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Fletcher Jones MB - A disappointment?

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Old 05-31-2009, 04:21 PM
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C300 4MATIC (w204)
Fletcher Jones MB - A disappointment?

Fletcher Jones MB - A disappointment?

Thread started in the w204 forum, but w203 owners probably have more experience with the Fletcher Jones Franchise.
https://mbworld.org/forums/c-class-w204-83/
Old 06-01-2009, 03:21 AM
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I replied in the W204 forum. I give Fletcher Jones a thumbs up.
Old 06-02-2009, 07:09 PM
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that red one
My experience:

https://mbworld.org/forums/c-class-w...fletcher+jones
Old 06-02-2009, 10:49 PM
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My experience with Fletcher Jones in Chicago: Sales - Great, Service - Horrible. I've never been back.
Old 06-05-2009, 11:27 AM
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My experience with FJ Newport Beach is they are huge, their service area is so crowded that it's insane. I'm just afraid to go there because they'll never find my car. I liked them better when they were Jim Slemons MB. From a sale perspective, they seemed too snooty and slick for me. I go there for parts on Saturday because parts at my closest dealer is not open on Saturday.
Old 06-29-2009, 01:57 PM
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Originally Posted by itswindee
Did you ever find that car? I'm hoping to run mine into the ground and donate it to a church at 150K.
Old 09-28-2010, 01:14 AM
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Originally Posted by jrsmith_68
My experience with Fletcher Jones in Chicago: Sales - Great, Service - Horrible. I've never been back.
HORRIBLE....took them over 2 weeks to fix my spoiler that was coming off. When they gave me the car back the first time, the took it to a body shop that did cheap work and it was bent. They ended up having to order a new one. They asked me if I brought it in bent? I was like...you guys have my car I haven't even taken it back yet or signed for the papers. How the f would that happen.

I will never go back.
Old 09-28-2010, 02:58 AM
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eh all mb dealerships suck in terms of customer service when you compare it to the service you get at a toyota or even a kia dealership. You just have to go to the least crappiest one. For me personally House Imports in buena park was horrible, Fletcher Jones in New Port was the best. Its the price you pay to drive a MB.

If you want good customer service, buy a lexus or a hyundai genesis sedan. Hyundai will even bring the car back to your work from the dealership if you own a genesis sedan.
Old 09-28-2010, 09:15 AM
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This never got far last time

https://mbworld.org/forums/c-class-w...ighlight=shame
Old 09-28-2010, 11:44 PM
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From what I read they seem to be true "car salesmen" believing in W.C.Fields (There's one born every minute).

As it was said above, the best is to choose from the lest crappiest among them and show them that the customer controls the purchase and will not bend over.


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