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Parakeet chirping in my new E53 AMG Cabriolet

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Old May 6, 2022 | 09:14 PM
  #26  
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Is the loaner you noticed the sound a saloon, estate, coupe or cabriolet?
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Old May 6, 2022 | 10:29 PM
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Originally Posted by W205C43PFL
I am sorry to hear that, hopefully things work out in your favour.



Oh what.... that sure is interesting, what year and model is the E-Class loaner?
Originally Posted by W205C43PFL
Is the loaner you noticed the sound a saloon, estate, coupe or cabriolet?
it's a saloon, 2021 E350 has just over 10k miles. Relatively basic model
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Old May 6, 2022 | 11:00 PM
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Originally Posted by kponti
it's a saloon, 2021 E350 has just over 10k miles. Relatively basic model
Hmmm I see, that is interesting indeed thanks for sharing such experience with us. It is especially interesting given it is a saloon so it doesn't have the same moving parts as the cabriolet. Just to be extra clear though is it just a squeak or is it the same chirping OP has and the chirping you have on your vehicle (again I am sorry you are experiencing that and I hope it gets solved soon).
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Old May 6, 2022 | 11:15 PM
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2021 MB E53 AMG Cabriolet
Hi all, I own. 2018 GLS 450 and two 2015 E400 4matics and know when something is wrong. The first day I picked up my new E53 AMG it squealed. They told me it was stones. 8 visits later and you can see and hear video.

My new car excitement didn’t last long. How would you guys feel driving each day and hearing birds chirping.

Factory modified brake pad is the solution they keep on telling me. Let’s see if this can be solved soon. Going in six months….
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Old May 6, 2022 | 11:18 PM
  #30  
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Originally Posted by W205C43PFL
I see, thanks for your update. Ya looks like both your service advisor and the previous mentioned every possible cause already now only one way to find out if the new brake pads works.

As for the elevating part: Did you have a chance to join the private lounge and ask your question there yet? If so, did you get a reply from them yet?

Thanks. Yes going to login to the AMG lounge this weekend and post my situation. It’s really interesting others on MBWorld have this similar problem.
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Old May 6, 2022 | 11:50 PM
  #31  
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Originally Posted by e53midS
Thanks. Yes going to login to the AMG lounge this weekend and post my situation. It’s really interesting others on MBWorld have this similar problem.
It wouldn't take long to do it, all you need to do is register with your Mercedes Me and VIN number and then you find the relevant forum and post there, I recommend doing it sooner because it might take a day or two for a reply depending how quickly they see it but honestly it is up to you if you are busy. In the mean time I highly suggest putting the vehicle's top down, and sport+ and enjoy the vehicle's exhaust melody.
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Old May 7, 2022 | 12:36 AM
  #32  
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2021 MB E53 AMG Cabriolet
Originally Posted by W205C43PFL
It wouldn't take long to do it, all you need to do is register with your Mercedes Me and VIN number and then you find the relevant forum and post there, I recommend doing it sooner because it might take a day or two for a reply depending how quickly they see it but honestly it is up to you if you are busy. In the mean time I highly suggest putting the vehicle's top down, and sport+ and enjoy the vehicle's exhaust melody.

Absolutely. Outside of this annoying and unresolved chirping, I can highly recommend the E53 cabriolet as the perfect midlife crisis purchase YOLO splurge. Appleplay tunes on, Sport+, top down, wind in face. Living life full throttle.
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Old May 7, 2022 | 10:36 AM
  #33  
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Yup enjoy your vehicle that way, keep us posted on any updates.
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Old May 7, 2022 | 12:07 PM
  #34  
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What exactly is a factory modified brake pad? Sounds interesting to say the least. I hope it works for you OP. If it does I guess that means from now on when you need pads you will need a special factory modded one. Hmm
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Old May 7, 2022 | 12:43 PM
  #35  
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Originally Posted by shekmark
What exactly is a factory modified brake pad? Sounds interesting to say the least. I hope it works for you OP. If it does I guess that means from now on when you need pads you will need a special factory modded one. Hmm

Yes - this was the first thing I asked the service advisor. Do I have to get “factory modified brake pads” from this point onward? He said no that they are making them to factor in my chirping. Thus, I am waiting on a timeline and clarification still.

