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Disabled tele-aid and getting rid of the malfunction indicator on a 02 C320

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Old 08-04-2002, 11:52 PM
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Disabled tele-aid and getting rid of the malfunction indicator on a 02 C320

Hi folks,

Is there I can get rid of the malfunction indicator for the tele-aid system if tele-aid is disabled.

I never activated tele-aid and don't plan to because I too cheap but it seems like on the 02 c320 there's no way I can get rid of the malfunction indicator in the display. Any suggestions?
Old 08-04-2002, 11:58 PM
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I always thought you could have the dealer programthe malfunction out via the DAS laptop. Others say you can't. Call you service Dept. and see if they can be of help. Please let us know the outcome.
Old 08-05-2002, 04:34 PM
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OR, (assuming you've bought a new car), sign up for your free year of Tele-Aid, which deactivates the warning message, and note in your Calendar to notify MB-USA in the 11th month that you're not going to renew for a second year. The warning message will NOT return when your subscription expires.

Costs you nothing, not one penny...
Activation clears the warning message...
You get 20 minutes of airtime free to use as you see fit...
You can verify the remote unlock feature works before yr 1 expires... (You can say to next buyer that it worked)...
You have some peace of mind in year one if you get stranded with new car...
Old 08-05-2002, 09:03 PM
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Don't you think Teleaid is worth renewing on the C-Class, if only for the peace of mind? I think M-B (or the Teleaid service provider ATX Technologies) should offer bundled minutes in a renewal subscription.
Old 08-05-2002, 09:46 PM
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Originally posted by MB-BOB


You get 20 minutes of airtime free to use as you see fit...
i believe you get 30 mins of free airtime
Old 08-05-2002, 09:48 PM
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Originally posted by aborwick
Don't you think Teleaid is worth renewing on the C-Class, if only for the peace of mind? I think M-B (or the Teleaid service provider ATX Technologies) should offer bundled minutes in a renewal subscription.
it is somethign nice and convenient to have... for the time I have my car.. i never had to use it other than to get directons to get out of SE D.C. and what was because i was too lazy to get out and get directions from a gas station....

besides I always have my cellphone with me.... so i can use that rather than have to pay for the service....
Old 08-05-2002, 10:10 PM
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Originally posted by aborwick
Don't you think Teleaid is worth renewing on the C-Class, if only for the peace of mind? I think M-B (or the Teleaid service provider ATX Technologies) should offer bundled minutes in a renewal subscription.
nope
Old 08-05-2002, 10:29 PM
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Originally posted by aborwick
Don't you think Teleaid is worth renewing on the C-Class, if only for the peace of mind? I think M-B (or the Teleaid service provider ATX Technologies) should offer bundled minutes in a renewal subscription.
IMO, the basic service should be free for the life of the original warranty... 4 years. Beyond that, no more than $3-$5 per month. Tele-Aid is a loss leader cost of doing business for high end auto companies. It should be priced that way to attract buyers to the mark.

Otherwise, NOPE!
Old 08-05-2002, 10:40 PM
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Originally posted by Fuzzo


it is somethign nice and convenient to have... for the time I have my car.. i never had to use it other than to get directons to get out of SE D.C. ...
Good Lord! How did you get in there?
Old 08-05-2002, 10:43 PM
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Originally posted by vadim
Good Lord! How did you get in there?
took a coupla wrong turns last halloween... it wasn't fun let me tell ya
Old 08-05-2002, 10:43 PM
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I think he asked if its possible to disable it, not suggestions for why he should activate the useless thing.
Old 08-05-2002, 10:46 PM
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Originally posted by 02Impressor
I think he asked if its possible to disable it, not suggestions for why he should activate the useless thing.
Posts #2 and #3 answered the question. Both deactivate the annoying message. The remaining posts are the usual piling on...
Old 08-05-2002, 10:55 PM
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Originally posted by MB-BOB


Posts #2 and #3 answered the question. Both deactivate the annoying message. The remaining posts are the usual piling on...
My apologies then.
Old 08-05-2002, 10:58 PM
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Originally posted by 02Impressor


