CJTheBarber

Hello i just purchased my c43 2023 a month ago made one payment and i had no power randomly one day this week. I had them take it in they said codes for temp in turbo all over place they have no idea. Amg enginer came back and told dealership clear codes drive 100 miles. Whats going to happen im not gunna want this defective car back???This is a disaster they are not fixing at my local Mercedes dealership they are not a amg specialist…. Wat do i do

AzurSL

Wait for them to fix the car. If they fix it and the problem doesn’t reappear then it is no longer a defective car. You will be covered under warranty. This is a new model so teething problems will exist, don’t worry they will take care of it. They sound pretty on top of your issue.

PeterUbers

First, deep breath.

they'll fix it

AzurSL

Amen!

CJTheBarber

The problem is, if this is the first issue there may be more problems wrong with the car i made one payment on it. Im hoping i can just get a brand new one and swap becuase they fix the turbo thats gunna be on my carfax and show engine work was done down the road


and meanwhile the service guy for mb my dealership who drove it 100 miles which his house and back was over 100 was caught with him and his gf in car around the area he lives in and we have pics and reported to dealership…. A cruise drive for a service tech with gf cannont be professional

eatmydust

Well that issue is very separate. The dealer needs to discuss with you and discuss the evidence.

W205C43PFL

Any update OP?

eatmydust

Did you get a check engine light when it happened? How did the turbo loss feel?

I got my car a week ago it was going good. But now I noticed that from stopped position i have to really press accelerate to move car. Very odd.

I have no CEL

paj

Well unfortunately I must reply to this thread! I was hoping to be one owner without any issues however, today with about 1300 miles, CEL came on and now the response is sluggish. Waiting on the dealership-(Cooper Tulsa) to respond.

eatmydust

keep us updated

W205C43PFL

Sorry to hear that hopefully it is a quick fix.

paj

Thank you guys on this forum for being supportive! Great group!
Talked to the dealership, dropping it off Friday. They just had another New C43 in, with even less mileage, same issue. They said they did a software update and replaced one part and it fixed the issue.
I’ll keep everyone posted once it’s fixed.

W205C43PFL

That is good news actually means they know how to fix it, and if that one part is any indication, means it isn't a bad e-turbo or should I say that the e-turbo isn't as susceptible to failure than we thought (which is good news).

paj

Took it to the dealership Friday, had a software update and that’s all it needed. Runs great so far.

eatmydust

Did they change any parts?

Dima

Can you please post the software version?

Dima

can you guys compare the software release ? I think your cars might've been produced at the same time, so you might need to just do the same.

paj

No, no parts change.

paj

Where do I find the software update info?

paj

This is the version I’m running,

Dima

We probably need a turbo related module version. I am not sure how to get it without Xentry or something similar. If you got a good relationship with dealer you could ask them

Dima

@paj do you feel any changes in acceleration from the stop after the software update? Some people still report a lag which I don't experience.

paj

No, after the update, it ran really well. From the dealership to my house is almost 2 hours and it felt like normal.

paj

Hey guys just traded my C43 for a 2023 RS3.

eatmydust

Not my cup of tea but congrats and enjoy.