This is such an unusual situation and I never expected the search for solution would be six months and counting. It took the first three months of service visits to eventually isolate the issue back rear brake pads. Stone in the brake pad. It was dirty. Brake pads has to be reshaped. They cleaned the pads and the next day the chirps came back. My last visit end of April they put in new brake pads. My chirp video is from 6 May 2022.

I have sent every video to my local service advisor and dialog@mercedes-benz.com.
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Old May 7, 2022 | 10:23 PM
  #36  
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2021 MB E53 AMG Cabriolet
Originally Posted by W205C43PFL
It wouldn't take long to do it, all you need to do is register with your Mercedes Me and VIN number and then you find the relevant forum and post there, I recommend doing it sooner because it might take a day or two for a reply depending how quickly they see it but honestly it is up to you if you are busy. In the mean time I highly suggest putting the vehicle's top down, and sport+ and enjoy the vehicle's exhaust melody.
I just registered into the AMG Lounge and posted the following there (below).

Unresolved Chirping in New Car 2021 E53 AMG CabrioletHello All. I took delivery of a brand new E53 AMG Cabriolet in early December 2021 from Zung Fu dealership in Hong Kong. I currently drive/own a 2018 GLS 450 and 2015 E400 4Matic which have been great.


On my first day, I noticed an unusual squeaking/chirping coming from the chassis. I immediately contacted my local dealer and returned the car to the service center to resolve the issue.


Over the past six months, this new car has been at the Zung Fu service center an amazing 8 times to discover the chirping cause.


Initially I was told the squeal/chirp was from pebbles/stones. Then the brake pads were dirty and then cleaned. Then the brake pads were reshaped. Finally in February 2022 they told me I would need "factory modified brake pads". I thought it could be the rear axle or wheel bearings. They confidently tell me it is the brake pad. In the interim they replaced the rear brake pads end of April. I attach videos of end April and 6 May 2022.


I believe I have been patient and understanding. But I am now at my limit. This new car has never had a day without this sound while driving. Is this normal?


The local customer article advisor has not informed me yet when the factory modified brake pads will be delivered to me (I am keen to see if they will resolve the chirping). I am annoyed I have to hear chirping each day I drive this "new car".


Therefore I would like the opinion of this esteemed group on this unusual situation and to advise me if there is someone specifically at MB head quarters who can assist me on resolving this longstanding issue. Thank you.





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Old May 8, 2022 | 12:15 AM
  #37  
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Originally Posted by e53midS
I just registered into the AMG Lounge and posted the following there (below).

Unresolved Chirping in New Car 2021 E53 AMG CabrioletHello All. I took delivery of a brand new E53 AMG Cabriolet in early December 2021 from Zung Fu dealership in Hong Kong. I currently drive/own a 2018 GLS 450 and 2015 E400 4Matic which have been great.


On my first day, I noticed an unusual squeaking/chirping coming from the chassis. I immediately contacted my local dealer and returned the car to the service center to resolve the issue.


Over the past six months, this new car has been at the Zung Fu service center an amazing 8 times to discover the chirping cause.


Initially I was told the squeal/chirp was from pebbles/stones. Then the brake pads were dirty and then cleaned. Then the brake pads were reshaped. Finally in February 2022 they told me I would need "factory modified brake pads". I thought it could be the rear axle or wheel bearings. They confidently tell me it is the brake pad. In the interim they replaced the rear brake pads end of April. I attach videos of end April and 6 May 2022.


I believe I have been patient and understanding. But I am now at my limit. This new car has never had a day without this sound while driving. Is this normal?


The local customer article advisor has not informed me yet when the factory modified brake pads will be delivered to me (I am keen to see if they will resolve the chirping). I am annoyed I have to hear chirping each day I drive this "new car".


