fanatic!
Joined: Mar 2012
Posts: 2,364
Likes: 451
From: The Palmetto State
19 E63s, ‘24SQ8, wanting another gas guzzling V8
Newbie
Joined: Aug 2021
Posts: 14
Likes: 1
c63s sedan
One unsatisfied customer?
We had one unsatisfied customer who was actually a sponsor of ours.
He purchased our Facelift Luftstrom Rear Diffuser and complained about fitment.
The item was only test-fitted and installed onto one car of which we received no complaints for.
As a business owner, we run into issues that are out of our control at many times.
This particular order was slightly delayed and then I got into a major collision.
This item is custom as well and must be built from start to finish.
He purchased our Facelift Luftstrom Rear Diffuser and complained about fitment.
The item was only test-fitted and installed onto one car of which we received no complaints for.
As a business owner, we run into issues that are out of our control at many times.
This particular order was slightly delayed and then I got into a major collision.
This item is custom as well and must be built from start to finish.
Newbie
Joined: Aug 2021
Posts: 14
Likes: 1
c63s sedan
Wouldn’t buy from mode carbon
Hello AMG family,
Looking to purchase a few items from mode carbon but the prices seem a little over the top. I have ordered from them before when I had my c63 but if anyone has the hook up with these guys or if the owner or someone from their sales teams sees this and can take care of a returning customer it would be greatly appreciated.
Looking to purchase a few items from mode carbon but the prices seem a little over the top. I have ordered from them before when I had my c63 but if anyone has the hook up with these guys or if the owner or someone from their sales teams sees this and can take care of a returning customer it would be greatly appreciated.
Junior Member
Joined: Sep 2012
Posts: 26
Likes: 9
From: Virginia
2008 C63 Sedan, 2018 C63S Coupe, 2018 E63S Estate
your saying you’ve only had one unsatisfied customer well from reading all the threads above sounds like you have a lot of unsatisfied customer including me I order stuff from you in November last year and I still have yet to get anything from you other then you taking my money right after I placed my order it’s been 9 months now and you keep telling me orders done and ready for shipping yet you still haven’t shipped or I haven’t gotten anything from you no refund no order and you just keep telling me it’s finished when it’s not as a finished order means I got it witch I dont. You just keep telling people lie after lie this is no way of bring a business back stop making excuses and lies and give people their money back or order
Newbie
Joined: Aug 2021
Posts: 14
Likes: 1
c63s sedan
I too have purchased pieces for all of my vehicles (See my post above, those three cars are all wearing Mode Carbon) I was pleased until my last order, which I placed on 3/16 and was provided a ship date of 5/03. I have left messages and sent emails with no response at all. Do you know if they're still in business at this point? I plan to contact the BBB and seek legal action if I don't hear anything soon. Thanks!
Junior Member
Joined: Feb 2019
Posts: 61
Likes: 19
2019 E63s
Sad to see this happen. I ordered and received parts from mode carbon and was going to purchase the last 2 pieces I needed but I had seen the complaints on here and Instagram. I decided to go with another company RW and I would suggest them for anyone looking for carbon at this time.
Joined: Jul 2006
Posts: 6,760
Likes: 594
From: Seattle
'19 E63S, ‘16 CLS63 RIP, '09 E63 Gone, '06 M5 Gone, '97 Supra TT Gone
Sad to see this happen. I ordered and received parts from mode carbon and was going to purchase the last 2 pieces I needed but I had seen the complaints on here and Instagram. I decided to go with another company RW and I would suggest them for anyone looking for carbon at this time.
Joined: Jul 2006
Posts: 6,760
Likes: 594
From: Seattle
'19 E63S, ‘16 CLS63 RIP, '09 E63 Gone, '06 M5 Gone, '97 Supra TT Gone
Newbie
Joined: Aug 2021
Posts: 14
Likes: 1
c63s sedan
Not so much a double post but I found this video from one of our cousins at Bimmerpost (who have outright banned Mode Carbon for their awful customer service)
https://youtu.be/9hZfjDXBal8
https://youtu.be/9hZfjDXBal8
