phoenix73

Car was released to carrier today. The dealer says likely tomorrow or Saturday arrival.

Sunbeltgolfer11

Nice to see you guys getting great news. I'll continue to live vicariously through those of you with good luck until I get mine of Hell freezes over. I'm really concerned which will occur first.

phoenix73

Just got word that it is at the dealership. Going tomorrow to check her out. Hopefully we can get the registration etc done.

ENCT

Great news, post some pictures when you get there. Hopefully mine shows up tomorrow.

Sunbeltgolfer11

Sweet. Looking forward to seeing pictures.

phoenix73

Just got to drive her and check her out. Pics in the e53 thread.

So happy, I pick her up Monday and have to wait until 5/3 for the PPF.

Sunbeltgolfer11

Any word on yours yet?

ENCT

Nothing yet, hopefully they see it tomorrow. How about yours?

Sunbeltgolfer11

Still hearing nothing but crickets.

ENCT

Does your car show on the dealers website. I think once the car is invoiced it shows up. Mine is.
Is yours Lunar Blue?

Sunbeltgolfer11

I just checked and surprised to see it's on there with the offer for a VIP test drive. Of course, no actual photos of the car. They haven't even mentioned to me it has been invoiced. Nothing surprises me at this point as they have not been forthcoming with any information during the entire process. Unless someone like you tells me what I should ask or I hound them to no end nothing has been been communicated. I feel like I've been a good customer, buying cars from them and using their service department even after warranty ran out on our SL550 and GL450. Once I get the new car it will be time to search for a new MB dealership.

ENCT

My car showed up on Saturday, I should have it tomorrow or Wednesday.

Sunbeltgolfer11

That's great. Still nothing on mine. Sent them a message about the status and website soliciting VIP test drives for mine. Still just hearing crickets.

Sunbeltgolfer11

So, the salesman finally got back to me mid day today. Couldn't explain the solicitation of test drives. Then he says the car was unloaded this morning and awaiting pre delivery inspection. I wasn't notified that it had even been assigned to a transport, even though I've begged to be kept informed of any updates. I'm happy the car is here, but man what a fiasco. Now I'm just waiting to hear how long it will take to get the inspection done and be able to pick it up. Thanks to all that have helped school me on what to ask and where to look for information. It was the only help I've been able to find. Also, good luck to all waiting for their cars to be built and delivered. I hope your experience is better than mine.

phoenix73

Sorry your experience has been so bad. There was not a lot of information passed to me because it was just so slow, but when I called, he sent me snapshots of the updated website. No way they should be letting anyone else drive it. If they did, I’d demand money off. My car had 4 miles and while I was waiting to get in it, someone else came in and asked another sales associate if they could test drive it. He said no, he couldn’t even let him get it because it was a special order and sold.

I don’t know if that’s normal, but I appreciated it.

Sunbeltgolfer11

No one drove it as it was just unloaded this morning and still hasn't been prepped for delivery. It was incredibly agitating to see it solicited for test drives on their website though. They claim it was an oversight by the internet sales manager. I don't what the deal is, but they are so screwed up there it's mind boggling. I've been assured that they wouldn't let anyone it drive other than what is needed to move it around the dealership for the inspection. Of course, now I'm told the service department is backed up and don't how long that will take. I know they are slow because my GL450 has been there for a week to get engine mounts and the parts were there when Ieft it.

Sunbeltgolfer11

Just got a call from the salesman that my car will be ready to be picked up tomorrow. Of course, as luck would have we have snow in our forecast. Varying reports on how much and I'm concerned that the State will salt the mountain road coming up to our community. Not real keen on driving on a brand new car over salted roads, so it may be one or two more days. Eventually, this has to end, doesn't it?

Igooz

Congratulations! Photos will be expected. And enjoy your car and don't over think the salt! Drive the car and wash it a few days later.

FWIW: My E63 wagon build date is 4/26 and I ordered it from a dealer 1,600 mi east because I like the sales person. Prior 21 years, I bought 7 new MBs including 2 AMG Wagons from a dealer 1200 west but the sales person retired last year. My local hicktown USA did not have an MB dealer until a few years ago and they are too small to get any allocations in a timely manner. The sales person makes all the difference!

Having said this, MB systems are archaic and require manual calls/emails/checking/tracking. I am familiar with another marque Porsche (which has many other issues) does actually have a better automated order tracking system. In 2017 we would get automatic emails and my wife's car was built and shipped and landed in Houston and trucked to our Hicktown CO in 4 weeks, and in 2020 we repeated and even had pictures of the car going down the line, etc.

Sunbeltgolfer11

Thanks. I will post pictures when we get it. I'm too **** and OCD to drive it on salted roads. Thursday is supposed to clear up and the chemicals should be plowed by then. I didn't know what to expect with the order process through MB. I have to say I couldn't have been convinced how bad it actually is. I used this dealership because we had a good salesman. Unfortunately, he quit right after I placed the order because the place is run so poorly and there were no vehicles to sell. When he was no longer available to field questions and provide updates my communication line was severed. The new salesman was in fact new and evidently no one does any field training to assist. That's why I wound up here and was able to gather tons of helpful information that should have been provided by the dealership. Hoping the forecast is wrong and can bring it home tomorrow. However, looks like three different weather services are say snow is coming followed by bone chilling freezing temps and 40-45mph wind. Not loving Spring so far, again.

Sunbeltgolfer11

Pictures posted in the "waiting for my e63 thread".

muff0515

Used the apps mentioned to track the boat my car is on. Unless I’m doing something wrong, the apps will not update a new position until you spend some money to upgrade the apps

ENCT

It is out of standard range. When it gets closer to the US it will pop up again, keep looking.

Quackledork

I use FleetMon. You have to create an account. But the free account gives you basic real-time tracking.

Here is the ship my wagon is on: https://universe.fleetmon.com/explor...=fm-osm-street

muff0515

Thank you fleetmon worked. Still a few days away from port but it gives me something to play with

utsteve98

Has anyone been delayed with the car carrier? My car was released by vpc to the car carrier a week ago and it still hasn’t moved. Word is they are backed up.