Therefore I would like the opinion of this esteemed group on this unusual situation and to advise me if there is someone specifically at MB head quarters who can assist me on resolving this longstanding issue. Thank you.


https://youtube.com/shorts/xr0JzRCvW0E?feature=share



https://youtube.com/shorts/Axye-TXcBRE?feature=share
I saw your post, I see some replies, they aren't able to watch your video properly because of the "shorts" format.

For your convenience I made changes to the URL of all three of your videos back to normal YouTube format, you could copy and paste these links in the thread you posted in the Private Lounge if you want:
www.youtube.com/watch?v=Axye-TXcBRE
www.youtube.com/watch?v=naoBkbCcZsg
www.youtube.com/watch?v=xr0JzRCvW0E
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Old May 8, 2022 | 01:23 AM
  #38  
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Originally Posted by W205C43PFL
I saw your post, I see some replies, they aren't able to watch your video properly because of the "shorts" format.

For your convenience I made changes to the URL of all three of your videos back to normal YouTube format, you could copy and paste these links in the thread you posted in the Private Lounge if you want:
www.youtube.com/watch?v=Axye-TXcBRE
www.youtube.com/watch?v=naoBkbCcZsg
www.youtube.com/watch?v=xr0JzRCvW0E

Thank you very much! Will do so now. I’m not good at this technical stuff.
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Old May 8, 2022 | 08:37 AM
  #39  
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Have had this exact same issue for ages on my 4 yo E350d sedan. No resolution during warranty period and I'm not counting on MB to fix it, I will just avoid MB like the plague for the next few decades. I also thought the noise was brake or suspension related. Adjusting the suspension mode and height does nothing. Cleaning and lubricating the brake pads seem to work for a short period of time.

Just recently, I found a semi-reliable fix: switch the engine/drivetrain mode to sports. Now every time I drive it I switch to my individual mode which has sports for engine and comfort for everything else. Somehow this eliminates the noise or at the very least greatly diminishes it. It makes the car less smooth to drive and consume more fuel but at least it doesn't sound like a 20 yo sh*tbox anymore (brake squeal aside).

This makes me think that the issue could be transmission/diff related. Maybe it won't work on yours as E53 has a different gearbox, but might be worth a try.

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Old May 8, 2022 | 09:07 AM
  #40  
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Originally Posted by evd22
Have had this exact same issue for ages on my 4 yo E350d sedan. No resolution during warranty period and I'm not counting on MB to fix it, I will just avoid MB like the plague for the next few decades. I also thought the noise was brake or suspension related. Adjusting the suspension mode and height does nothing. Cleaning and lubricating the brake pads seem to work for a short period of time.

Just recently, I found a semi-reliable fix: switch the engine/drivetrain mode to sports. Now every time I drive it I switch to my individual mode which has sports for engine and comfort for everything else. Somehow this eliminates the noise or at the very least greatly diminishes it. It makes the car less smooth to drive and consume more fuel but at least it doesn't sound like a 20 yo sh*tbox anymore (brake squeal aside).

This makes me think that the issue could be transmission/diff related. Maybe it won't work on yours as E53 has a different gearbox, but might be worth a try.

Thank you for your valuable experience. I asked the local service dealer each time to listen to all the chirping videos and to send them to MB HQ technicians. With all the advanced equipment and industry experts can they not resolve this issue efficiently? Can they not know if others have had this sound? Factory modified brake pads for a brand new car now needed, but no date given. 6 months of my warranty is gone and I hope to get this fixed soon.
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Old May 8, 2022 | 09:29 AM
  #41  
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I hope you get this resolved, but this is the kind of thing that made us switch from Audi to another brand back in 2004. At that time it was our 7th Audi. Unfortunately our MB dealership in Sarasota is no better. Our 2016 E550 we bought new has had a beep since day one. Related to the side view mirror radar that detects when a car is next to you. It's fairly easy to reproduce ... only does it at speeds between 42-45.... its sporadic except for 1 street we drive on frequently... Since we bought this car we have had 3 ML63/GLE63's and none of them did it.

MB has had the car multiple times and fixed nothing, We love the car except for this.... Unfortunately nobody makes a comparable car, aka V8 Twin Turbo Cab that seats 4 real people and has a smooth ride... hope you have better luck than us....

