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Dealer trying to stiff me for 10k+?

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Old 01-10-2023, 09:58 PM
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Originally Posted by I.T. Guy
Do you have other mods? Down pipes? Tune for downpipes?

https://mbworld.org/forums/w213-amg/...bles-gone.html

If so unfortunately maybe no one will want to help...
no my car is completely stock! In that post I was asking for a friend who I helped recently install downpipes on his e53.
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Old 01-10-2023, 09:59 PM
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Originally Posted by SteveE400
Do you have the option to put the original wheels and tires back on before going to another dealer?

That way, they cannot claim that your non-standard offset did anything, as they will not be aware that there ever was a set of non-standard wheels on the car.
this is probably what I’ll do, with the contact I have just recieved from the IT guy and I’ll just throw on the summers, have it taken down on a flatbed. And hopefully that works!
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Old 01-10-2023, 10:00 PM
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Originally Posted by bobblehead
May not be ideal right now as we are in the middle of winter. If op uses all season on orig set, then it can be done as long there are no major snow storms in the foreseeable future.
I think it should be fine as I’m just going to throw the summer set on there and then have it thrown on a flatbed. Even if I drive it, conditions seem to be fully dry.
Old 01-10-2023, 10:36 PM
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Originally Posted by Sinister4204
I think it should be fine as I’m just going to throw the summer set on there and then have it thrown on a flatbed. Even if I drive it, conditions seem to be fully dry.
The past few days the weather seems good, you should be good but like you said you are going to just throw it on a flatbed so probably should be fine. Good luck to you and hopefully things work out in your favour.
Old 01-13-2023, 02:15 AM
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Quick update for everyone interested, I ended speaking to the manager. He said he spoke with his rep and they ran a multitude of tests on the transfer case and in the end decided to cover it under warranty. Im honestly really relieved, now the issue is they say I cant use these rims again, and I guess it makes sense from their perspective as they think the wheels are what cause it. However, they did cost quite a bit. So do you guys think I could throw on some beefy spacers like 20mm and push the rims back out?
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Old 01-13-2023, 04:59 AM
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Thanks for the update.

If you throw in some spacers yo the wheels, will that rub that outer wheel fender ? 20mm seems a lot to me to correct??

Old 01-13-2023, 07:48 AM
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Glad they are covering the job under warranty. You can keep the wheels, but you would use a wheel/tire calculator to make sure you have the correct offset and fender clearance. Make sure you get hub centric spacers.
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Old 01-13-2023, 08:06 AM
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The square tire set up, who was it recommended by? the selling dealership parts dept. who sold the wheel and tire package?
for the sizing. If they sold you the wheel and tire package and that caused the damage with the wrong offsets / tires...

my thoughts
Old 01-13-2023, 08:39 AM
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
Originally Posted by Sinister4204
Quick update for everyone interested, I ended speaking to the manager. He said he spoke with his rep and they ran a multitude of tests on the transfer case and in the end decided to cover it under warranty. Im honestly really relieved, now the issue is they say I cant use these rims again, and I guess it makes sense from their perspective as they think the wheels are what cause it. However, they did cost quite a bit. So do you guys think I could throw on some beefy spacers like 20mm and push the rims back out?
Glad they are covering it under warranty but am I understanding this correctly, you did not switch dealerships and stayed with MB Burlington? I am guessing that means you didn't take your car to MB Oakville?
Old 01-13-2023, 10:02 AM
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Cool beans

Can you post up the wheel/tire combo you are using for winter all sizes of the rims/offset/tires/aspect ratio?
And can you confirm your stock summer sizes are the 20" with 295 and 265?

I'm very curious on what flagged the "incorrect wheel diameter" or whatever code in the computer.

Your experience has made me gun shy now when (if) I pickup my 2023 if I say "yes" to the dealer's snow package. I normally just go source my own. I don't want any problems later with warranty too, so may opt to just overpay for their snows...
Old 01-13-2023, 11:39 AM
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our e63s wheel offsets are very difficult to find in aftermarket wheels to begin with.
Old 01-13-2023, 11:41 AM
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Originally Posted by I.T. Guy
Cool beans

Can you post up the wheel/tire combo you are using for winter all sizes of the rims/offset/tires/aspect ratio?
And can you confirm your stock summer sizes are the 20" with 295 and 265?

I'm very curious on what flagged the "incorrect wheel diameter" or whatever code in the computer.

Your experience has made me gun shy now when (if) I pickup my 2023 if I say "yes" to the dealer's snow package. I normally just go source my own. I don't want any problems later with warranty too, so may opt to just overpay for their snows...
sure I’ll upload my winter and summer specs in a bit once I get home. I think it was my rims offset they said that was too low, the rest of the specs were fine.
Old 01-13-2023, 11:43 AM
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Originally Posted by C43 Fun Haver
The square tire set up, who was it recommended by? the selling dealership parts dept. who sold the wheel and tire package?
for the sizing. If they sold you the wheel and tire package and that caused the damage with the wrong offsets / tires...

