Mercedes Dealerships Top Customer Satisfaction Study
For the third year running, an independent study by Pied Piper shows that Mercedes-Benz dealerships were best at treating prospective customers. The study focused on how personnel at a dealership dealt with explaining a car’s features to a customer up to the point of finalizing the sale. Pied Piper sent more than 3,500 secret shoppers
By: MBWorld.org Editors | July 18, 2011