Last edited by mrmotoguzzi00; May 8, 2022 at 09:53 AM.
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Old May 8, 2022 | 09:39 AM
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Originally Posted by mrmotoguzzi00
I hope you get this resolved, but this is the kind of thing that made us switch from Audi to another brand back in 2004. At that time it was our 7th Audi. Unfortunately our MB dealership in Sarasota is no better. Our 2016 E550 we bought new has had a beep since day one. Related to the side view mirror radar that detects when a car is next to you. It's fairly easy to reproduce ... only does it at speeds between 42-45.... its sporadic except for 1 street we drive on frequently... Since we bought this car we have had 3 ML63/GLE63's and none of them did it.

MB has had the car multiple times and fixed nothing, We love the car except for this.... Unfortunately nobody makes a comparable car, aka V8 Twin Turbo Cab that seats 4 real people and has a smooth ride... car hope you have better luck than us....
Thank you for your input. Yes, I got the E AMG Cabriolet over a 911 primarily for the real back seats. I am trying to be optimistic and do like the car. But I never expected to spend so much time and effort to resolving this chirping. My passengers are asking if this is a new car.
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Old May 8, 2022 | 10:25 AM
  #43  
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We Both loved the 911 and Actually the Jag XK was a great ride too.. but alas no real back seats
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Old May 8, 2022 | 10:32 AM
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Originally Posted by e53midS
Thank you very much! Will do so now. I’m not good at this technical stuff.
You're welcome. While you are waiting for a reply and for your modified brake pads, I suggest trying what forum member superswiss suggested in a different thread, which is to bed-in your brake pads, since this has to be done when the brake pads are absolutely new but I guess you don't lose anything in trying either way it might help mitigate it. This video is also linked by them: www.youtube.com/watch?v=pdPX6rzuINc
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Old May 8, 2022 | 10:34 AM
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Ah good idea, SuperSwiss is certainly one to listen too
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Old May 8, 2022 | 10:35 AM
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Oh good, I just read the thread you posted on the Private Lounge just now and the higher up did ask you for a PM with the details, let's see how this goes.
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Old May 8, 2022 | 10:37 AM
  #47  
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Originally Posted by mrmotoguzzi00
Ah good idea, SuperSwiss is certainly one to listen too
Hopefully their information and video will be able to help with the problem you too are experiencing, by the way I am also sorry to hear that you too have to deal with this.
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Old May 8, 2022 | 11:34 AM
  #48  
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Originally Posted by W205C43PFL
You're welcome. While you are waiting for a reply and for your modified brake pads, I suggest trying what forum member superswiss suggested in a different thread, which is to bed-in your brake pads, since this has to be done when the brake pads are absolutely new but I guess you don't lose anything in trying either way it might help mitigate it. This video is also linked by them: www.youtube.com/watch?v=pdPX6rzuINc
Thank you and will try this. Going 60 to 5 a few times will have to find a good stretch of empty road.

The AMG PL PM response said all they can do is refer me back to the same local MB customer service (who do not know when factory modified brake pads will come). Kind of a circular loop.
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Old May 8, 2022 | 11:44 AM
  #49  
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Originally Posted by e53midS
Thank you and will try this. Going 60 to 5 a few times will have to find a good stretch of empty road.

The AMG PL PM response said all they can do is refer me back to the same local MB customer service (who do not know when factory modified brake pads will come). Kind of a circular loop.
Bedding-in can... but doesn't have to be a tedious process just make sure you do it enough times to heat it enough to complete the bedding in process.

Bummer, I am sorry to hear that. In that case did you try a different dealership as well within the vicinity or if you are willing to drive further? I guess try the bedding-in process first and see how it goes if it helps at all for your situation and keep us posted.
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Old May 8, 2022 | 11:49 AM
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As for finding a good stretch of empty road I guess if you find somewhere safe and can be done responsibly, you could maybe do it at night or midnight as there might be less traffic... but temperatures at night will be colder than daytime for example so I guess make sure to complete more rounds of hard braking.

Last edited by W205C43PFL; May 8, 2022 at 12:34 PM. Reason: Clarify
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