my thoughts
it was actually done by a local wheel shop that recommended the setup. But it should’ve been fine because mercedes own wheel department was selling a square setup for this car. It was just like 7k+ with installation and I thought that was a crazy price for some pirelli snow tires
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Old 01-13-2023, 11:45 AM
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Originally Posted by W205C43PFL
Glad they are covering it under warranty but am I understanding this correctly, you did not switch dealerships and stayed with MB Burlington? I am guessing that means you didn't take your car to MB Oakville?
Yea I was just on the verge of switching dealerships but then they finally agreed!
Old 01-13-2023, 11:47 AM
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Originally Posted by ddcha
Glad they are covering the job under warranty. You can keep the wheels, but you would use a wheel/tire calculator to make sure you have the correct offset and fender clearance. Make sure you get hub centric spacers.
yea I’m probably gonna ask the dealership exactly what size spacers they’d like me to put on since I really don’t wanna go through warranty troubles again.
Old 01-13-2023, 01:36 PM
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dealer will never recommend spacers to be put on. If something goes wrong with a recommendation, dealer is on the hook for any repair issue out of pocket. They may tell you but it will be off the record and you are to take soley responsible for whatever happens afterwards.
Old 01-13-2023, 02:47 PM
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Originally Posted by Sinister4204
yea I’m probably gonna ask the dealership exactly what size spacers they’d like me to put on since I really don’t wanna go through warranty troubles again.
Respectfully, If I were you I would count my lucky stars and never discuss modification with this or other dealers again. Talk to a pro shop about spacers and wheels and take their advice and then if any warranty issues slap on your OEM stock rims, get rid of spacers, and flat bed it to the dealer and play dumb.

about the only thing you can ask this particular dealer about is what recommendation they have for winter wheels, and tires that would not void or alter the warranty in any way, and then purchase this set from them or somebody they work with. Clearly I know and understand you've already invested in wheels and tires and don't want to have to do it again.

Last edited by PeterUbers; 01-13-2023 at 02:50 PM.
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Old 01-13-2023, 03:39 PM
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Originally Posted by Sinister4204
Yea I was just on the verge of switching dealerships but then they finally agreed!
I see but ya glad it worked out in the end.
Old 01-13-2023, 04:03 PM
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Originally Posted by I.T. Guy
Cool beans

Can you post up the wheel/tire combo you are using for winter all sizes of the rims/offset/tires/aspect ratio?
And can you confirm your stock summer sizes are the 20" with 295 and 265?

I'm very curious on what flagged the "incorrect wheel diameter" or whatever code in the computer.

Your experience has made me gun shy now when (if) I pickup my 2023 if I say "yes" to the dealer's snow package. I normally just go source my own. I don't want any problems later with warranty too, so may opt to just overpay for their snows...
So my stock sizes are 245/35/20 and 275/30/20, I honestly dont have the exact spec of the new tires and rims but I believe its the same size and everything except the rim is 19 inch with a smaller offset. Once i get the car back I will let you know.
Old 01-13-2023, 04:04 PM
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Also has anyone swapped out their original runflats? I want to switch to michelin Pilot Sport A/S 4 but my dealer tells me thats going to void many warranties as the new tires HAVE to be runflats. I may just go to a different dealer if anyone else has had any success.
Old 01-13-2023, 04:32 PM
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245/40R19 98V et allowable 18-22 8 inch width wheel
245/40R19 98V et allowable 41-45 8 inch width wheel


not sure if your dealer is playing you with some scary tactics game. Mercedes does configure its suspension damping rates and other handling characteristics as based on car running on oem runflats, I can’t see if you are to run regular tires to yield some devastating results to the suspension which will cause your warranty to be invalid.




Last edited by bobblehead; 01-13-2023 at 04:38 PM.
Old 01-13-2023, 05:16 PM
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Originally Posted by Sinister4204
Also has anyone swapped out their original runflats? I want to switch to michelin Pilot Sport A/S 4 but my dealer tells me thats going to void many warranties as the new tires HAVE to be runflats. I may just go to a different dealer if anyone else has had any success.
Ok that sounds crazy. Again.
Voiding warranty's because of non run flats? Wow
Get the car fixed and RUN!
Old 01-13-2023, 05:24 PM
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Originally Posted by Sinister4204
Also has anyone swapped out their original runflats? I want to switch to michelin Pilot Sport A/S 4 but my dealer tells me thats going to void many warranties as the new tires HAVE to be runflats. I may just go to a different dealer if anyone else has had any success.
My dealer doesn't care what tires or wheels I run.
But
I've never had to fix a transfer case with them.

I have had shocks, control arms, wheel bearings, axels, drive shafts, etc. etc. covered multiple times under warranty and they didn't bat an eye. They noted on my work order "balanced wheels and performed alignment as requested - aftermarket winter rims slight bends noted" but never ever have they said anything or denied anything.
Old 01-13-2023, 06:52 PM
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
Originally Posted by Sinister4204
Also has anyone swapped out their original runflats? I want to switch to michelin Pilot Sport A/S 4 but my dealer tells me thats going to void many warranties as the new tires HAVE to be runflats. I may just go to a different dealer if anyone else has had any success.
Well, they only mostly sell run-flats and they probably only have MOE tires, they just want to sell you tires instead of you getting yourself. I don't think A/S 4 are sold at MB dealerships at all, could be wrong though.
Old 01-13-2023, 06:54 PM
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PFL205.064 with M276.823 (Oil pump solenoid defeated)
Originally Posted by I.T. Guy
My dealer doesn't care what tires or wheels I run.
But
I've never had to fix a transfer case with them.

I have had shocks, control arms, wheel bearings, axels, drive shafts, etc. etc. covered multiple times under warranty and they didn't bat an eye. They noted on my work order "balanced wheels and performed alignment as requested - aftermarket winter rims slight bends noted" but never ever have they said anything or denied anything.
Glad to hear everything has been working well for you.

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