Help needed to fix rattle from the rear
I have a rattle coming from the rear speaker shelf area. I've tried a LOT of things to figure out the specific area it is coming from but I have failed and it is really starting to annoy me.
If you've experienced a rattle from around the rear area, could you please tell me how you fixed it? Hopefully one of the suggestions will help me get this sorted for good.
Thanks
Last edited by Breitling65; Mar 14, 2013 at 07:55 AM.
Do guys without the HK sound package get the rattle too?
Clean as new from dealer, never go shopping or beach on it. That is my Jeep's job.
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Also, my passenger sun visor rattles when it's in the up (not in use) position when going over bumps. Sounds like the plastic mirror cover is hitting the vanity light. Took me forever to figure out where that noise was coming from.
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They fixed three things I think, they said they put lining in one of the taillight bays (i have a doubt I ever heard this one), one of the latches for the rear seats was apparently making a noise (they had to reinstall a faulty one when i had delivery) and the rear shade. Of the three, I think the rear seat latch was likely a big contributor and the rear shade didn't help.
I basically told them, if it rattles on bumps thats one thing, but it rattles on flat surfaces at speed too, and its driving me nuts. My dealer took it and kept it for 2 days. It was like $1,300 in labor, all covered of course. Was impressed. I had complained previously and he fixed it, but it was back a week later so I think this time they made sure they got it for good. Car is a '12, delivery in Oct. 2011...think I might've been one of the first C Class coupes. Starting to see a lot more these days, mostly 250s. Figured there'd be some growing pains.
They fixed it a few months ago, no issues since. The shade can still rattle when fully open, but only when you'd expect it to. Doesn't bother me anymore.
As for the snapping noise from the panoramic roof, I think it's the glass shifting when going over uneven surfaces where the car "twists" (i.e. out of driveways, diagonally over speed bumps, etc).
It's kind of disappointing that a MB has these problems.
It is actually caused by a cable in the trunk area. I forget exactly what the cable is related to, I want to say emergency trunk release or fuel cable or parking break or something. I can't recall right now - I'll try to locate my paperwork and get back to you.
But basically, the fix is that they felt wrap the cable to prevent the rattle. The dealerships should be familiar with the issue. They will fix it for free under warranty. If they tell you that they can't replicate the issue - tell them to check service campaigns or that you've heard that there is a cable in the rear desk shelf area that causes the vibration.
I have brought the issue to MBUSA's attention. I was hoping they would have fixed this for the 2012+ model year, but I guess I was wrong...


It is good news that this is a known problem. The dealer had my car for 2 weeks to fix squeaky driver seat (they had to order the seat frame) and I would hate to come back to them but this rattle is driving me nuts and it does not go away. The other rattle / squeak my car has is coming from the central console on dashboard - but this one goes away when the car warms up.
And to make things worse, when it is quiet in the car and I turn the steering wheel - I can hear some scratching in the steering column.
This is my first brand new Benz ( I had used 420 SEL, S430 and E550 before) and in terms of interior quality it is by far the worst experience I've ever had. Is this normal for a C-Class? I remember I had a Ford Focus and that thing was very quiet so I would expect the interior quality of the Benz to be at least on par.

My car is no more under warranty, at first i put i little foam but it didn't last long the noise reappeared a few days.
This week-end i put a bigger "sponge" in holes under the rear shelf between the gray foam and the black metal plate to block everything, just ridiculous doing such fix in a MB, for the moment the noise has dissapeared but for how long... I'll be happy if anyone discover the real reason and the appropriate fix.
Pascal
When i went in, they knew exactly what I was talking about which made me think this is a fairly common issue and they've had several complaints about it.

I bought a backup camera from hong kong and will install when arrived, i'll try to see if anything can be removed in the trunk or if i can access to the famous fuel cap cable or anything...
My car no more under warranty and i don't want to leave my car to MB as they charge the time to find noise and they don't lend courtesy car so i'll have to fix myself, i'll not spend a cent for that.
For those who have, like me, a noise behind the glovebox, i dismounted today the glovebox, a piece of cake, removed the cover under the globebox, remove the right plastic between the passenger door and the glovebox (with a sticker on it) as it hides a screw, by just moving it right to unlock, then remove all screws in the glovebox and 2 under, 10 minutes.
What i've found is the little air conditionning tube refreshing the glovebox was touching another piece of plastic, i've added a little pad and thats it.
Removing the glovebox will also ease rear camera installation as it gives access under the carpet.
I've got another noise in the ashtray, that dissapear when i open the tray, not really lound and quite rare, i tried to remove the command online and the ac control panel but it's not like pre-facelift w204, it give absolutely no access to the tray mechanism, any idea on how to remove the ash tray mecanism ?
Pascal
I had the same problem with my rear shelf, the first time I took it in, they said my speaker had blown to they 'replaced it'.
A few weeks later, the rattling came back, took it in, this time they said it was some cable (think what was mentioned above) and they tied it down somewhere, problem solved for a few weeks.
Again it happened, took it in, they sent the foreman to come for a ride in my car, he claims he couldn't hear anything, I demanded they send someone else in, someone maybe younger. The second guy heard straight away.
Lucky for me, one of the guys in the dealership in the service department is friend's with my uncle, what he told me was that the rear shelf needs foam padding, something MB knows about, and it is a common issue for the C coupe and E coupe. I just got my car back today and finally, after a year since pick up, my sound system sounds like it should have at day 1. The service guy is still gonna replace all my rear speakers for me again just to make sure. Best part, warranty covers everything.
If you are still having the same issue I had, mention to them about the foam padding, MB apparently have issued a statement about this and is doing it for all coupes who noticed the noise




