E63 transmission issue - Car stalls in Drive Slips in Drive and Reverse S213 W213
08-06-2023, 02:32 PM
#26
MBWorld Fanatic!
Thread Starter
Im guessing it’s “simple” once they find it since “rebooting” (off/on) fixes it.
Not going to the purchasing dealer anymore, I’m taking it to my fav dealer that took care of my 2016 for 22 awesome experience visits.
Im confident it’ll work out.
Not going to the purchasing dealer anymore, I’m taking it to my fav dealer that took care of my 2016 for 22 awesome experience visits.
Im confident it’ll work out.
The following 2 users liked this post by I.T. Guy:
bobblehead (08-06-2023),
Drone_S213 (08-06-2023)
08-06-2023, 02:59 PM
#28
MBWorld Fanatic!
Join Date: Jul 2013
Location: Toronto, Ont, Canda
Posts: 2,396
Received 690 Likes
on
526 Posts
go fast grocery getter wagon
Wow! Dangerous! Sounds like the clutch is not engaged for some reason. Certainly an issue with the TCU. Any other lights on the dash? Is Parktronic engaged when this happens? Is the ESP light flashing? Was the Hold feature engaged with the brake? Sorry that you're experiencing this issue as you just had the car serviced and there was NTF reported on the condition.
UPDATE: I believe that one of the speed sensors is either defective or the connection to it is loose. There is one on each wheel. No telling which one is the problem.
UPDATE: I believe that one of the speed sensors is either defective or the connection to it is loose. There is one on each wheel. No telling which one is the problem.
The following users liked this post:
I.T. Guy (08-06-2023)
08-06-2023, 03:13 PM
#29
MBWorld Fanatic!
Thread Starter
@I.T. Guy you should get dealer to check or have a more in depth assessment on the speed sensors
The following 2 users liked this post by I.T. Guy:
bobblehead (08-06-2023),
Keith66 (08-06-2023)
08-10-2023, 04:48 PM
#30
MBWorld Fanatic!
Thread Starter
Dealer I love could not duplicate the issue. They had me air-drop the video I have of it not moving under it's own power to their iPad so they know exactly what it's doing and have the video.
They re-programmed the transmission control module, re-adapted the clutch, and re-adapted some gear shift thing. I offered for them to keep the car as long as they want and drive it every day until the problem repeats - they said it might be solved with all the reprogramming and re-flashing, encouraged me to pick it up and see.
I mentioned the speed sensors when I dropped it off, I forgot to ask about them again when they called - I just left a VM will see when I pickup the car tomorrow (they want to drive it a little more).
They re-programmed the transmission control module, re-adapted the clutch, and re-adapted some gear shift thing. I offered for them to keep the car as long as they want and drive it every day until the problem repeats - they said it might be solved with all the reprogramming and re-flashing, encouraged me to pick it up and see.
I mentioned the speed sensors when I dropped it off, I forgot to ask about them again when they called - I just left a VM will see when I pickup the car tomorrow (they want to drive it a little more).
The following users liked this post:
bobblehead (08-10-2023)
08-10-2023, 05:07 PM
#32
MBWorld Fanatic!
I'm not familiar with the software architecture of our cars, but I'm sure the systems are data logging. You would think with you providing the date and time it happened, someone could reference the logs.
I'm guessing this is probably too deep of a dive for a dealership though.
I'm guessing this is probably too deep of a dive for a dealership though.
08-10-2023, 05:53 PM
#33
MBWorld Fanatic!
Join Date: Feb 2007
Location: Cary, NC
Posts: 2,206
Received 573 Likes
on
391 Posts
2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
I'm not familiar with the software architecture of our cars, but I'm sure the systems are data logging. You would think with you providing the date and time it happened, someone could reference the logs.
I'm guessing this is probably too deep of a dive for a dealership though.
I'm guessing this is probably too deep of a dive for a dealership though.
08-10-2023, 07:59 PM
#34
MBWorld Fanatic!
I don't believe that the dealer "fixed" the problem. If the TCU or the transmission was in error there would have been codes thrown and messages on the instrument panel. Net, it will happen again in perhaps a dangerous situation. I would NOT take the car away from the dealer until the root cause is determined.
Intermittent issues can be very difficult to diagnose for sure...
08-11-2023, 01:27 PM
#35
MBWorld Fanatic!
Thread Starter
Went to drive the car away from the dealer
clutch slipped for the first minute. I was trying to call them to come see. After a minute the clutch tightened up and was normal.
They are looking into it further.
clutch slipped for the first minute. I was trying to call them to come see. After a minute the clutch tightened up and was normal.
They are looking into it further.
08-11-2023, 05:50 PM
#37
I have to concur. At this point, if it is not engaging the clutch (best case) or the bad case, where it is engaging the clutch but allowing massive amount of slip will destroy that clutch.
Silly question and i know the car is new, but did they verify the fill level of the transmission? I recall seeing that when the level of the fluid is low, one of the side effects of a slipping clutch which causes accelerated clutch wear.
Silly question and i know the car is new, but did they verify the fill level of the transmission? I recall seeing that when the level of the fluid is low, one of the side effects of a slipping clutch which causes accelerated clutch wear.
08-11-2023, 06:27 PM
#38
MBWorld Fanatic!
Join Date: Jun 2014
Posts: 1,022
Likes: 0
Received 468 Likes
on
274 Posts
2014 E350 Wagon, 2014 BMW M5
If I were you, I would give them the car (get a nice loaner, of course) and leave it with them until they identify and resolve the issue. 100%
Very sorry that you have to go through this nonsense.
