MBZ 4 Rob

My C240 is just under 50,000. I had the B service done at 38,800, when I had it done it said I needed A service in 10,000 miles, now it is saying it still have 2,700 miles before it needs A service. If I take it to the dealership tomorrow will they give me a hard time about that or will it be covered (for the last time)?

Thanks,

nicedeboy

They shouldn't... I did the same thing with mine, and they were great.

amdeutsch

All depends on the stealership. Posts about mileage pre FSS vary widely. Did you ever buy them donuts? Or send X-mas cards. Lot of this brown nosing might help.

CitronC230K_03

yeah, if you have a good relationship with your service advisor i say don't worry about a thing.

ML55CLA45

i guess i could call and ask my service advisor.... or "do a forum search"... but.... my 240 is comming up on 30K.... about 500 miles away...... in a few weeks its going to be my 3rd "A" service. ive never really asked what the service actually includes... (besides oil change) anyone know?

2nd question..... ive been told the factory recomends oil changes ever 10K miles.... my stealership states every 5K.... what have all of you done?

10K or 5K

-carino

CitronC230K_03

what ever my FSS has told me to do!

HITMAN

when they car says so

Or at least thats what my stealer said dont bring it in till it says it needs service A or service B and not any sooner......My car hasnt had any service since new wich was in feb 03 and it now has 9,000 something miles and it still says 1,400 miles for service A

CitronC230K_03

FSS = Flexible Service System = when the car tells you to do so!

amdeutsch

A lot of stealerships will try to make some extra cash this way. Doing it like this will screw up the FSS because of the oil parameters it looks at. If its at no cost to you and they'll put in writng, guarantee, that ever service will come @ 10k intervals; do it. Otherwise follow the FSS.
Who are you dealing with? Aristocrats? If it isn't too far maybe you'll want to try Sunflower in Topeka.

CitronC230K_03

my malfuntion came up this morning, im due for my Svc A in 1200 miles. i already made my appointment 2 weeks ago for the 30th.

TechSuperstar

I just had my last service a few weeks ago. I was comming up on 50k miles when I called to schedule the service. Since they were booked up for the next few days and I told them I was taking a long trip it was going to be over the 50k by the time I got it in there. They told me since I called in before it was up and told them what the milage was at they said it will be covered. I ended up bringing it in 1k miles over the warranty. Guess I have a good dealer in my area ("Wagner". West Boylston, MA)

CitronC230K_03

that sounds good to me. the dealer is not loosing money they are going to get reimbursed from MB anyways. i cant believe some of these dealers people have mentioned. they are so freaking cheap. im glad i havent experienced anything like that. <knock on wood>

JohnCL

Aristocrat told me every 5k is the way to go. Is this who you are dealing with? Remember, Jay Wolfe just opened up on 103rd in KCMO, so Aristocrat has local competition now. Call them and see what they tell you.

I have been very happy with Aristocrat, never one problem with them.

ML55CLA45

yeah... i get my cars serviced at aristocrat.... A new mercedes dealership opened up here in kc..... a jay wolfe (guy has like 20 dealerships) owned company.. im thinking about taking my car their to see how their service is..

ML55CLA45

yeah arisotcrat is who i deal with..... our family has purchased several cars from them and weve had a number of problems with them....

-24hr roadside assistant guy not wanting to come out an unlock my car.. (ive posted they story under "locked out of my car"
-forgeting to fix things that i specifically brought the car in for service
-the other day my service advisor told me that they cannot re-program an extra smart key for me....... "can only do it if smart key is purchased from us"
-says the bi-xenons can not be put into my 2002
-and im still waiting.. (almost 2 months now) for a tow cover that was supposedly ordered for my e320 w124 that they lost when it was last in for service... he told me that a rock may have hit it and it fell off.. yeah right... (only comes off if its removed.... )
- he loves the rock story...... my temperature gauge is acting up on my w203... he looked for the thermastat in the hole in the bumper... it wasnt their... so he said a rock must have hit it and dislodged it... asked him if fixing it was under warrenty and told me only if the thermastat is broken and needs to be replaced its covered... but if they have to fish it out and and re-install it in to its correct position... its not covered???

.... ive been going to aristocrat for 9 years and things really havent changed.... sometimes i think that because im young they dont take me serious..

their loaner cars have gotten better... they used to give people ford escorts, windstar mini-vans.... and geos....

owe... and they have recently (im thinking w/in the last year) hired a pretty good looking cashier....

HITMAN

Ok so enough is enough

My car is going on a trip this weekend and if it dosent go in to needing service its going to the dealer anyways so they can explain why it is months past 1 year of owning and no service, my mom is getting pissed because she talked to our broker who's husband works for mb and she gets hers serviced every year regardless off millage or what the car says.... We even got the guys name to speak to him and see wtf is up with it.

ML55CLA45

how many miles are on your car? service A is every 10K miles... your car should tell you when you need to have it serviced

HITMAN

its about 600 from 10k and it is about a year and half old