W213 pre face lift - suspension software update
Junior Member
Joined: Feb 2022
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2019 AMG E63S Wagon
That's good advice. I'd rather keep the car at default height/stance in comfort.
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Joined: Mar 2005
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From: NYC area
2019 E63S wagon; 2016 Landrover Landmark
I've had it done on my car, on comfort YES it is more comfortable , but the car is raised higher then before, so its like they lifted it higher then before to make it more comfy, which makes the car looks ugly.
good I had an OBD2 lower module by the center screen, so I lowered it like before and now its the same as they did not do the software update .
good I had an OBD2 lower module by the center screen, so I lowered it like before and now its the same as they did not do the software update .
TIA
Out Of Control!!
Joined: Nov 2018
Posts: 11,403
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From: San Francisco Bay Area
2019 C63CS
I've had it done on my car, on comfort YES it is more comfortable , but the car is raised higher then before, so its like they lifted it higher then before to make it more comfy, which makes the car looks ugly.
good I had an OBD2 lower module by the center screen, so I lowered it like before and now its the same as they did not do the software update .
good I had an OBD2 lower module by the center screen, so I lowered it like before and now its the same as they did not do the software update .
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Joined: Dec 2013
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E63
My car seems to ride higher than any 2018-2020 I have seen parked around. But even in sport or sport plus suspension, it still rides smoother than the last 2018 in comfort mode I drove around (less tire crash/jarring feeling)
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From: Abu Dhabi
C218 CLS63TT PP Edition1, W213 E63S
true, it was not lowering also as pre update when changing it so S+ or race mode
Last edited by Ali_E55; Apr 14, 2022 at 10:25 AM.
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2020 E63S, 2020 Jeep Wrangler Sport S
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Joined: Mar 2005
Posts: 551
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From: NYC area
2019 E63S wagon; 2016 Landrover Landmark
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Joined: Nov 2001
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From: Georgia
E 63S Wagon Renntech, E55 Renntech, SL65, SL 55 030, ML, bunch of old ones--they come, they go...
Re, bulletin/campaign...
I'd like to give the update a try, but worry about losing the effectiveness of my Renntech elm. It looks great now, but the ride quality is still awful on all but the best roads...
like everybody else, would like to see the campaign description...
like everybody else, would like to see the campaign description...
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Joined: Nov 2001
Posts: 2,619
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From: Georgia
E 63S Wagon Renntech, E55 Renntech, SL65, SL 55 030, ML, bunch of old ones--they come, they go...
I'm not sure, is this it?
Campaign #2019100004...
mentions only software, no hard parts..
This may not be what we are looking for..
mentions only software, no hard parts..
This may not be what we are looking for..
Junior Member
Joined: Dec 2021
Posts: 16
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From: Santa Barbara, CA
2020 E63S Sedan
Also, AFAIK service campaigns are more like pro-active recalls that they want to apply to all cars.
I'd expect this is more like a TSB which only addresses problems at customer request.
Member
Joined: Oct 2014
Posts: 171
Likes: 33
W213 E63S Wagon
Although I expect only a software update that is an older campaign and OP has a 2020 - so don't think that is what he was referring to.
Also, AFAIK service campaigns are more like pro-active recalls that they want to apply to all cars.
I'd expect this is more like a TSB which only addresses problems at customer request.
Also, AFAIK service campaigns are more like pro-active recalls that they want to apply to all cars.
I'd expect this is more like a TSB which only addresses problems at customer request.
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Joined: Dec 2013
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E63
But when you are starting at a higher level, and lowered by the same amount, you end up higher than the pre-facelift
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Joined: Dec 2021
Posts: 16
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From: Santa Barbara, CA
2020 E63S Sedan
My car is at the dealer now for some other service - asked about the update - will let everyone know what I hear back. If there is indeed some type of campaign/TSB # I'll post it.
Junior Member
Joined: Dec 2021
Posts: 16
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From: Santa Barbara, CA
2020 E63S Sedan
Dealership was not able to find anything related to a suspension update available - so unless someone else can actually post a campaign # I'm not sure it exists.
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From: Georgia
E 63S Wagon Renntech, E55 Renntech, SL65, SL 55 030, ML, bunch of old ones--they come, they go...
Use the number in my post above---
It exists, just a matter of whether it affects your car...
It exists, just a matter of whether it affects your car...
Member
Joined: May 2019
Posts: 197
Likes: 108
From: Toronto, ON, Canada
2020 AMG E63S Wagon, 2021 Subaru Outback Limited XT
(As stated by others after your initial post) The campaign you referenced earlier is from 2018, so almost zero chance it would affect the OPs 2020 wagon.
Which why we are still waiting to hear back from the OP...............
Ivan MacKenzie.
Which why we are still waiting to hear back from the OP...............
Ivan MacKenzie.
Thread Starter
Junior Member
Joined: Sep 2019
Posts: 41
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2020 E63S Wagon (waiting on it now), 2014 Porsche C2S, 2019 Audi e-Tron
Hey everyone, my apologies for the delay. I took a look at my service paperwork as requested but was annoyed that there was no specific technical service number mentioned. Thanks to @E63Wagen for reminding me as I actually talked to my service manager about it today as I am taking another car in at the end of the week. So here is what he told me and I quote " the customer needs to request 'update to the newest version both the suspension and AMG drive modules.'" I can screenshot my paperwork but I can say it wasn't much more helpful. I will not that they charged $199 for the software although I talked them down to $99 since it is purely software. I can say that is absolutely changes the ride of the car and it is a good improvement. I will be at the dealership on Friday so if I can get a tech to tell me the exact campaign code or whatever is needed I will do that.
