Gary

Dealer refused to delete the No Phone message during service "A", car is currently in the shop service guy calls to update status of the car and says that deleting is a time consuming effort and they will do it but will charge about $89.
Anybody have this removed in NOVA? was there a charge?

trench

Should take them about five minutes to turn off “NO PHONE” screen via StarDiagnosis.

Here are the StarDiagnosis menus to page through for changing the phone status: Control Units -> Info. and Comms. -> ICM -> Control Unit Adaptations -> Version Coding -> Optional Equipment

Sounds like they don't know how to do it and are giving you the run around.

- BT

zpeed

I get my delete at my service A at no charge. I print out how to from here (use the search).

Keista

I took the directions and handed them to my service writer. He said fine, will give it to tech, didn't take more than 5 minutes, no charge while my car was having the factory service. Sound like you're getting yanked.....

amdeutsch

No service appointment needed with mine. He didn't know how. Downloaded instructions from here, drove up, waited 5 minutes while partaking a few free refreshments from the dealers waiting area and off I went. No charge.

Yup, I agree. Sounds like they are trying to yank your chain.

I almost got mine to the point where he wants to look on here first before talking to MB.

Lockbuster

Thanks I will have my wife take care of this Friday when she goes into the Benz dealership.

Blueice

Got mine done no charge =)

vadim

Take it to ASC in Arlington. They did it for me in no time, for free, during Service A. I'm really surprised that yours refused... They obviously don't know how to do it... I'm sure that if you print step-by-step instructions and show them to your service advisor, they will do it for you.

Bobdole

so where is it u get this step by step instructions to give to the tech,they told me it wasn't possible to be taken off

vadim

see post #2 of this thread.

yodlebenz

took it in and was done in 5 min.... no charge.

tom incredibie

is this simply just to take out the message? or does it do anything else?

JeT

just to take out the message if you don't have the phone.

oggle

That is quite annoying, that 'no phone' message. Why do they configure their cars with that message when you don't have the phone at all? You'd figure they'd just leave that message out altogether.

KOMPRESSORnSC

Just dropped my car off for a sunroof control unit replacement and asked them to delete the "No Phone" message. Service told me that it can't be done. I told him to check his e-mail, I had just mailed the instructions. With that deleted, it should make the sequence on the MFD make some sense.
Do people who don't read these boards just accept all this stuff as normal? I've brought so many things to the dealer's attention, including the 3rd button issue-which even the Regional Service Manager didn't know about!

session

Can this be used to remove the "NO AUDIO" message as well?

vadim

Yes.

CarlssonPower

under what situation the "No Audio" message would appear? when music is turned off? I havn't seen that message yet..

vadim

If you replace your stock audio system with an aftermarket one.

c230_2k2

No charge for me either

oggle

What dealer did you go to?

C230 Sport Coup

3rd button issue?
Missed that one....