Very sorry that you have to go through this nonsense.
08-11-2023, 08:07 PM
#39
MBWorld Fanatic!
Thread Starter
It’s a car
These things happen
It'll get resolved.
I wish it would’ve happened with the tech seeing! At least they have my video, and noted as such on the work order describing the issue.
I'm driving the W212. Good thing it hasn’t sold yet!
These things happen
It'll get resolved.
I wish it would’ve happened with the tech seeing! At least they have my video, and noted as such on the work order describing the issue.
I'm driving the W212. Good thing it hasn’t sold yet!
08-12-2023, 07:06 AM
#40
Member
Join Date: Mar 2023
Location: Canada
Posts: 205
Received 107 Likes
on
68 Posts
2023 E63s Sedan, 2020 E53 Sedan
Yeah, this is one of those silver lining things where at least you have the W212 to drive.
Very wise to leave it there, it's too dangerous of an issue on which to take a risk. If they have to, they should just drive it daily, while logging, and keep doing that even if it takes weeks (hope not!).
I am sure this will be resolved at some point or another, let's just hope it's sooner rather than later.
Very wise to leave it there, it's too dangerous of an issue on which to take a risk. If they have to, they should just drive it daily, while logging, and keep doing that even if it takes weeks (hope not!).
I am sure this will be resolved at some point or another, let's just hope it's sooner rather than later.
The following users liked this post:
I.T. Guy (08-14-2023)
08-15-2023, 02:38 PM
#41
MBWorld Fanatic!
Thread Starter
Dealer opened case with Germany Monday and sent them all the magic black box stuff they requested, as well as the video of the transmission "slipping" / not moving in D and R.
Now we wait for their reply and next steps to take.
Now we wait for their reply and next steps to take.
The following 4 users liked this post by I.T. Guy:
08-17-2023, 04:19 PM
#42
MBWorld Fanatic!
Thread Starter
Germany recommended dropping pan inspecting fluid and looking for debris.
My 212 got a new engine. Will the 213 get a new transmission? LOL
I'm so lucky!
Keep you guys posted
My 212 got a new engine. Will the 213 get a new transmission? LOL
I'm so lucky!
Keep you guys posted
The following 4 users liked this post by I.T. Guy:
The following users liked this post:
PeterUbers (08-20-2023)
08-24-2023, 01:13 PM
#45
MBWorld Fanatic!
Thread Starter
Anyone know of any perks/compensation/incentives I can ask for? Still no news back from Germany after dropping the pan and sending them pics.
I don't want to be a PITA but if I can easily ask for something they'll give up for not having use of a brand new car for a month... I'll ask!
I already asked my service advisor that question too, waiting to hear back.
I don't want to be a PITA but if I can easily ask for something they'll give up for not having use of a brand new car for a month... I'll ask!
I already asked my service advisor that question too, waiting to hear back.
08-24-2023, 01:21 PM
#46
MBWorld Fanatic!
Join Date: Jun 2014
Posts: 1,022
Likes: 0
Received 468 Likes
on
274 Posts
2014 E350 Wagon, 2014 BMW M5
I would read up on rules of your local lemon law and ask for an E-class or above loaner at the very minimum. Further, if you have a loan/lease ask them to pay the monthly payments for as long as this ordeal takes.
Over the years, I've learned the hard way that in situations like this you must act swiftly and aggressively.
Over the years, I've learned the hard way that in situations like this you must act swiftly and aggressively.
The following users liked this post:
Uber Wagon (08-25-2023)
08-24-2023, 02:01 PM
#47
MBWorld Fanatic!
Join Date: Jul 2013
Location: Toronto, Ont, Canda
Posts: 2,396
Received 690 Likes
on
526 Posts
go fast grocery getter wagon
No lemon law in Ontario, Canada. For one month or two, I would think MBFS will not do anything for you. However, if your situation drags on for a few months, then you can definitely ask MBFS to give you payment credits per se but it will not be easy though.
https://www.camvap.ca/before-you-apply/~english
In this situation, you can consider filing but you will need to give the manufacturer and dealer chances to fix the issues at first or even multiple tries. If the problem remains unresolved, then you can start the process of application.
https://www.camvap.ca/before-you-apply/~english
In this situation, you can consider filing but you will need to give the manufacturer and dealer chances to fix the issues at first or even multiple tries. If the problem remains unresolved, then you can start the process of application.
Last edited by bobblehead; 08-24-2023 at 02:06 PM.
08-24-2023, 03:10 PM
#48
MBWorld Fanatic!
Join Date: Feb 2007
Location: Cary, NC
Posts: 2,206
Received 573 Likes
on
391 Posts
2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
I would read up on rules of your local lemon law and ask for an E-class or above loaner at the very minimum. Further, if you have a loan/lease ask them to pay the monthly payments for as long as this ordeal takes.
Over the years, I've learned the hard way that in situations like this you must act swiftly and aggressively.
Over the years, I've learned the hard way that in situations like this you must act swiftly and aggressively.
08-24-2023, 04:33 PM
#50
MBWorld Fanatic!
Join Date: Feb 2007
Location: Cary, NC
Posts: 2,206
Received 573 Likes
on
391 Posts
2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
The warranty is with MBCA. The dealer is just the arms and legs to execute the repairs. What were the results from dropping the pan? Any metals flakes in the oil? If not, I would suspect that they will replace the valve body. Certainly easier than swapping out the transmission.