My apologies then.
hey.. he wants to know how to get rid of a msg in this thread...not listen to both of you ramble on :p
Old 08-05-2002, 11:08 PM
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Hey, pass the Bong, Farzan!
Old 08-05-2002, 11:22 PM
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Originally posted by MB-BOB
Hey, pass the Bong, Farzan!
it's puff puff pass....don't mess up the rotation Bob....
Old 08-05-2002, 11:28 PM
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Hey I'm not rambling on. I was just reading the post.
Old 08-05-2002, 11:40 PM
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Originally posted by lovin_my_C230K
Hey I'm not rambling on. I was just reading the post.
you need a couple more hits then....
Old 08-06-2002, 12:02 AM
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this board comes with free marijuana?.... sweeeeeet
Old 08-06-2002, 12:15 AM
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Originally posted by 02Impressor
this board comes with free marijuana?.... sweeeeeet

yeah but you have to be a member to get it though
Old 08-06-2002, 07:14 PM
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thanks...yeah but I was looking for a way to disable without enabling it.

....because I always forget to cancel subscriptions to things....
I'll find out if I can disable it without activation (if any). Otherwise I'll just activate it for the free trial.

I don't want to activate it because the car I bought no longer belongs to me, and the relative that owns it doesn't want it since there's a cell phone.....

Personally, I think the idea is great but it's not worththe price. A cell phone plan with mobile assistance these day's don't cost that much. The only other cool thing about teleaid is that if your airbags deploy or you rollover, I think it automatically dials 911. But a friend of mine were talking about this and it seems like there is just to many external dependancies to make this system really reliable in an SOS system. I mean, if you're in that bad of an accident, it assumes basic things like your power to the system is left intact, the antenna hasn't broken off and still capable of transmitting. Maybe it's robust enough to withstand a major accident, but I don't know nor do I care to find out...


Anyway, thanks folks for the input
Old 08-07-2002, 10:02 AM
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Re: thanks...yeah but I was looking for a way to disable without enabling it.

Originally posted by 00A41.8T
Personally, I think the idea is great but it's not worththe price. A cell phone plan with mobile assistance these day's don't cost that much. The only other cool thing about teleaid is that if your airbags deploy or you rollover, I think it automatically dials 911. But a friend of mine were talking about this and it seems like there is just to many external dependancies to make this system really reliable in an SOS system. I mean, if you're in that bad of an accident, it assumes basic things like your power to the system is left intact, the antenna hasn't broken off and still capable of transmitting. Maybe it's robust enough to withstand a major accident, but I don't know nor do I care to find out...
Like most here, I think the renewal rate is a bit expensive, but the first year free is hard to pass up. If you make monthly payments you can put a note in your payment book on when to cancel. One of the things that I do like is that it uses GPS so that the teleaid people know where your car is. If there is an accident, they can summon police/fire, and they know exactly where you are. I can see the value of this if you travel a lot. For me, it's peace of mind.
Old 08-09-2003, 05:31 PM
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Update. This is straight from the Teleaid/MBUSA Telemetric people:

Question: If the customer declines service how do we remove the "1 Malfunction" message from the IP?


Answer: The "1 Malfunction" message will always remain on the IP if the customer declines the service. Legally it must appear as an indication to the customer that the service is not activated. If you scroll down that menu, you can see it says, "Tele Aid Not Activated" if you need to clarify the malfunction message for your customer.
Old 08-09-2003, 07:03 PM
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Originally posted by awiner
Update. This is straight from the Teleaid/MBUSA Telemetric people:

Question: If the customer declines service how do we remove the "1 Malfunction" message from the IP?


Answer: The "1 Malfunction" message will always remain on the IP if the customer declines the service. Legally it must appear as an indication to the customer that the service is not activated. If you scroll down that menu, you can see it says, "Tele Aid Not Activated" if you need to clarify the malfunction message for your customer.


Congress is not going to waste their time passing a law to allow telematics providers to annoy affluent voters with silly messages on the displays of those voters' expensive cars.

Ask ATX Technologies, MB's telematics provider, to cite the law.
Old 08-10-2003, 09:12 AM
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Originally posted by awiner
Update. This is straight from the Teleaid/MBUSA Telemetric people:

Question: If the customer declines service how do we remove the "1 Malfunction" message from the IP?


Answer: The "1 Malfunction" message will always remain on the IP if the customer declines the service. Legally it must appear as an indication to the customer that the service is not activated. If you scroll down that menu, you can see it says, "Tele Aid Not Activated" if you need to clarify the malfunction message for your customer.
signing off on the service form for removing the '1 malfuntion' of tele aid should remove them of any liablities. nobody is going to ask to remove that without knowing fully why it is there.

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